Monya Roberts

Dynamic, high energy, organized office resource manager with 10+ years experience. Engaged and cross-functional coordinator that thrives in a flourishing work environment. Possesses excellent customer service and communication skills. Thrives on helping an office run like a well-oiled machine.

  Shreveport, LA, USA  

Work Experience

Office Manager  •  Bridgewater Balance and Hearing Sevierville, TN

March 2013 - February 2021

Supervised and coordinated daily operations of a fast-paced private medical practice. Internal and external customer communications and scheduling. Managed accounts receivable and coordinated patient care with government agencies, insurance companies, physicians, vendors, and medical equipment suppliers.

Realtor  •  Pioneer Realty, Inc. Sevierville, TN

May 2007 - February 2009

Researched current market trends, property values and neighborhoods to help facilitate home buying for clientele. Communicated clearly with clients to identify their needs and budget and match to available properties. Negotiate final price and draft sales contracts.

Owner/Managing Partner  •  Smokey Mountain Entertainment Network LLC Pigeon Forge, TN

July 1999 - May 2006

Marketing and tourism liaison between businesses and potential customers.

Education

1992 - 1994

Walters State Community College Morristown, TN

Hospitality Business Management

Skills

Languages


  • Word
  • Excel

  • English — Fluent