Claims adjusters are in charge of the evaluation of insurance claims on behalf of an insurance company to determine who is liable.
They commonly get to the bottom of each claim by gathering information and compiling evidence from varied sources including claimants, witnesses, police reports, and medical records.
They also negotiate claim settlements and oversee whether claims have been paid out to policyholders.
🔎 Two major types of claims adjuster include:
Being a claims adjuster seems to be the most challenging job in the insurance industry but can be a highly rewarding role for the right person.
But first, you need to get it with a convincing claims adjuster resume.
ATS (Applicant Tracking System) parses through text within your claims adjuster resume and imports key information into a profile—that’s how the system works and scans job applications that are qualified.
🙅 Note: While writing your own insurance claims adjuster resume, consider potential errors that may confuse ATS.
How to make your claims adjuster resume ATS-friendly:
This is just like your job - consulting and gathering information from varied sources. Referring to online examples of claims adjuster resumes can be very helpful in writing a great resume and stand out from the crowd.
Besides, using a claims adjuster resume template is much more convenient compared to creating one by yourself.
Want the hiring manager to read your resume and think: “This person is perfect”? Well, it all begins there.
Claims adjuster jobs consist of various areas, hence, you need to tailor your resume to every job description and insert the right keywords. Make sure you have a grasp on the differences between a resume and a CV since resumes usually require more customization for the specific position.
Draw the hiring manager's attention to the skills or work experience listed on your claims adjuster resume by presenting numbers.
This way, you can precisely demonstrate how you’ve used these skills and what you've achieved in the past.
Work achievement example of a senior claims adjuster resume:
❌ "Compiled accurate reports that display the status of active claims and pending payment."
✅ "Compiled 20+ reports per week regarding the status of active claims and pending payment with 100% accuracy."
The bulk of your claims adjuster resume should be the work experience section where you describe each position you held earlier.
This section is also a great place to engage the employer with your job performance highlights and achievements.
Try to be as concise as possible!
Work experience example for an auto claims adjuster resume:
It's not a strict requirement to include an objective statement on your resume for a claims adjuster job.
But if you fall in this group, you might need to think over:
Career objective or resume objective acts as the pitch of your claims adjuster resume, stating your intention to seek employment and/or demonstrating your career goal.
Examples of an eye-grabbing claims adjuster resume objective:
Further reading: Resume objective writing tips for freshers & students
In some cases, you might notice that a resume summary is taking the place of an outdated resume objective.
A resume summary, also known as a personal statement, outlines the most impressive parts of your claims adjuster resume, while also serving to list any information that may not appear elsewhere on the page.
Examples of an intriguing claims adjuster resume summary:
👍 Note: Keep it brief within 4-5 sentences with pithy and straight-to-the-point fragments.
An outstanding claims adjuster resume, such as the sample you may read later, will highlight a number of impressive skills. A list of soft and hard skills associated with a claims adjuster position is best as the employer is seeking these abilities for an ideal candidate.
In general, there are 4 ways to structure the skills section on a resume. Read the skills formatting guide to learn more about their pros and cons.
Examples of convincing claims adjuster skills for a resume:
|✅ Soft skills|
|- Communication Skills|
- Organization Skills
- Customer Service Skills
- Time Management
|✅ Hard skills|
|- Claims Processing |
- Policy Coverage
- Knowledge of Insurance Policies
- Knowledge of Laws
- Legal Compliance
CakeResume provides the right claims adjuster resume templates & formats for you to showcase your skills and experiences. Sign up to create and download the perfect resume now for FREE!
Not everyone knows how to select the well-fitted resume format, especially new grads and entry-level job seekers.
The right choice of format can make your content more accessible to the employer. When writing a claims adjuster resume with no experience, you may consider using a functional or hybrid resume format to highlight your skills instead of work experience.
Including an objective statement will benefit your claims adjuster resume with no experience. As you don't have much relevant work experience to demonstrate, a sincere career objective can get you on the right track. It states what you’re looking to become and where you want to go on your career path.
Example of a career objective for a claims adjuster resume with no experience:
Looking for an entry-level claims adjuster position with Cathay Group that will utilize my excellent skills in resolving customer claims and achieving project goals.
While writing the education section in a claims adjuster resume with no experience, remember to:
As claims adjuster jobs don't require a specific major at college, you may want to showcase certifications or training courses related to the field. Below, you’ll find courses suitable for those seeking a claims adjuster certification, as well as all-line courses:
Many of you may skip this as it's optional to submit a cover letter. However, as newbies seeking the first job, you should prepare one that demonstrates relevant skills and educational background, as well as a strong passion for this work. Also, take the opportunity to demonstrate that you’ve done your research on the company and the position.
✍🏻 Check out this cover letter guide to learn how to write a professional claims adjuster cover letter that lands the job.
Insurance Claims Adjuster with a 97% success rate of litigated cases
Dependable Insurance Claims Investigator & Adjuster with 7 years of experience handling bodily injuries, auto, and special investigation claims in highly demanding and fast-paced settings. Self-motivated individual with broad knowledge of NCIS/RMA crop policies and procedures as well as all aspects of insurance processing. Strengths include superb investigative, analytical, and problem-solving skills to effectively resolve issues on time.
Insurance Claims Adjuster
Aviva Life Insurance, Chennai
5/2017 - 12/2020
Insurance Claims Adjuster
India First Life Insurance, Uttarakhand
11/2013 - 2/2017
B.A. in Communication
University of Calcutta, Kolkata
Class of 2013
Attention to Detail
NCIS/RMA Crop Policies and Procedures
Atlas Insurance Software 620 Adjusters License
--- Originally written by May Luong ---