We provide our services via CakeResume website and CakeResume App
to any access to our Services. By clicking “Build My Resume Now,”“Search Job,”“Sign Up” or similar, registering, accessing,
or using our Services, you are agreeing to enter a legally binding contract with
us (even if you are using our Services on behalf of a company). You
of Service to totally understand how we collect and use
changes in the law, best practice, or changes in our Services. We will provide
notice of the material changes through our Services and publish the updated
policy on our website. Your
continued use of our Services means that you are consenting to the updated
terms as of its effective date (the date of the publishment date of the
may stop providing Services accordingly without indemnification or any
liability to you.
Table of Contents:
1. Information We Collect
2. How We Use Your Information
3. How We Work with Third Parties
4. Retaining and Storing Your Information
5. Your Rights
6. CCPA and Other Law Related to Personal Data
7. Contact Us
Information We Collect
If you create an account or log in with other
account and use the Services, we will collect necessary personal information
You Provide to Us
the following services, you provide personal information to us.
To create an account of Member, you need to
provide personal information including your name, email address. You can choose
not to provide other personal information in your profile which may limit your
ability to use some functions in our Services.
You can also choose to log in with your
Facebook, Twitter, Google, or Apple account and we will receive the following
personal information from these accounts:
(Only provided by Facebook, Twitter, Apple)
B. Profile and Resume
When you apply for a job in the Services, you
will provide profile and resume. You have choices about the information on your
profile and resume, such as your education, work experience, or skills, and
such additional information may help you to get more from our Services,
including helping recruiters to find you.
It’s your choice whether to include sensitive
information (e.g., racial, or ethnic origin, political opinions, and religious
belief) on your profile and resume and to make that sensitive information
Please do not post or add the personal
information that you would not want to be public on your profile and resume on
You may change the settings of your account to
restrict who may review your profile. In addition, if you don't want your
resume to be appeared in the search results of Google search engine, you can
also find the method to change the settings in the FAQ
to make it visible only to those with the link of your resume or any employer
users on CakeResume.
C. Information from Other Application
On our Community page,
you can choose whether to link to your contacts, connect with people you know
from other account (i.e., Google, Slack or Outlook account) to follow their
career activities on CakeResume. By linking to these accounts, we will receive
the email addresses of your contacts in these accounts to show you the person
in your contact using our Services, but we will not store email addresses of
D. Pricing Plan
purchase our pricing plan, you will provide payment information to the
third-party online payment system. Online payment is completely processed by
the third-party online payment system. We will only receive and store your
purchase record, including payment amount and purchase items, but will not
store your credit card number.
E. Other Information
We collect all your interactive information across our Services and the information you voluntarily provide. Please note that our Services is a public platform, any information (e.g. comments, files, messages, community posts, post likes) that you share across our Service may be accessed by other third parties. The information collected will be used to enhance your overall experience with our Services.
and Similar Technologies
When you use the Services,
(e.g., browsing or clicking content, searching, sharing articles, or applying
for jobs), we will record your behavioral information, including IP address,
Cookies, Device ID (device model and device system information) to recognize you and record
Cookies: A cookie is a small file placed onto
your device that enables CakeResume features and functionality. Some of the
Cookies are strictly necessary for the functionality of the website or the app
while others are used to enhance the performance and your user experience. Any
browser visiting our Services may receive Cookies from us. Some Cookies are
temporary and will disappear when you close your browser, others are persistent
and will stay on your computer or mobile phone for some time. We use the following
types of Cookies.
Essential: These are Cookies that are required
for the regular operation of our websites. For example, some Cookies allow us
to ensure that people can access our Services in the correct region and
language for them or carry out fraud detection and security checks. These are
essential for the website to work properly.
Functional: These remember your preferences and
are intended to make your experience on our Services better for you. For
example, a functional Cookie is used to remember your log-in details securely,
which makes it possible for you to return to our websites without having to log
in every time.
Analytics: These Cookies are used for
performance measurement to understand things including how many people visit
our websites, how they navigate our websites, and what content is popular. This
allows us to improve your experience with us.
to help us keep your account and data safe. For example: Cookies can help us
identify and impose additional security measures when someone may be attempting
to access your account without authorization, for instance, by rapidly guessing
recover your account if you forget your password or to require additional
authentication if you tell us that your account has been hacked.
Pixel: A pixel is a tiny image that may be
embedded within web pages and emails, requiring a call that will be recorded to
our servers for the pixel to be rendered in those web pages and emails. We use
pixels to learn more about your interactions with email content or web content
(e.g., whether you interacted with posts). Pixels can also enable us and third
parties to place Cookies on your browser.
Local storage: Local storage enables a website
to store information locally on your device. Therefore, the data will not
disappear even if you close the paging or reopen the browser. Local storage may
be used to improve the CakeResume experience, for example, by remembering your
preferences, so that you do not need to set up next time and make the Services
the use of certain Cookies or disable your browser from receiving Cookies,
please refer to your browser vendor’s instructions by clicking “Help” in your
visit, you should be aware that certain functions and pages will not work as
expected. You may worsen your overall user experience since it may no longer be
personalized to you. It may also stop you from saving customized settings like
(3) Your Device and Location
If you use CakeResume App from a mobile device,
that device will send us information about your location based on your device
settings. We will ask you to opt-in before we use GPS or other tools to
identify your precise location.
We will not share your current location with
other users. If you do not want us to get your location, you should turn off
the location services for the mobile application located in your account
settings or in your mobile device settings.
How We Use Your Information
How we use your personal
information will depend on which Services you use, how you use those Services
and the choices you make in your settings. We primarily use your information
for the purpose of providing personalized Services and advertisement on things
we think you may be interested in.
You agree that CakeResume use your personal
information and the inferences we make from your personal information, to
provide and personalize our Services. For example, recommending or ranking
relevant contents or suggestions in the “Talent Search Service”, “Job Search
Service” and “Community” of the Services (Art. 6 para. 1 lit. a GDPR).
If you do not want us to collect your behavioral
information through your interactions on the Services, you can change the
collecting behavior of the Services through Settings.
For Members who subscribe “Talent Search Pricing
such as searching all resumes (aside from public resumes, subscribers can also
search resumes that are only public on CakeResume), viewing other users’ email
addresses and phone numbers and storing these information (Art. 6 para. 1 lit.
Provide your phone number or other contact
information in your profile may help you better connect to recruiters
subscribing the Pricing Plan and get more opportunities through our Services.
You agree that we contact you through the
personal information you provide, such as email, phone, and notice from the
CakeResume website or APP, messages sent to your CakeResume inbox, and other
means provided by the Services.
Please be aware that you can opt out of
receiving service notice, not including security and legal notices, from us at
any time by changing the notice setting.
We also enable communications between you and
others through our Services (Art. 6 para. 1 lit. a GDPR).
You agree that we use the following information,
whether separately or combined, to provide personalized advertising such as the
talent recruitment activities, internship clubs and other relevant information
by sending email to you. If you do not want to receive relevant information,
you can tap the “unsubscribe” button at the bottom of the email (Art. 6 para. 1
lit. a GDPR):
Member-provided information (e.g., profile,
contact information, title, and industry);
Information from your use of our Services (e.g.,
search history, feed, content you read, who you follow or is following you,
connections, page visits, etc.); and
Data inferred from the information described
above (e.g., using job titles from a profile to infer industry, seniority, and
compensation bracket; using your feed activity to infer your interests).
We use personal information to conduct research
and development for our Services in order to provide users with a better, more
intuitive and personalized experience. We may collect information such as IP
address to monitor and analyze the usage of the Services, so that we can
improve the function of the Services. The processing required within this
context serves our legitimate interest to continuously improve our Services
(Art. 6 para. 1 lit. f GDPR).
We use personal information,
which can include your communications, to investigate, respond to and resolve
complaints and for service issues (Art. 6 para. 1 lit. b GDPR).
use your personal information to produce and share insights that do not
identify you. For example, we may use your personal information to generate
statistics about our members, their profession or industry, or to create
demographic workforce insights. The processing required within this context
serves our legitimate interests in academic research (Art. 6 para. 1 lit. f
(8) Legal Disclosures
We may need
to disclose your personal information when we believe it’s required by law
(e.g., requested under subpoena or other legal process) or to help protect the
rights and safety of you, us, or others, including to:
a. investigate, prevent, or take action regarding
suspected or actual illegal activities or to assist government enforcement agencies;
b. enforce our contract with you;
and defend ourselves against any third-party claims or allegations;
d. protect the security or integrity of our
e. exercise or protect the rights and safety
of CakeResume, our Members, personnel or others.
to notify Members about legal demands for their personal information when
appropriate in our judgment, unless prohibited by law or court order or the
request is an emergency (Art. 6 para. 1 lit. c GDPR).
(9) Other Uses of Your Information
As part of the further development of our
business, it may happen that our structure changes by changing the legal form
or founding subsidiaries. In such transactions, customer information may pass
on together with the part of the company to be transferred. Whenever personal
information is disclosed to third parties to the extent described above, unless
with your consent, we will ensure that this is done in accordance with this
Any disclosure of personal information is
justified by the fact that we have a legitimate interest in adapting our
corporate form to the economic and legal circumstances as necessary (Art. 6
para. 1 lit. f GDPR).
How We Work with Third Parties
We use third parties assisting us in providing
our Services or improving your user experience, including payment, email,
hosting our website, storage, and survey. These services providers will have
access to your personal information as necessary to perform these tasks on our
behalf and are obligated not to disclose or use it for other purposes.
make a payment on our Services, your payment will be processed by a third-party
specialist payment processor to ensure a secure transaction. All payment
processors used by CakeResume are compliant with required security standards.
The personal information provided during your payment will be forwarded to the
respective banks or financial institutions for the purpose of processing the
payment. In the case of payments by credit card, we only receive the
information that a payment has or has not been made. We therefore have no
knowledge of your credit card number.
processing of payments by credit card, we use the service provider Heroku,
Inc., based in Virginia, USA.
We send you an email through third-party service
providers. For sending emails, we use the service provider Heroku, Inc., based
in Virginia, USA.
(3) Hosting of Our Website
For the hosting of our website, we use the
services of Amazon Web Services EMEA S.a.r.l., based in Virginia and
California, Singapore, South Korea, and Japan.
For data storage, we use the services of Google,
Inc., based in the USA.
We send surveys to you and collect responses
through Google, Inc., based in the USA, and 25sprout, LLC., based in Taiwan.
Please note that the above contractually
affiliated third-party companies and service providers might be changed from
time to time based on our business cooperation.
Retaining and Storing Your Information
As long as your
account is still in use, or needed to provide you with Services, we will keep
your personal information for a certain period of time for different purposes,
the details are provided below:
(1) Account Closure
If you choose to close your CakeResume account,
your personal information will generally stop being visible to others on our
Services within 24 hours. We generally delete closed account information within
30 days of account closure, except as noted below.
We retain your personal information even after
you have closed your account if reasonably necessary to comply with our legal
obligations, meet regulatory requirements, resolve disputes, maintain security,
prevent fraud and abuse, enforce our User Agreement, or fulfill your request to
"unsubscribe" from further messages from us. We will retain
de-personalized information after your account has been closed.
Storage beyond the contractual relationship is
based on our legitimate interests according to Art. 6 para. 1 lit. f GDPR.
Please note that third-party services, such as
search engine results, may still continue to display
your profile until the cache is updated.
(2) Storing and Transferring Information
CakeResume provide global services. The personal
could be made accessible from, transferred to, or stored in countries which may
not have the same data protection laws as the country in which you initially
provided the information. We will put appropriate safeguards in place to make
sure that these transfers comply with GDPR.
When your personal information is transferred
internationally, we establish and implement appropriate contractual,
organizational, and technical measures with them. This is done by putting in
place Standard Contractual Clauses as approved by the European Commission, by
examining the countries to which the personal information may be transferred,
and by imposing specific technical and organizational security measures.
(3) Users under 16
only collect and process personal information of individuals who can lawfully
use the Services without parental consent. When necessary, users under the age
of 16 will be told not to submit any personal details. We will make every
effort to delete any details of such users where a parent or guardian has
informed us that these details have been collected.
You have rights to access, delete and other
choices to your personal information, as the detail provided below, by making a
request to us through contacting under section “7. Contact Us” of this Policy.
(1) Right of Access to Data: You have the right to request us for what and how your personal information be collected and processed by us.
to Erasure: You can
ask us to erase or delete all or some of your personal information,
but you may therefore not be
able to utilize or access all the functions in our Services.
(3) Right to Change or Correct Data: You can edit some of your personal information through your account. You can also ask us to change, update or fix your personal information in certain cases, particularly if it’s inaccurate.
(4) Right to Object: You can ask us to stop using all or some of your personal information that we process on the legal basis of point (e) or (f) of Article 6(1) of GDPR, unless we can demonstrate compelling legitimate grounds for the processing override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
to Restriction of Processing: You can ask us to limit our use of all or some of your personal
information, but you may therefore not be able
to utilize or access all the functions in our Services.
(6) Right of Data Portability: You can ask us for a copy of your personal information and can ask for a copy of personal information you provided in machine readable form and have the right to transmit the information to another controller without hindrance from the controller to which the personal information have been provided.
(7) Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of the rights described above.
note that there are circumstances in which complete erasure or ceasing to
process your information will not be possible for operational and legal
reasons. This may include if you remain a customer for whom we need to provide
Services, or if you wish us to no longer contact you for marketing purposes. In
this case we may need to retain some of your information to facilitate this
request by, for example, keeping you on a “do not contact” or suppression
CCPA and Other Law Related to Personal Data Protection
(1) California Consumer Privacy Act ("CCPA”)
In addition to the rights mentioned above, if
you are a California resident, you have some additional rights under the CCPA,
which include being informed if any of your personal information that has been
A. Note about “Sales”
process personal information of users to certain contractually affiliated
third-party companies and service providers for purposes documented in this
CCPA. However, we do not “sell” personal information as most people would
typically understand that term
B. Right to Opt-in and Opt-out
have the right to opt out of the future “sale” of your personal information to
third parties. If you have any questions or want to exercise your rights, you
may contact us online.
information about the personal information we collect, how we use your personal
information and how we work with third party, please refer to the relevant
If you have any questions or suggestions
regarding data protection, or would like to exercise your rights, you may contact us
online. For legal notices or service of process, you may contact us by email to