Shanmugha Sundaram K R Pushpak
Bachelor's Degree in the field of commerce having 7 years of Industry Experience with an abundance of excitement for new learning, new approaches and presenting my skills to industry.
Being 21st-century kid when the things growing at light speed breaking the stereotypes and of old school fashion and looking for a breakthrough and tap the potential opportunities.
Analyst
Bangalore, INDIA
Call: +91 8951421317, Email: [email protected]
Work Experience
Ascon Groups – Bangalore
Sales Executive, Citi bank Process - April 2011 to December 2013
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Set up new accounts, established customer credit, and set up payment methods.
- Emphasized product features based on analysis of customers' needs.
- Recorded prospect contact information in CRM.
- Maintained friendly and professional customer interactions at all times.
- Supervised a sales force of 20 sales associates.
- Exceeded regional annual sales target by 11%. Year 2013
- Attended sales training camp and brought best practices leadership back to the company.
- Closed an average of 50% sales each quarter.
- Trained all incoming sales team members.
- Escalated safety and quality issues and initiated remedial actions promptly.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Customer retaliation rate above 90% all time record.
Blitz Brainz - HKT Education PVT LTD – Bangalore
Team Head - January 2016 to January 2018
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Trained 4 new Marketing associates each quarter.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Followed up with over 5 customers each week to verify that they were satisfied with quality of service.
- Communicated clear expectations and goals to each team member.
- Actively pursued personal learning and development opportunities.
Loylty Rewards Mgd Pvt Ltd – Bangalore
Executive - Operations - March 2018 to Present:
- Day in Day out Reports and presentations for every meetings.
- Partner strategies and objectives to make sure that the smooth run which we are working for reaches its target and operates effectively.
- Trained 20 new partners each quarter.
- Need to assist in developing long term plans to achieve the goals and objectives which are already set.
- Need keeps a check on the performance and operations of both internal service providers and external service providers.
Education
HKES Veerendra Patail College, Bachelor Of Commerce, 2016
Rajajinagar Parents Association, P.U.C, 2013
Florence High School, SSLC, 2011
Skills
MS Office package:
HTML5
Hyper Text Markup Language
-Elements
-Attributes
-Styles
-Formatting
SQL
Python
Database Systems / Machine Learning
-Lambda
-Numpy
-Pandas
-Test/Train
-Decision Tree
Tabular:
Coral Draw:
-Designing
-Logo creation
-Coloring
-Web Graphics
Personal Information:
Father Name: Ravi Kumar [late]
Mother Name: k Vanaja Ravi
Date of birth: 28th march 1994
Sex: Male.
Marital Status: Single.
Interests
Watching NatoGeo documentaries, Involving in social help, Reading autobiography, Swimming, Gym
Affiliations
- Active social worker and treasurer in sarvoyada prathistan, this trust aims to works for improvement of social welfare to unprivileged children, youths, widow women's and the needy.
- Rotaract Member - Actively Participating in all the events performed to help the needy.
