The job of a front desk isn’t just talking and interacting with clients. It can be very challenging when it comes to organizing multiple pieces of information at the same time.
Writing a front desk resume or a receptionist resume is similar to the duties they do - to leave a good impression on the client/recruiter.
It won’t be hard to write a resume, but you need to put some effort to make it an eye-catching front desk resume.
What are the differences between a front desk and a receptionist?
Generally, the two job responsibilities are almost the same. The main difference lies in the size of the organization and the industry.
A large-sized workplace or hostile industry, such as a hotel would normally use the term “front desk”, while others use receptionists more frequently.
If you are writing a front desk resume for the first time, here are 5 useful tips that you can keep in mind:
Always keep the front desk resume format in a simple and text-based design. It would have a higher chance to pass the ATS (Applicant Tracking System) test.
Look up for a front desk resume template, or a front desk resume example. Learn from the writing and use the free resume templates onCakeResume to build your front desk resume!
Tailor your front desk resume for every job application. Here are two suggestions for you:
1. Make sure whether the company requires a front desk CV or a front desk resume. (Further reading: What is the difference between a front desk CV and a resume?)
2. Use keywords that appeared on the job description to catch the recruiter’s eye.
Numbers and figures can concisely highlight your achievements instead of a lengthy description.
The job of a front desk requires a lot of conversation with the visitors, especially if you are applying for a job at a hotel or an international business.
There will be a higher chance for you to meet visitors from all around the world. When writing a hotel front desk resume, you can put language certifications to prove that you can speak multi-languages.
A front desk resume objective is a section that describes your career goals or future career paths. The length is usually around 3-4 sentences and placed at the top of the front desk resume. It is recommended for entry-level applicants.
For those who are writing an objective for a front desk resume with no experience, here are some useful 💡 tips for you:
In comparison to the front desk resume objective, a front desk resume summary emphasizes the skills you possess and your past achievements.
Being able to link your past experiences with the job description gets a higher chance of receiving interview invitations. A front desk resume summary is suitable for those who have relevant experiences.
💡 Here are some tips for writing a competitive resume summary:
The recruiter only has little time to read every front desk resume. Therefore make your resume skills section neat and precise. There are 4 common ways to write a front desk resume skill set:
It is important to choose the most suitable format to write your skills for the front desk resume. If you are a fresher, it is suggested to use type 1 or 2. On the other hand, if you are experienced, you can try to use type 3 or 4.
💡 Tips for writing a good front desk resume skills section:
The job as a receptionist can be challenging and fun. A lot of people might want to apply for this job as their first career job choice. If you are worried about writing a front desk resume with no experience, here are five useful pieces of advice for you:
Like making different hairstyles, using different front desk resume formats presents a unique impression of the same person. Therefore it is important to choose the right format for your front desk resume.
These are the most common 4 types of resume format:
Choose the resume format that can best emphasize your strengths on your front desk resume, whether it’s your experience or skills.
For those who have no relevant experience as a front desk, it is recommended to write a front desk resume objective. Emphasize your plan for pursuing your career goal.
Having an education background relevant to management can highlight your front desk resume. Specifying the related coursework or academic performance is also a good choice.
Add a link to your portfolio or personal website to the front desk resume if you have some related skills to the job description.
A sincere front desk cover letter includes an opening, closing, personal information, motivation for applying, and qualification for the job. It is a great tool to complement your front desk resume and let recruiters learn more about you.
Organized front desk with 8 years of experience in the hotel industry.
Email: [email protected]
Professional front desk with 8 years of experience in 2 hotels. Skilled in greeting guests and providing information about the hotel and nearby tourist spots. Awarded “2008 Best Customer Service” based on guest surveys.
Front desk at Superbowl Hotel
Oct 2010 - Sept 2014
Front desk at Deep Hotel
Mar 2006 - Sept 2010
Bachelor’s degree in Administration and Management
Relevant Coursework: Human Resources, Information Management, Accounting
--- Originally written by Annie Chao ---