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Ravi Kumar

Email Deliverability Specialist | Experienced in Linux Administrator with almost 2 Year experience for working in the computer software industry. Skilled in Customer Service, Data Analysis, Email Deliverability, Postfix, Power MTA Setup and deploying the server. Strong information technology professional with a Bachelor’s Degree from Visvesvaraya Technological University. I am seeking a competitive and challenging environment where I can serve the organization and establish an enjoyable career for myself.

[email protected]
+91-9667658257

 Delhi, India

Skills


Ubuntu

Linux, Unix, Linux system administration, open source deployment, Vmware Understanding of terminal services such as SSH, Telnet,

Server management

Server Management, Configuration and Maintenance, Apache, MySQL, Server Deployment, Nagios,  AWS Management, Power MTA, Postfix


Networking

Network Switching, IP lookup, LAN-WAN, Hardware Management, IP & blacklisting Removal, AWS- EC2, ROUTE 53, Alienvault, SPF, DKIM, MX, DMARC configuration,DNS management

Experience

DataAegis Software Pvt Ltd August 16 - May 18

System Admin

Roles and responsibilities:
  • Routine monitoring of servers.
  • Performing backups of data.
  • Applying operating system updates, and configuration changes.
  • Installing and configuring new hardware/software.
  • Adding/deleting/creating/modifying user account information, resetting passwords, etc.
  • Answering technical queries.
  • Responsibility for security.
  • Responsibility for documenting the configuration of the system.
  • Troubleshooting any reported problems.
  • System performance tuning.
  • Keeping the network up and running.
  • Works remotely to provide support on critical systems.
  • Linux Server monitoring and configuring with Nagios Core.
  • Linux Email Server with postfix using iRedadmin and Roundcube.
  • Establishes and maintains suitable resource and performance monitoring on all systems.
  • Monitor server security
  • Deployment of the new server.
  • Email Reputation
  • PowerMTA configuration (Port25)
  • Resolve email filtering & blocking issues
  • Email authentication methods include SPF, DMARC,DKIM,SenderID & Domain keys
  • SIEM Implementation(Alienvault)
  • Monitor IP & Domain blacklists & sender reputation
  • Resolve deliverability issues
  • Email authentication methods include SPF, DMARC,DKIM,SenderID & Domain keys
  • responsibility to coordinate with clients and giving them technical support
  • Responsible for end to end mailing activities of various clients
  • Email Marketing Campaign Strategy
  • Application monitoring and configuration with the help of Zabbix
  • Keep up and running infrastructure.
  • Ip Reputation Management on MTA server
  • Familiarity with tools such as Easysendy, Easysnedy Pro, Aritic Mail
  • Primarily managed and interacted with the customers directly in order to solve their queries
  • Secured network using the firewall and system hardening by disabling unwanted services
  • Troubleshooting of issues related to hardware and software of PC and peripherals
  • To look after the business goals and customer services & making Sales whenever desired
  • Resolve email filtering & blocking issues
  • Preparing Reports on the performance of various clients campaign
  • Responsible for manual system testing, and checking and scanning e-mail content, suggesting best practices and methods to clients
ValueFirst Digital Media Pvt Ltd June 2018 till Date

Associate Campaign Management

Roles and responsibilities:
  • Infrastructure Security 
  • Ip Reputation Management on MTA server
  • Email Campaign Deliverability & Whitelisting 
  • Email Marketing Campaign Strategy
  • PowerMTA configuration (Port25)
  • Resolve email filtering & blocking issues
  • Monitor IP & Domain blacklists & sender reputation
  • Resolve deliverability issues
  • Email authentication methods include SPF, DMARC,DKIM,SenderID & Domain keys
  • Improving inbox deliverability
  • Co-ordinate with clients and giving them technical help related to best email practices
  • Responsible for end to end mailing activities for various clients
  • Email Marketing Campaign Strategy
  • AB testing for the better result
  • IP to IP testing for inbox delivery
  • DNS management

Achievements 

  • Inter-District Level Chess Championship Winner.
  • Achieved the first rank in a quiz competition and essay writing at a district level.
  • Got the best Team member award from IT manager.

Education:

  • B.E in Electronics and Communication Engineering - 63.20%
         Basavakalyan Engineering College, Bidar, Karnataka (2012-2016)

  • Higher Secondary Education(12th) - 64.40%
          Rose Public School, Darbhanga, Bihar (2012)

  • High School Education(10th) - 72.20%
           MS memorial Public School, Motihari, Bihar(2010)    

Project:


EasySendy Pro - Hybrid Email Marketing Solution - Serving 1800+ Business Globally
Description: EasySendy Pro is a bulk email marketing tool, With this email marketing tool, the customer can split test email deliveries across the relay servers and check reports, track email clicks, opens of each email campaign. It also has a smart autoresponder and advanced email list segmentation based on subscriber interactions with email campaign. This helps to send highly targeted email campaigns through Amazon SES, SendGrid, MailGun.
In this project, I create more SMTP using postfix and PMTA to help the clients for better deliverability. It helps a lot to all the clients in their business because this SMTP which we provide each and every client dedicated.

Ariticmail : It is a white label solution for the clients who want to send the mail in bulk.Here mine work was to set up the Backend and Frontend panel for the clients on the server so that he can use this Ariticmail Platform. Also I setup dedicated SMTP according to the clients requirements.

SIEM(Alienvault) : Implement SIEM for server and Application security for providing real-time analysis of security alerts generated by applications and network hardware.




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