Retail is a tough business. As a manager, you will have to be on your toes at all times. You will have to listen to aggravated customers complaints and concerns. You will be in charge of hiring and training new staff members. All of these responsibilities can be a bit overwhelming. This article will help break down some of the traits and procedures in becoming a good retail manager. http://franklobue.com/how-to-be-a-good-retail-manager/