How to Write a Great IT Technician Resume (+ Example)

it technician resume sample
Created by CakeResume

As an IT technician, you are the go-to person for system errors or computer issues. You will be responsible for supporting clients so that their computers can function smoothly and efficiently. 

Unlike IT support, an IT technician focuses on directly handling computer maintenance rather than providing technical support for users. In short, you will be the one responsible for providing operational support rather than technical support. 

A carefully crafted IT technician resume will be required before you are qualified to handle any computer operating system. From the resume content to formatting to design, there are many pieces of segments you will need to know for writing an IT technician resume. 

By reviewing and checking through the list of tips below, you will be able to design an IT technician resume for your dream IT tech role.

How to write a professional IT technician resume?

🖋 Step 1: Create an eye-catching resume headline. 

To set up an eye-catching headline for your IT technician resume, start by collecting your strongest selling points, ideally within ten words or less. 

Example Headlines for IT Technician Resumes:

  • Attentive IT Technician with Extensive Knowledge in Various Operating Systems  
  • Certified Cisco IT Technician Proficient in Cloud Computing and Networking Systems
  • Meticulous IT Technician Specializing in Computer System Upgrades and Security

🖋 Step 2: Craft a professional IT technician resume summary statement.

Your IT technician resume summary is an impressive overview of what you have achieved or can accomplish as an IT technician.

Example summaries for IT Technician Resumes:

  • IT technician with 4+ years of experience providing diagnosis, troubleshooting assistance, and resolving complex system errors. Skilled in security, backup, networking, and additional support. 
  • Goal-oriented IT technician experienced in hardware, installation, and network configuring technologies. CompTIA Certified and proficient in Windows and Mac. 
  • Systematic IT technician dedicated to delivering efficient computer performance for users. Experienced in providing on-site and off-site technical support and handling operating system errors. 

🖋 Step 3: Include key IT technician skills in your resume. 

Mention your knowledge and personality traits in the skills section of your IT technician resume with a neat list of bullet points.  

Example Skills for IT Technician Resumes:

Hard Skills:

  • Network Management 
  • Firewalls
  • System Builds
  • Network Administration 
  • System Analysis

Soft Skills:

  • Critical Thinking
  • Problem Solving
  • Thorough
  • Communication 
  • Adaptable 

🖋 Step 4: Tailor your IT technician resume to a specific IT technician role. 

With the help of the IT technician job description, resume writing will be easier than ever. Ensure that you include the skills and experiences that are required for the IT tech position. 

🖋 Step 5: Proofread your IT technician resume. 

One mistake in your IT technician resume is like a software error. Avoid any typos or mistakes by cautiously checking through your IT tech resume.

What is the best format for an IT technician resume?

There are three resume formats you can choose to use for your IT technician resume. Just like changing a computer system configuration, there is an ideal way to arrange your IT technician resume based on your experience level. 

1. Chronological resume format

  • Organizes work experience in reverse chronological order
  • Most suitable for an experienced IT tech

2. Functional resume format

  • Focuses on skills and knowledge rather than work history
  • Most suitable for entry-level IT tech job seekers and those who are switching careers

3. Combinational resume format

  • Highlights both work history and skills
  • Most suitable for people with extensive experience and broad skills

How to create an IT technician resume template?

While a resume template is not essential, a good IT technician resume template can save you plenty of time and help make sure that your resume is ATS-friendly. The two ways you can build a creative template for your IT technician resume include:  

➡️ Microsoft Office

A universal platform that provides you with basic resume templates where you can make adjustments, such as font changes or text edits, to create the perfect IT technician resume template for the IT role. 

➡️ Online Resume Builder

Various platforms, such as CakeResume, allow you to create highly customized resume templates: personalized designs, unique arrangements, etc. for an personalized IT technician resume template.

Ready to build your IT technician resume? Use CakeResume to quickly and easily build a stunning resume for an IT technician job now for free!

Top 10 IT technician resume dos and don'ts

✅ Dos

  • Tailor your IT tech resume and include only relevant information.
    
    
    A spot-on IT technician resume is customized to the role to show the employer that you can fully manage the tasks as the IT tech.
  • Add quantifiable & measurable achievements to your IT tech resume.

    Examples with numbers in the work experience section or the skill section of your IT technician resume provide further detail of what you have achieved. 

    For instance, you can provide the number of client requests you have managed within each week or the yearly costs saved due to a small error spotted early on within the process. 
  • Optimize your IT technician resume for ATS.
    
    You can ensure that your IT technician resume is ATS-friendly by incorporating keywords listed directly in the IT technician job description. 

Example keywords for an IT technician resume: 

  • Windows Server
  • Active Directory 
  • Network Security 
  • Hardware Performance 
  • TCP/IP
  • Use the most suitable IT tech resume format.
    
    Choosing the proper resume format, a chronological one, a functional one, or a combinational one, for your IT technician resume can help you effectively display your accomplishments to the employer.
  • Use active verbs in your IT technician resume. 
    
    Whether you include active verbs in the profile  summary of  your IT technician resume or in some examples in your IT technician resume, it will help provide a stronger impression of what you have worked on in the past on the employer. 

Active verbs for an IT technician resume:

  • Diagnosed
  • Repaired 
  • Configured  
  • Performed
  • Installed 

❌ Don’ts

  • Mix up an IT technician resume with an IT technician CV.
    
    Although both an IT technician resume and an IT technician CV provide a outline of your experiences for an IT technician position, a resume is geared to be specifically tailored to the job description and a CV is a detailed account of for your experience and background. 
  • Write an old-style IT technician resume objective statement. 
    
    Let your accomplishments and skills be the center of your IT technician resume summary. While you can also write a resume objective, employers will prefer seeing what you have to offer rather than your career plans.
  • Disclose confidential information about previous employers.
    
    
    As an IT technician, you will have access to a great amount of private information throughout electronic data interchange or other communication. 

💡 Tip: Make sure to show that you are a dependable potential employee by not disclosing sensitive information about your former employers. 

  • Include unnecessary personal details that might lead to discrimination.
    
    
    You never know who will be reviewing your IT technician resume throughout the hiring process.
    
    Avoid being discriminated against by leaving out sensitive personal information, such as your gender, age, religion, or sexual orientation. 
  • Save your IT technician resume as a doc file. 
    

    With so many technical terms and accomplishments you will be including for your IT technician resume, you will want to make sure that layout and the design of your resume retain when the hiring manager opens your resume on a different device.
    
    You can do so by simply saving it as a PDF file.

IT technician resume sample

Jim Miles

Attentive IT Technician with Extensive Knowledge in Various Operating Systems

802 Eaton Ave. Troy, NY 12180
(222)-802-2088
[email protected]
linkedin.com/in/jimmiles

Summary

IT technician with 4+ years of experience providing diagnosis, troubleshooting assistance, and resolving complex system errors. Skilled in security, backup, networking, and additional support.

Work Experience

IT Technician
TexConn Corp. 
Apr 2019 - Present

  • Perform diagnosis and provide maintenance for both Mac and Windows computer systems, such as hardware performance, network connections, and software updates. 
  • Assisted with malfunctions by troubleshooting quickly and accurately for 50+ clients weekly, resulting in an average client satisfaction rate of 98%. 
  • Improved performance by 15% after configuring a new systems upgrade, from OS 4.0 to 4.5, for better network connection. 

IT Technician Assistant 
Networkz
Feb 2017 - Mar 2019

  • Installed and updated data storage for up-to-date hardware and software data. 
  • Assisted with troubleshooting for hardware servers and supported IT technicians to resolve clients’ requests within a reasonable amount of time. 
  • Replaced damaged hardware for 100+ clients.

Skills

Hard Skills:

  • Active Directory 
  • Vendor Management 
  • Backup & Recovery 
  • System Analysis 
  • System Builds
  • Firewalls 
  • Hardware Configuration 
  • Network Management 
  • Network Administration 
  • Network Security

Soft Skills:

  • Critical Thinking
  • Problem Solving
  • Methodical 
  • Communication
  • Adaptable 
  • Organized 
  • Integrity  
  • Multitasking 
  • Collaborative

Certifications

  • CompTIA A+ Certified 
  • Microsoft Certified IT Professional 
  • Cisco Certified Network Associate

Education

B.S. in Information Technology & Web Science
Rensselaer Polytechnic Institute
2013 - 2017

--- Originally written by Jessica Sun ---

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