[email protected]
+64 21 729 158
Auckland, New Zealand
A proven track record of meeting business goals through implementing UX and product strategies at Fortune 500 companies and startups across the globe. Democratic manager and team player with a passion for novel technologies, complex problem solving, and developing frameworks/models in user experience.
I am a firm believer in the need for user research and user-centered design before, during, and after development. A thorough understanding of experimental design drives my data-driven decision-making process. I use a breadth of quantitative methods to answer the “what” and a depth of qualitative methods to answer the “why.” I am a facilitator of communication between cross-functional teams of designers, engineers, and project managers. I create value through calculated strategy, planning, and execution of product development. I bridge the gap between business and UX, combining user experience strategy with innovation to meet business goals.
UX Director (June 2017 - Present)
User Experience (UX) Manager (September 2016 - May 2017)
Nicholas leads a team across the APAC region tackling problems and building solutions in precision medicine, data integration/management, patient/clinical portals, clinical workflow management and business intelligence solutions.
Nicholas developed B2B security products that serve some of the biggest gaming and credit card giants in Japan. He also became a Microsoft Ventures Alumnus and pitched to investors at the MSV Demo Day in Tel Aviv, Israel for Series B funding.
Nicholas ran usability testing & observation sessions at SCEE for next-generation games studies on titles such as Killzone Shadow Fall (PS4) & DriveClub (PS4).
Professional Certificate, Genetics and Genomics
Master of Science (MSc), ICT Innovation
Master of Science (MSc), ICT Innovation
Bachelor's Degree, Computer Games Technology, First Class Honours (1st)
Nicholas is a true User Experience and Product Strategy professional/expert. His perspective and guidance in this realm is always supported with research outcomes that support the vision. Also, he was able to build a well respected team from the ground up. He knew what needed to be done and how to execute.
Neil Kelly, Account Manager, Pharma, AssistRx Inc.
Nicholas and I worked together on innovative front-end cybersecurity solutions for some of the biggest tech giants in Japan. His design and presentations skills allowed us to successfully complete the Microsoft Ventures Accelerator Program where he pitched to a crowd of ~200 investors and media outlets.
Koki Shimada, Co-Founder & CTO at Capy Inc.