Rabia Basri

Amazon/Daraz Virtual Assistant

Professional Virtual Assistant, specializing in the customer service, cold calling, copywriting, and social media platforms. Also proficient in clerical and administrative positions.

  Lahore, Punjab, Pakistan

 

Work Experience

Amazon/Daraz Virtual Assistant  •  Fiverr

Product research
Keyword research
Listing creation
Listing Copywriting
Shipment plans and solutions
Stranded & suppressed listing fixation
Search engine optimization
Variation listing creation
PPC campaigns and optimization
Different strategies for PPC
FBA inventory management
Cases and solutions
A+ Content Creation
Bulk Feed File Upload

June 2020 - Present

Wordpress Developer  •  Fiverr

Develop, customize and fixing bugs in WordPress sites.

May 2020 - Present

Call Center Closer  •  BlackArrow Communications

Answer incoming calls and respond to customer's emails.
Management and resolve customer complaints.
Sell products and place customer orders in the computer system.
Identify and escalate issues to supervisors.
Provide product and service information to customers.

February 2016 - April 2019

Sales Executive  •  Wotex Technologies

Cold calling and closing sales for US telecom company Spectrum

August 2015 - January 2016

Education

2009 - 2011

Virtual University of Pakistan

Management Accountancy Finance

Skills

Languages


  • Word
  • PowerPoint
  • Excel
  • WordPress Design
  • google drive
  • Leadership
  • Photoshop

  • English — Fluent