Bengaluru, Karnataka, India
An passionate, enterprising, self-motivated. Voice process for 1yr and sales manager with 2 years of experience driving profitability through strategic growth, leading teams and quality control. Fiercely competitive in my approach to acquire business and handle complex situation from strategic and tactical perspective.
Email: [email protected]
July 2019 - August 2020
CAFE CLUSTER MANAGER
* Supervise and manage a sales staff of 16 with 14 centers in
BANGALORE. Communicate job expectations and provide
direction, support, and motivation to sales team to meet
* Worked on new projects for cafés
* Establishing new cafés in new centers
* Enforce policies and procedure to ensure that my sales team
achieves the customer service levels set by the organization.
* Improve and maintain operational and profit objectives
from 7,00,000 to 16,00,000 in monthly sales target.
* Managed customer feedbacks, and provided resolutions as
* Managed DEMAND supply from WAREHOUSE to all 14
* Controlled wastage of products
* Conducting meeting with team once a week and provided
resolutions as required
July 2018 - June 2019
* CAFE IN-CHARGE
* Interacting with customers
* Analyzed the specific needs of customers via careful surveys to
develop data driven pitches.
* Trained 4 new employees in industry best practices for strategic
* Awarded as STAR PERFORMER OF THE MONTH for continuously 2 months for performing above average sales in a company.
* Awarded as TOP PERFORMER OF THE QUARTER.
* Promoted as CLUSTER MANAGER
June 2017 - June 2018
* More than 1 year working experience in voice process
working on behalf of USA doctor's with USA INSURANCE
* Good knowledge of computer security products.
* Problem solving and client interaction skills.
* Ability to grasp new technical things quickly.
* Strong English communication skills.