Prince Paul
Professional with 10 years of Experience in Business Development, Retention, Account Management & Team Management, Sales, Marketing. Having experience in Logistics, vacation, and education,
insurance industry.
Associate Retention Manager
Chandigarh, Date of Birth 14/04/1987
Delhi, IN
8968668205
[email protected]
Skills
Business Development, Customer Retention, Account Reconciliation, Communication and Presentation, Customer Relationship Management, Marketing and Sales, Event Management, Communication and Negotiation, Leadership and Teamwork, Channel Management.
Work Experience
Zinka Logistics Solutions Pvt Ltd, Associate Retention Manager,Gurugram, Jan 2018 ~ March 2020.
Zinka Logistics Solutions Pvt Ltd. (BlackBuck) is building an online marketplace platform for freight where shippers and fleet operators can engage seamlessly. We are solving some of the core problems in areas such as price discovery, route optimization, in-transit tracking, and timely delivery assurance. With our unmatched technology integrated platform, we are committed to ensuring that the right shipper gets matched with the right fleet operator at the right price.
- Work with Supply Manager and Supply TL in implementing sales promotion activities.
- Track contracts that are soon to be expired and contact customers for renewals.
- Ensuring provide excellent customer services and ensure customer satisfaction by team members.Build positive working relationships with customers for repeat businesses by team members.
- Monitoring the performance of team members and downloading updated information to the team.
- Making joint visits to the fleet owner and taking real-time feedback of the market at all levels.
- Worked well independently and on a team to solve problems.
- Served as a friendly, hardworking, and punctual employee.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Functioned with a high level of technical competency.
- Worked with strong attention to detail and a keen eye for projects that need attention.
- Consistently worked with client'satisfaction in mind.
- Performed thorough research for planning purposes.
- Brought forth an exceptional work ethic and commitment to company values.
- Worked to bridge the gap between company visions and realities.
- I continually excelled both individually, and also as a team player.
- Executed superior planning skills.
Mahindra Holidays and Resorts India Ltd, Team Manager, Karnal,Oct 2012 ~ May 2017.
Mahindra Holidays and Resorts India Ltd,is a part of the Leisure and The hospitality sector of the Mahindra Group offers quality family holidays primarily through vacation ownership memberships and brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand Club Mahindra Holidays, today has a fast-growing customer base of over 207, 000 members and 50 resorts at some of the most exotic locations in India and abroad.
- Identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
- Team Management and Development.
- To build and maintain strong client relationships by effectively handling objections/cancellations thus ensuring a high level of customer service is met at all times.
- Prepare sales proposals for prospective client's.
- Regular liaison sales/pre-sales and Member Relations Department.
- To keep abreast of New Products and services and undertake training as and when required.
- Any other activities as defined by the Branch Manager.
- Worked well independently and on a team to solve problems.
Educomp Solutions Ltd., Business Development Manager,Hisar, Jul 2011 ~ Sep 2012.
Educomp Solutions Ltd Now known as Ebix Smart class Educational Services is a leader in digital content solutions for the K12 segment. Educomp smart class is our teacher-led educational content solution that dramatically improves learning outcomes in Private Schools. Recently launched new, improved version of Educomp smart class has raised the barriers to entry for competition even higher. The smart class Class Transformation System or DTS are the biggest and most innovative initiatives in the space of digital classroom content and digital classroom hardware respectively.
- Develop and evolve best practices for selling and positioning.
- Draft and deliver power-pack presentations for school management and teachers.
- Identify potential client's and extract a higher amount of business by providing various solutions after understanding the client's needs.
- Keep track of competitor activities so as to fine-tune marketing strategies and product placement.
- Analyze the market and perform comparative studies for setting new strategies for business.
- Act as a link between the customer Schools and company to sell Educomp Solution to the Institutions.
- Actively involved in making power-packed presentations to eminent educationists influencing them to adopt path-breaking smart class an initiative of the company that radically transforms teaching and learning in classrooms with digital technology.
- Competitive Analysis.
- Formal proposal and presentation management and writing.
Kotak Mahindra Old Mutual Life Insurance Ltd, Deputy Manager,Hisar ,Jun 2008 ~ Jun 2011.
Kotak Mahindra Life Insurance Company Ltd. formerly known as Kotak Mahindra Old Mutual Life Insurance Ltd. is one of the fastest-growing insurance companies in India, covering over 20 million lives nationwide as on 31 st March 2018. Kotak Life Insurance helps you understand the various benefits of life insurance for you, your family, wealth creation, protection, retirement, and savings. Find out how you can make the most of every plan.
- Manage sales functions for enhancing the market share of financial products and services.
- Define and implement strategies for market penetration by identifying and influencing prospective client's and explore marketing budgets.
- Plan funds for diverse operations, ensuring adherence to the allotted budgets.
- Facilitation to channels by providing better services and updating them by downloading guidelines and parameters of the Insurance Regulatory and Development Authority for smooth working and quality management.
- Manage sales functions and generating revenue for the bank branch with the help of staff deployed in branch (Branch banking and sales team).
- Prepare periodical reports for monitoring business performance, effective internal communication, and timely collections from customers.
Education
IIBM Institute of Business Management,Meerut, Associate’s Degree, Supply Chain Management & Customer Relation Management, March 2020 ~ Pursuing
Pursuing Executive Programme in Business Management with Specialization in Supply Chain Management
and Customer Relation Management.
National Institute of Securities Markets,Mumbai, NISM-SERIES-V-A MUTUAL FUND DISTRIBUTION, Dec 2019 ~ Jan 2020
Completed NISM Mutual Fund Distribution certification.
Metro Institute of Management and Technology, Chandigarh,
Master of Business Administration (MBA), Customer Relation Management & Marketing Management ,Feb 2013 ~ Sept 2015
Master Programme in Business Management with Specialization in Customer Relation
Management & Marketing Management.
Guru Nanak Dev University,Amritsar, Bachelor of Arts (BA), Computer Science & Maths, March 2003 ~ April 2005
Bachelor of Arts & Humanities in computer science and maths.
St. Luke's Senior Secondary School, Solan(H.P), Other, Commerce , Mar 2001 ~ May 2002
Completed Senior Secondary School education in Commerce.
MDAV High School, Sector 22, Chandigarh, High School Diploma, General Subject, Mar 1999 ~ May 2000
Completed High School education in general subjects.
Readings
The Holy Bible
Reading holy bible is my life.
When reads word of Lord and
it give me learning from every
verse.
The Happy Mind
This book is really great to read
with conviction and needs to read
daily.
Believe in
Commit to the Lord whatever you do, and he will establish your plans.
Proverbs 16:3
