Case Manager Resume: Examples & Templates
clients’ progress, and collaborating with different human service providers. Note that case managers are different from social workers (also called caseworkers). Even though they are both significant roles to help clients in difficult times, social workers specialize in improving clients’ personal life, while case managers focus more on connecting clients to welfare services and treatment options. Case managers require excellent interpersonal skills to communicate with clients, and they need to be adept at multitasking and problem-solving to help clients