Muh-En Wu

Sales Project Manager - Western Europe Region  •  Team Group Inc.

Apr 2022 - Apr 2023

Responsible for the Memory Market in Germany in Western Europe Region. Received the first promotion within 1 and a half year to Sales Project Manager.

Business/Sales Strategy: Served as key account sales for German-speaking clients. Maintained assigned account bases while developing new accounts. Ranking top second sales in the team with a hit rate over 80% in 2022, over 110% in Q1 2023. 

• Led key accounts exceed Millions annual sales goal in price down market.
• Developed 2 new clients, generating over 25% increase in sales in the next quarter. 
• Managed ongoing relationships, addressed account needs, and created a plan of action for accounts generating low volume activity, which led accounts successfully increasing over 300% in volume of the company's superior products in the next year. 
• Updated key contacts on activity status by sellout analysis and creating business reviews that highlight latest market trends and best practices, increased the volume of the new products step by step in the first half of the year, boosted over 85% in the last quarter of the year.

Client Relationship Management: Received numerous letters from customers praising performance, knowledge, persistence, and customer service.

• Maximized client experiences by creating trusted relationships that include being the first point of contact for their needs.

Project Management/Execution: Handled the main large scale pricing project in the Europe department for brand awareness expansion, conducted project presentations to the general manager. Led 3 team members to manage over 250 SKUs. 

• Increased sales by over 70% in a 12 month period through the product research, identification of target competitors, development of product/price positioning strategies and effective product marketing.
• Participated in weekly leadership planning of market deployment meetings with the sales vice president. Provided feedback to senior sales with project review to monitor timelines, market strength, business plan, etc.
• Led the team member to negotiate the contracts related to the project, approved by the senior sales and the general manager. Successfully continued the contract in the second year, after the project results were presented to the senior sales and the general manager.

Interdepartmental Teamwork: Coordinated with interdepartmental personnel to ensure successful implementation of plans.

• Collaborated with sales, production, marketing and internal delivery teams to manage project scope, schedule, budget.
• Built trusted relationships with the project-related departments by communication, information sharing, analytical thinking and feedback giving.

Recruiting and Mentoring Skills: Mentored and trained 3 sales associates.

• Determined the job requirements based on the project staffing plan.
• Recruited team members by interviewing the potential candidates, designing tests to examine the required skills, in order to find the suitable team member to fit the specific position.
• Mentored sales associates for preparing the presentation after 3 months of employment. Received compliments about both the guidance and results from the senior managers.
• Trained team members by assigning specific and goal-oriented tasks, monitoring progress and giving feedback regarding the results. Led with examples, such as being on schedule, sales plan/project implementation and clients trust building. Guided the team member to handle clients after half of the year with a hit rate over 110%.

Sales Representative - Western Europe Region  •  Team Group Inc.

May 2020 - Apr 2022

Responsible for the Memory Market in Germany in western Europe Region. Served as key account sales for
German-speaking clients after the 3 months of employment.

Sales Planning/Business Developing: Maintained assigned account bases while developing new accounts. Ranking top second sales in the team with a hit rate over 90% in 2021.

• Led key accounts exceed over $3M annual sales goal. 
• Developed 1 new distributor, generating over 45% increase in sales in the first month, ranking top 10 clients in the department. 
• Analyzed the past purchasing record from the assigned clients, and set the sales plan based on the company’s brand awareness building vision, maintained the key account as top 10 clients in the Europe region and boosted in top 3 in Q4 in the first year as sales representative. 
• Developed price positioning for over 150 SKUs for E-commerce in Germany, headed the "Tier 1" account growth strategy by identifying target competitors and building business/product value propositions.

Client Relationship Skills: Active Communication with Product Knowledge: Knowledged of flash memory and Intel- and AMD-based platforms.

• Greeted and assisted clients and prospects with knowledge of the latest products/technology available.
• Used expert knowledge and probing to make product recommendations based on customer needs.
• Ongoing training to stay up to date with the company's latest flash memory products.