Lai Shu Chien

(賴姝蒨) Rebecca

Sales supervisor(fulfillment)

  Taipei City, Taiwan

*More than 10 years experience in sales and supply Chain management
* Skills for communicating across functional teams
*Strong knowledge in factory process
*Well-lead the project management
*Be good at analysing and solving problems

Working Experience


Sales supervisor 

Suzhou Lehui Display Co., LTD

May 2015 - Present

*Global Hub management (including relationship with 3rd party logistics providers)/aging monitoring and control inventory level based on sales trend
*Order Fulfillment-Prepare materials according to customer FCST and LTF, monitor and adjust tool capacity and production capacity to meet customer requirements
*Shipment tracking and problem solving (ship delay notification to customers, cargo damage, container space issues)
*NPI project support-Ensure no material shortage/tool utilization/production capacity issues, Make sure each stage is on track and ready for RTP
*Coordinate with customers to solve problems and comprehend customer requirements
* Manage EOL models, collate and analyze obsolete material
* Provide a monthly price for the region
* A/R collection and payment issue tracking
* Issue tracking and follow up to close
 * Cross functional support, communication and collaboration.


Specialist 

Canon Marketing Taiwan Co., Ltd

2013/4~2015/4

*Responsible for reminding customers by telephone or mail of payment and going to collect payment.
*Make and establish contracts, issue invoices and produce analytical reports
 




Sales Assistant

JYH ENG TECHNOLOGY CO. LTD. 
2011/1~2013/3 

*Develop potential customers and the market to achieve performance targets.
*Visit dealers regularly and maintain a stable relationship with them
*Shipment tracking and problem solving (ship delay notification to customers, cargo damage, container space issues)
 *Responsible for domestic business contact and order processing

* Be responsible for product quotation and product display, and dealing with account collection

* Detect abnormal situations and deal with customer complaints


Education

2005 - 2009

Fu Jen Catholic University

Department of Finance and International Business

Skills


  • Microsoft Office
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Outlook
  • ERP
  • Oracle ERP

Language


  • English — Fluent  
  • Chinese — Native speaker
  • Japanese — Developing proficiency