Hsin Yi Chiu

Enthusiastic, diligent, trustworthy, proactive and attentive. Good working under pressure and focus on achieving the deadline.

Nantou, Taiwan

Date of Birth: 02.Oct.1992 

(44) 7544 401778 

[email protected] 

SKILL


Language

Chinese as the native language

Fluent English in writing and speaking

Basic conversation in German


IT skill

proficient in using Microsoft product, especially in EXCEL and Word

learning JAVA, Python, Ruby on Rails

Education

Department of German, Tamkang University, Taiwan/ September 2011 - June 2015

Exchange student, University of Vienna, Austria/ September 2014 - July 2014

Experience

Sales Associate/ October 2018 -  until now 

CELINE, LVMH GROUP, Bicester village, the United Kingdom

1. Remarkable customer service based on listening to the client's demand and providing appropriate advice.
2. Build the relationship with clients and being a good ambassador for the brand
3. Focus on KPI and reach the personal and store target
4. Increasing cross and up-selling items

Sales AssociateMay 2018 - September 2018 

MARNI, THE OTB GROUP, Bicester village, the United Kingdom

1. Remarkable customer service based on listening to the client's demand and providing appropriate advice.
2. Build the relationship with clients and being a good ambassador for the brand
3. Focus on KPI and reach the personal and store target
4. Increasing cross and up-selling items
5. Assistant the visual merchandising

Sales Account; Project Manager/ October 2015 - March 2018 

MACAUTO Industry Co., LTD., Tainan, Taiwan

- Sales Accounting for John Deere, AGCO, VW, and BMW group projects 


1. Bidding quotation, communicating with customer to understand their demand, and negotiating the offer price.

2. Discussing with the internal team about the inquiry project, translating the car component standards from German/ English to Chinese, concluding the proposal from the RD team and persuade customer to accept our ideas.

3. Confirmed the sample delivery schedule with customers, arranging the delivery with forwarder and track the sample delivered on time.

4. Collecting statistic and analyze the new car sale figure for the worldwide car brand monthly; preparing the similar design product to fulfill the predicted inquiry project.

5. Collecting statistic and analyzing all product sale figures monthly

6. Handling the customer complaint


- Project manager for John Deere tractor, AGCO tractor, BMW group project


1. Estimate and control project cost and arrange the project schedule

2. Organize and manage the cross-functional teams. A good relationship and working environment built.

3. Using Microsoft Project to follow and control the milestone/ project schedule; successfully finished the projects on time

4. Weekly meeting with customers about project timeline and design

5. Decision-making of the project 

PR/ Event Coordinator Internship/ June 2015 - September 2015

5XRuby CO., LTD., Taipei, Taiwan

1. Assistant holding Ruby conference and contact with foreign presenters 

2. Promote the Ruby Conf. on FACEBOOK Fan group 

Internship/ December 2014 - April 2015

Atelier Team Taiwan

1. Translate English cosmetic document to Chinese 

2. Assist to contact with foreign suppliers 

3. Assistant arranging and sale the product on the international cosmetic exhibition TAIWAN in 2015.

Experience in University

Executive Secretary/ July 2013 - August 2013

Green Ant volunteer trip

1. Liaise with Sponsors/ Schools 

2. Copywriting and proposal

Leader/ September 2012 - June 2013

PUYI volunteer club

1. Coordinate activities, including planning for volunteer trips and events. 

2. Copy & Proposal Writing for the volunteer events 

3. Communicate with team members and sponsors

Hobby

Bicycle riding, Yoga, Photography

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