Nathan O'Rourke
Customer Service Specialist
I'm a goal-oriented, determined and ambitious person with a passion for learning new skills. I have excellent communication , including writing, speaking and reading skills. I'm very computer literate with sales experience. I'm highly interested in seeking new adventures that allow me to grow as an individual.
Wheatfield, IN 46392, USA
Work Experience
Team Member • MOD Pizza
As a MOD Squad Member, I worked in a kitchen environment, rotating between the front and back of the house. The front of the house required me to handle the kitchen equipment (dough press, pizza oven and other hand-held tools) while being able to handle customer needs. It was an extremely fast pace and demanded high communication skills to exchange information with coworkers and customers.
October 2021 - December 2021
FULFILLMENT ASSOCIATE • Macy's
Complete fulfillment orders including picking merchandise, packing and
shipping orders, and making store pickup orders ready for customers.
Process returns for fulfillment orders.
Conduct customer pick-up, including retrieving orders from our back -
of-house storage and delivering them curbside.
October 2020 - December 2020
STOCKER/SALES ASSOCIATE • Walmart
Assist customers as needed.
Take freight from the stock room and fully stock the shelves of my
assigned area.
Assist with other store duties upon request by a manager.
September 2019 - April 2020
SOCIAL MEDIA MANGER/MARKETER • Kustom King Traditional Archery
Created and ran ads on Social Media platforms: Twitter, Instagram,
Facebook.
Managed all Social Medias to get the most amount of engagement on
their pages to hopefully generate more monthly sales.
February 2019 - April 2019
Education
2015 - 2019
KANKAKEE VALLEY HIGH SCHOOL
Highschool Diploma
Skills
- Detail Oriented
- Time Management
- Engagement
- Technical Information
- Assist Customers
- Monthly Sales
- Social Media
- Shipping
- Database
- Ability To Work Under Pressure
Languages
- English — Fluent
