Ramsha Rashid
Results-oriented Manager with extensive experience developing high net worth client relationships and referral networks. Top-performer with track record of consistently meeting or exceeding sales goals. Talented at educating customers on banking services and products and recommending best options to meet long- and short-term needs. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Proactive Assistant Branch Manager with great financial product expertise and passion for customer service.
Ambitious HR Assistant with over 3 years of experience in diverse technical, clerical and administrative office duties.
Highly skilled in time management, HR policies and appointment setting.
Work Experience
Takaful team Head • jubliee Takaful
January 2020 - July 2020
Assessed expansion plans and present costs to forecast trends and recommend changes.
Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
Worked flexible hours; night, weekend, and holiday shifts.
Proved successful working within tight deadlines and fast-paced atmosphere.
Drove operational improvements which resulted in savings and improved profit margins.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Conducted research, gathered information from multiple sources and presented results.
Served customers in a friendly, efficient manner following outlined steps of service.
Carried out day-day-day duties accurately and efficiently.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Business Unit Manager • EFU Life Insurance
September 2019 - December 2019
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Reduced or eliminated different types of financial discrepancies by improving documentation and reporting
accuracy for budget and operational controls.
Worked with sales representatives to develop strong customer connections with company teams and promote long
lasting relationships.
Implemented automation strategies for office operations, correspondence management, schedule coordination
and recordkeeping.
Education
2018 - 2022
National University of Modern Languages Multan
Bachelors In Business Administration
2015 - 2017
Kips College Multan
Intermediate
2013 - 2015
laurate School Multan
Matriculation
Skills
- word
- english
- Marketing
- HR Operations
Languages
- English — Fluent
