Musthaq Ahamed

Team Leader

  Shiralakoppa, Karnataka 577428, India 


Career Objective
To secure a challenging position in a reputable organization, to expand my learning, knowledge, and skills and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

    

Work Experience

September 2019 - October 2021

Team Leader

Royal Enfield

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Submitted reports to senior management to aid in business decision-making and planning.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Negotiated contracts and sales terms with new and existing clients

September 2018 - September 2019

Sales Executive

Royal Enfield

Sales Executive at Royal Enfield, Shimoga

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

May 2017 - February 2018

Medical laboratory technician

Life Care Diagnostics

Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injurie s.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Set up, maintained and verified sterility of lab equipment and tools.
Analyzed experiment and test results to validate adherence to standards and specifications.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Served customers and followed outlined steps of service.

Education

National Institute Of Information Technology

Computer Programming

2019 - 2019

Gangotri Paramedical Institution

Diploma

2016 - 2019

Govt Junior College

10

2013 - 2014

Skills


  • Adaptability
  • Ambitious
  • Practical
  • Assisted
  • Adaptable
  • Ability To Work Under Pressure
  • Ability To Work In A Team
  • Customer Relationships
  • Constructive Feedback
  • Time Management

Languages


  • English — Professional
  • Kannada — Native or Bilingual
  • Hindi — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner