Phoenix Tsai 蔡孟瑾

Senior Project Management Specialist

Inspirational teamwork / Strong communication skills / Passion for the game industry
Passionate emerging member with cross-functional experience in the game industry and consumer-driven industries. Self-starter driven to meet consumer demands by developing a true understanding of the company's needs.

Email: [email protected]

Mobile: +886 912-506-636

  Taipei City, Taiwan

Work experience

Jun 2020 -  Now

Senior Project Management Specialist

Chance Information

- Project management of software development regarding table and casual games.
- Inter-departmental communication and organizational needs
- Allocate and manage requirements based on project resources
- Offshore company and gambling license applying, outsourcing work negotiation.

July 2019 - Mar 2020

Senior Operation Specialist

Garena Technology Singapore Private Limited

- Multinational project management communication. (Focus on Call of Duty Mobile)
- Mobile game localization including in-game text and long-term campaigns.

Jan 2015 - Jul 2019

Game Project Manager

So-net Entertainment Taiwan Limited

- Operation department goal achievement and budget control.
- Planning product life circle and launch schedule, allocating marketing budgets.
- Cross-industry cooperation planning and execution.

Oct 2013 - Nov 2014

Product Manager

Mobimon Inc

- Responsible for mobile games' development and all elements of profitability including revenue growth and online community management.
- KPI report and operation data analysis.

Mar 2011 - Oct 2013

Community Specialist

Next Media Animation Asia Studio

- Initiate & execute online marketing and social media campaigns.
- Co-op with operation team and marketing team to achieve goals.

Education

Sep 2009 - Nov 2010

University of Stirling

Master of Science in Marketing

Sep 2001 - Jun 2005

Tamkang University

Bachelor of Arts

Skills

- 10 years working experience in the game industry (including operation, localization, social media and online marketing)

- Good at project management, data analytics, marketing research, gaming operations, and customer relationships.

- Good proficiency in MS Word, Excel, PowerPoint, and Outlook.

- Fast learner with a positive and responsible attitude.

- Proactive, assertive, and creative approach to solving challenging issues.

Language

   Mandarin — Excellent      English — Professional      Japanese — Basic   

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