75 people
https://positivegrid.c...
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台北市中正區詔安街284號

Customer Service Representative
2017-10-27

職缺描述

What you'll do in Positive Grid

1. Provide world-class support to answer customers’ inquiries and issues - mainly live chat, mail and phone.

2. Test product under windows / OSX / iOS environment, verifying and solving the issues.

Responsibility:
1. Reply with timely efficiency

2. Follow, track and solve the issues 

3. Proactively improve the whole workflow and details to ensure better customer satisfaction

職務需求

1. Being bilingual or a native speaker is a must - being able to have casual & detailed conversation with native English speakers. 2. Guitar player, with very good understandings about electric guitar, amps, effect pedals, how to set up for live and recording and its current market. 3. Customer service working experience is a plus 4. The candidate must be willing to work in U.S. day time You can also sent your resume to : [email protected] to apply for this job. Want to know more about us? Get more information here https://www.positivegrid.com.tw

薪資

月薪 TWD 35,000 ~ 50,000

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