Ramkumar G
Vice President - Sales and Operations
Coimbatore, Tamil Nadu, India
I am an organized and ambitious sales and operations professional with a proven history of exceeding goals and achieving high client satisfaction ratings. Highly experienced with more than 7 years now in the SaaS and training industry.
http://www.linkedin.com/in/ramkumar-g-01914595
+91- 9894611907
Work Experience
Vice President - Sales and Operations • Examly
December 2018 - Present
. Head of Sales, Marketing, Customer Success Team, Finance and HR team.
. B2B Software product sales for colleges, corporate and skill development institutes.
. Unique ability to design and execute sales plans, identify new segment opportunities, as well as create best practices for CRM tools.
. Conducted regular client meet ups and launched new features in different locations pan India
. 100% Target achieved with respect to sales, support and new leads search and regular follow-ups with clients.
. Headed and worked with marketing department to design, print and online promotional materials for the company's products and services.
. Monitoring the market and competitor products, activities and providing detailed sales forecasting and strategy.
. Outlined and managed sales budgets.
. Driven retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
. Collaborated closely with team members support renewals and expansion opportunities.
. Provided insights to customers to ensure that they get the most out of the platform with the aim to grow our customer base.
Head & Assistant Professor • Lovely Professional University
December 2015 - November 2018
•Headed a team of 25 trainers and Assistant professors of Department of Analytical Skills
•Planned appropriate differential learning systems to meet the disparate needs of students of varying Analytical skills.
•Prepared syllabus, worksheets, teaching materials, question papers and sample papers for students.
•Devised and used a wide variety of appropriate teaching strategies and conducted regular FDP's to enhance faculties.
•Was heading Tamilnadu admission team and worked rigorously for university admissions.
Trainer • SMART Training Resources India Private Ltd
October 2014 - November 2015
. Responsible for Training the Students on Quantitative Aptitude in preparation for the Common Written Examination.
. Creation and delivery of necessary content for training.
. Conduct periodic Tests and review/analysis of performance by Students.
. Setting Question papers for Mock Tests & Full Tests - across varying levels of difficulties.
Technical Support Engineer • Bharti Airtel Services
September 2013 - October 2014
. Provide enterprise server solutions to corporate clients according to the business process and requirements of the organization.
. Integration of Email-Accounts like POP3/IMAP4, Microsoft Hotmail and Yahoo Mail, Microsoft Outlook that supports Web URL Access.
. Installation and troubleshooting BES.
Education
2009 - 2013
Anna University
Bachelor of Engineering in Mechanical Engineering
Skills
Areas of Expertise
- B2B Sales and Support
- Competitor Analysis
- Business Strategy
- Team Management
Technical Skills
- Microsoft Office tools
- Zoho office tools
- Hubspot and other CRM tools
- Marketing design tools
Language
- English
- Tamil
- Hindi
- Telugu
