Chien-Chien Tseng

  Taipei, Taiwan
[email protected]
09-8804-7716

I have studied in the United States for over seven years and have experience in exchange and cooperation with foreign campuses, some enterprises and school leaders. I succeeded in having well established team communication, leadership, planning, innovation, strong execution and emergency response capabilities. Highly observant with strong interpersonal and communication skills to build relationships with others and partners. Detail-oriented and time-sensitive, with the ability to prioritize important/urgent tasks and help teams improve efficiency. A lively and enthusiastic personality with strong adaptability, full of creativity and execution. 

◆  Event /Marketing planning | Project/Product management | Digital marketing

Education

Sep 2018 - Dec 2021

St. John's University

Bachelor of Science- Health and Human Service

Languages

Mandarin (Proficient)

English (Proficient)

Work Experience

Project Business Division | Ops Assistant  • Bridgewell(宇匯知識科技)                                       Sep 2022 - Present

Marketing Assistant | Taipei, Taiwan

Contact vendors, communicate and handle routine operational matters, including vendor and customer account processing
Work closely with engineers, product teams, design teams, and marketing managers, as well as assist in seeing results and collecting marketing benefits
Contact customers by phone, communicate and collect related questions and information, and assist customer service in handling cases and information related to customer complaints.
Operate Line official account/EDM/SMS marketing backend to send important messages or marketing messages
  Maintain and update network documents related to operations

Internship Experience

Disney College Program Internship  •  The Walt Disney Company                                               Feb 2022 - Jun 2022

Food and Beverages Waiter | Florida, US

• Cooperate with fellow kitchen staff to ensure food service efficiency and fulfill orders under a fast-paced environment and keep an eye out for emergencies in the kitchen
Assist new trainees, demonstrating how to operate the kitchen appliances, prepare food orders, and navigate the different sections of the kitchen.
To represent the restaurant as a greeter and be the first line of communication with customers, observing the surrounding area for any unexpected situations, taking care of customers' needs and dealing with various attitudes and difficulties.
Have a positive attitude towards emergency response by ensuring that you are not affected by the environment. Ensuring well-prepared leadership and communication skills on a daily basis to help achieve efficient coordination between guests and other staff

Marketing Intern  •  Camerabay(隨身遊戲股份有限公司)                                                             Jun 2019 - Aug 2019

Advertising Copywriter/Planning | New Taipei City, Taiwan

Collaborated with another peer on promoting marketing material on social media for fans-related activities, such as designing YouTube pages, making emojis, etc.
Assisted the main marketing team with event planning, organizing how the event will play out with a fellow colleague 

Skills

Software & System

MAC OS | MS office | G Suit
Zoom | Google Meet | Webex  iOS | Windows

Editor

Canva | Picmonkey | Ps | Id | Pixlr  
Pr | iMovie

Media

WeChat | Line| FB | Instagram  Snapchat | Twitter | WhatsApp
LinkeIn | GroupMe
Weibo微博 | 小紅書