Ray Shao
Product Manager
Taipei city
Mavis
- Product owner
- Manage product roadmap
- Monitor progress and schedule
- Define user story and spec
- Market and competitor analysis
Project Manager
- B2B system
- Managed resource and monitored progress
- Controlled the schedule between customer requirements and resources.
System Analyst
- System spec definition
- DB schema definition
- Solve customer problems and requirements
- Major in business process management system
SERP
Technical project manager
- Assist the project manager with technical issues
- Spec and DB schema definition of the system.
- TPM
Line@ Chatbot
Full-stack engineer
- Infra: Docker, Ubuntu
- Backend: Node.js
- Frontend: Jade, CSS, JQuery
Study123 IPO
MIS
- ERP integration
- IDC installation
- IDC management
Exam evaluation system
Full-stack engineer
- Infra: Apache, Ubuntu
- Backend: PHP
- Frontend: HTML, CSS, JQuery
HiPass
Testing engineer
- Managed test cases
- Managed release version
Question123
Testing engineer
- Managed test cases
- Managed release version
Work experience
Pentium Network, Product manager II
May. 2022 ~ Present
Responsibility:
- Managed product release schedule.
- Managed product roadmap.
- Conducted competitor analysis.
- Performed market analysis.
- Co-worked with designers and other project managers.
- Planned user stories and new features.
- Assisted developers and QA teams in issue verification.
- Designed specifications and wireframes.
- Hosted multiple events to promote the product.
Skills:
- Agile / Scrum
- Clickup
- Draw.io
- Miro
- Zendesk
- Slack / Google drive
- Git
- Github flow
- Premiere
- Improved the product's user experience.
- Improved the development process.
- Planned feature wireframes and user stories.
- Planned new features that can be implemented.
- Analyzed competitors and the market to clarify the product's position.
- Conducted online product webinars.
Cloud Interactive, Project manager
Sep 2021 ~ Apr 2022
Responsibility:
- B2B system
- Resource and progress management.
- Co-work with 4-5 UX/UI designers.
- Co-work with 6-9 developers.
- Co-work with the customer's backend developers.
- Co-work with 2-3 testing engineers.
Skills:
- Agile / Scrum
- Jira
- Draw.io
- Slack / Google drive
- React / Graphql / CICD / Git flow
- On-schedule delivery.
- Kept requirements in scope.
- Re-schedule feasible schedule plan
Cloud Interactive, System analyst
Mar 2021 ~ Apr 2022
Responsibility:
- TAITRA BPM system
- Wistron BPM system
- System official release.
- Managed user's requirements.
- Designed system specifications and database schema.
- Resolved problems with developers and customers.
Skills:
- Agile / Scrum
- Jira
- Draw.io
- Slack / Google drive
- Documentation
- Communication
- DB structure
- System official release.
- Reduce system issues.
Study123, MIS
Dec 2018 ~ Mar 2021
Responsibility:
- ERP integration
- IPO workflow integration
- IDC installation (Office relocation)
- IDC management（Server maintenance and survey）
Skills:
- IPO workflow
- ERP system structure
- Oracle sql
- Documentation
- Communication
- Help to publish to OTC successfully.
Study123, Technical project manager
Dec 2018 ~ Mar 2021
Responsibility:
- Designed internal ERP system
- Designed system's specifications and db schema
Skills:
- Waterfall / Agile
- Trello
- Slack / Google drive / Axure RP
- Documentation
- Communication
- Reduce development time.
- Solve technical problems (e.g., server issues).
Study123, Full-stack engineer
May 2017 ~ Sep 2020
Responsibility:
- Co-work with third-party developers.
- Co-work with 3-5 developers.
- Internal system development.
- Maintenance.
- Line@ Chat Bot.
Skills:
- MVC structure
- HTML / CSS / JQuery
- Express / Codeigniter
- Node.js / PHP
- Docker / Linux / Ubuntu
- On-schedule delivery
- Multiple on-service systems
Study123, Testing engineer / Technical customer service engineer
Mar 2015 ~ Apr 2017
Responsibility:
- Testing ( .exe, web, iOS, Android, UWP)
- Test cases
- Managed release version
- Managed google play / apple enterprise release
- Solve customer's issues.
Skills:
- Waterfall
- Trello / Redmine / Axure RP
- Slack / Google drive
- Communication
- Documentation
- Solve customer's issues.
- Publish release smoothly.
- Verify program issues to reduce fixing time.
Education
Fu-Jen university, Master degree, CSIE, 2016 ~ 2017
Peer-to-Peer network
