Peter Tsai

Job Title


Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Engineering Management, Network Monitoring Tools, PagerDuty, SCOM, Engineering, and ITIL.

- Motivates, mentors, and empowers teams to meet and exceed standards or goals.

- Effectively uses metrics to aid accountability and measure performance.

- Possesses excellent communication skills.

- Strong attention to detail.


User Experience

  • IT service management
  • monitoring skills
  • Leadership
  • ITIL implement

  • Technical support

  • Data/trend analysis


  • Chinese
  • English


2000 - 2005

ISU university

Information management


Joseph Cheng

Peter is a self-motivated and trustworthy engineer I've been working with. Have a leadership mind-set, and can manage small teams effectively with the proper delegation, and time management. People-oriented, and could manage given tasks effectively. Peter can also communicate well in professional English. 

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