Paulina Isabel Mena Vial

September 2013 - Present

Sales manager  SunUp Solar SpA

Sales manager, marketing, customer service.
Post sales in solar energy.
Remote work from home.

November 2012 - August 2013

Sales and Marketing  Vial y Vial Ltda.

Vial and Vial Advertising and Marketing, Quilpue, Chile November 2012 – August2013
Responsible for company office Advertising Merchandising

Responsible for Sales and customer tracking, e-commerce, make budgets for a variety of labs offering Medical Novelty. Management tools for web design (self-administered), updating and development of web campaigns. Coordination of deliveries of merchandise in Santiago and regions. Ensure the transfer of funds to the appropriate accounts, monthly progress reports to General Manager. Inventory of goods in stock, orders to domestic and international suppliers, customer service (after sales), responsible for obtaining new customers and loyalty to the company.

May 2012 - October 2012

Manager  Perfumerias Maicao

Comercial Ltda Maicao, Villa Alemana Chile-May 2012 October 2012
Store Manager, opening and closing the store, monthly schedules, daily sales reports, safety box, reach
monthly sales goal and local reception, counting and inventory of merchandise from the distribution center, reception of Prosegur, sending tax documents, monthly reports to accounting and treasury, legal
assistance, settlements of vendors, ensure the welfare and growth of store sales

January 2012 - April 2012

Hostess  Entel

R.R.H.H. Chile, Viña del Mar Chile January-April 2012 Portability Promotion (4 months)
Transitional Services for Entel PCS, Portability Project, Hostess, customer service, sales and pre-paid plans, people and entrerprise service.

June 2010 - December 2011

Front desk  Sheraton Hotels

Sheraton Miramar, Viña del Mar Chile, June 2010-December 2011
Front desk Clerk- Check in, check out of hotel guests, reservations for individuals and groups, customer service, night audit, opening and closing of hotel bills, re-authorization of credit cards, running nightly reports of the hotel.

November 2005 - December 2009

Front Desk Supervisor  Outrigger Beach Resort, Fort Myers

schedules, management reports, manage safety boxes, monthly inventory of supplies, training
and customer care, Head of the reservation center in staff, website and telephone, express
check in and check out of guests, billing, night Audit, monthly Reports, Sales.

December 2003 - October 2005

Receptionist  Hyatt Hotels and Resorts

Hyatt Coconut Point, Real State Office, Fort Myers, Florida USA-2003-2005 – Front Office at condominium timeshare sales, property tours, golf packages sales, real estate sales, building contracts, financial assistance, customer service.