A team player with strong oral and written communication skills and an analytical and problem-solving aptitude with a keen eye for detail. I graduated from Pittsford Sutherland High School in 2018 and have finished 2 years of college at Rochester Institute of Technology majoring in Biomedical Sciences. (I have 2 more years left to complete and I intend on achieving a nursing degree). Seeking a Remote Home Health Medical Coding position or a remote customer care service representative position. Coming with an HCS-D Credential (Home Care Coding Specialist - Diagnosis), 2 years of experience working with advanced knowledge of ICD-10-CM coding and OASIS Assessment.
January 2019 - July 2019
I have experience working as an ER medical scribe where I had to follow around a physician and record patient information using Epic EMR. This job forced me to learn, multitask and work fast. Overall, it allowed me to grow and gave me a better understanding of working in a medical environment.
August 2018 - December 2018
As a Biomedical lab assistant, my responsibilities were to input orders, make deliveries in the department and set up labs for classes. This job gave me data entry experience and helped me gain more knowledge in Excel. I led multiple team-based projects and effectively coordinated group tasks. I also had to take a lot of customer calls, so I have some experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
July 2017 - January 2018
This being one of my first jobs, it helped me achieve independence and lead a group of workers to finish orders in a timely and efficient manner. I was also required to take phone calls during this job, which helped me gain a lot of customer service experience too.