NGUYEN QUANG KHAI
IT Business Analyst
Ho Chi Minh City, Vietnam
With Business Analyst position, I will always have the opportunity to develop skills in handling stakeholders requests, possessing an analytical. With my passion, my diligence and youth, I will use my accumulated practical experience improve the product's shortcomings, increase work efficiency, and bridge the gap between business stakeholders and products to ensure successful delivery of software solutions.
In addition, my immediate goal will be to advance to the senior level in the next 3-4 years then grow to Lead position within 5 years and become Project Manager from the 7th years.
WORK EXPERIENCE
Sales/Customer Care Staff • Boost Juice _______________________________________ Apr 2021 - May 2022
Main responsibilities:
- Communication and collaboration with others to ensure and improve quality product reach customers
- During my time working here, my branch was always the highest revenue (on average 4-5 times more per day than other branches), and achieved the year-end KPI target.
- My branch almost maintained a monthly profit KPI of 300 - 330 million (KPI achievement rate was about 83,3%)
Achievements and skills gained:
- Ability to collect, process customer requests and maintain a keen attention to detail
- Enhance problem-solving, ability to articulate and convey ideas
- Experience in teamwork, negotiating, consulting and persuading customers
- Enhance experience working under high pressure, multi-task
Data Science Intern • NewAI Vietnam ___________________________________________ May 2023 - Sep 2023
Main responsibilities:
- Analyzing, gathering, synthesizing, normalizing big datasets according to functional requirements
- Building method image data classification with deep learning AI models (VGG-16, Inception, ResNet,..)
- Adapting data classification steps depending on needs and purposes.
Achievements and skills gained:
Report issues, support building functional features
Abilities to classify dataset, analyze data using Python and synthesize, research documents
Enhance experience participating in product development meeting, experience teamwork and self-research
PROJECTS
Data mining - Stock website
https://github.com/Deagoo/Data-Mining
Main responsibilities:
- Searching, collecting and crawling big data which is time-series data by using Python (Jupyter Notebook)
- Converting data into .csv file and making it clean after diagnosis and research time-series data
- Understanding the process of analyst data, normalize data, plot volatility graphs using Mathplotlib
- Using data and processing Python models to represent information into reports
Analysis of football tournament management
https://github.com/Deagoo/System-Analyst
Main responsibilities:
- Analyzing the necessary functions for the football tournament management system and actors
- Analyzing UseCase for functions, drawing Sequence diagrams of CRUD functions for the website
- Building Activity diagrams of CRUD functions.
- Testing/reviewing functionalities
- Present and report functional processes using models, diagrams and charts
EDUCATION
Ton Duc Thang University
Bachelor of Computer Science
Good classification - Grade: 7.36/10.0
2019 - 2023
SKILLS
CERTIFICATE
- Data Analysis Process (Crawling, Preprocessing, Analyzing) – Python Programming (Pandas, Numpy, Matplotlib, etc.) – MS Bower BI – SQL and basic MongoDB
- Business Analysis – BPMN – Documentations (UseCase, User story, MS Office) – Design (WireFrame, Mockup, UML, Figma)
- Others: UI/UX (HTML), FireBase, basic JavaScript, Java
- Effective teamwork, presentation, willing to learn, ability work under pressure
- Able to read and understand English documents, communicate fluently in English
- Business Analysis Foundations
https://lnkd.in/gSnibzpV
- Requirements Elicitation and Analysis
https://lnkd.in/gJtsPinr
- Preliminary English Test (CEFR Level B1)
