Morgan Chao
International Sales/Program Management
Possess 8+ years proficient experience in sales and brand building area.
3.5 years of fishing products building experience.
- Formulated and executed programs.
- Supplier management experience.
4.5 years of textile products sales experience.
- Orientate the workflow of manufacture.
- Control cost structure of product.
Experience
LEALEA Enterprise Co., Ltd • Sales Representative Aug 2016 - Apr 2021
- Product Sales.
- Polyester & Nylon 6 resin and filament product sales like POY/FDY/DTY/ATY/ACY, recommend customers suitable products based on different applications like weaving or knitting.
- Cost control, following up the chemical material price trend like PTA/MEG/CPL, freight cost and exchange rate, collect prices of competitors, offer a flexible price to get the order.
- Delivery control, follow up the production and shipment schedule of each PO, communicate with the production team to ensure the lead time matches customer’s request.
- Sales performance, my personal sales volume grew up by 400% from 2017 (700 tons/year) to 2019 (2,800 tons/year).
- Responsible regions of sales include Korea, East Europe, South East Asia, North Africa. I need to track the sales strategy of competitors in these regions, collect information like the actions of customers in the markets to adjust my sales strategy immediately.
- Customer development.
- Visit overseas customers to reinforce relationships and collect information of popular trends on market. In 2020, total 58 customers placed order to me, 8 of them were brand new customers.
- After sales service and technical support, I followed delivery of orders based on ETA, and ensured the products were used without problems.
- Claim deal, when customer meets problem of product, I need to communicate with customer to collect information based on 5W2H concept and report to lab to analysis the root cause, pacify the customer and reduce losses.
- Program Management.
- Lead the programs of product development, cooperated with Google directly, also supplied material indirect to brands like Nike/Adidas/Jansport/The North Face, provided strategic and technical support.
- Controlled production process and lead time strictly to achieve delivery target of program.
- Cooperated with Google to develop new textile material that apply to technical industry, got MP order in 1st year and keep developing new program in 2nd year. Developed 100+ sets of samples, normally it spends 1 month to make 1 set sample.
- Achievement, the cover fabric of Google nest mini speaker is using the recycle material that we supplied.
- Exhibit Experience.
- 2018 Heimtextil trade fair of home and contract textiles in Germany.
- 2017 & 2019 Taiwan TITAS textile exhibition.
DQC International Co., Ltd • Program management Dec. 2012- Apr. 2016
- Fishing Equipment Program Development.
- Built the frame of the program, review the design from R&D, set up leadtime and count the cost of the development.
- Propose new projects to suppliers and follow up the procedure of development.
- Cost control.
- Send inquiries to suppliers , analyze cost differences and evaluate profits to reach target prices.
- Negotiated with suppliers annually, bid prices to reduce 10% cost year by year.
- Quality Control.
- Check OQC report before MP shipment.
- Visit suppliers to inspect the cosmetic of final products.
- Business trip.
- Visit China 3 times a year to audit and support suppliers about development process/project achieving rate/cost.
Achievement
Google Nest Mini II
The covering fabric of the speaker was made by our recycled polyester material.
Google Nest Audio
Developed with Google to create new colors.
Jansport Main Campus Backpack
Jansport picked up our black yarn to use on their backpack.
13 Fishing Rod
Fishing equipment development and launched in U.S.A. market.
