Retail managers are responsible for overseeing the daily operations and procedures of retail outlets. They should be adept at managing budgets, stock, staff, customer relationships, and sales to develop business and improve the overall performance of a store.
To apply for a retail manager, you need a skill-packed and tailored retail manager resume to convince recruiters to take a chance on you. Please note that managers, supervisors, and directors are greatly different in the level of management. Typically, retail directors oversee managers, retail managers oversee supervisors, and retail supervisors oversee and lead individual employees. Therefore, you should design different resumes and cover letters for different positions.
Read on the in-depth retail manager resume and cover letter guidelines below to boost the chances of landing your dream job!
Follow the 6 steps below to write an impressive retail manager resume!
The major differences between a retail manager Curriculum Vitae (CV) and resume are their length and content.
📚 Further reading: What are different types of resume formats?
Despite the great efforts and time it takes, a targeted retail manager resume format undoubtedly increases your chances of landing your dream job compared to a generic resume.
Opportunities come to those who are prepared. Researching and looking up professional retail manager resume samples online enables you to design and write a more compelling resume.
🔍 Facts: CakeResume and Linkedin are 2 popular websites to search for retail manager resume templates and examples. You could find job openings on these websites as well.
Recruiters receive lots of applications every day, and they review a resume in less than 15 seconds on average. Hence, it’s vital to tailor your retail manager resume to appeal to recruiters.
Remember to research and analyze the company and job description of the job you’re applying for, then highlight your skills and experience that are relevant to the job requirements.
A retail manager cover letter is a letter presented to recruiters when they receive your application. There's no second chance to make a first impression with a cover letter, so don’t write it casually.
When writing the retail manager cover letter, you could elaborate on your skills and work experience that are relevant to the opening job, and show your understanding of the company and position to stand out from competitors.
To avoid making a bad impression on recruiters with embarrassing errors, it’s significant to proofread your retail manager resume and cover letter before submitting them.
Proofreading your retail manager resume and cover letter backward helps you read them with fresh eyes. Watch out for spelling errors, grammatical errors, typos, and overused words firstly, then check the resume format and layout afterward. It’s highly recommended to ask colleagues or friends to review your resume and spot errors that you would have missed.
📌 Remember to submit your retail manager resume or CV in PDF format instead of Microsoft Word to preserve the formatting.
A well-designed retail manager resume includes 7 sections to help your stand out from the crowd.
A resume profile refers to your personal information including full name, email address, and phone number. You can add optional details like links to your website and social media sites if they speak to your strengths.
It’s a line summarizing your entire retail manager resume. Place it at the top of your resume, right under your full name and personal information. Use specific keywords (e.g. work experience, skills, and personal traits, etc.) to showcase your strengths.
It refers to 2 to 3 sentences outlining your most competitive achievements, awards, or projects. Remember to highlight your achievements in quantifiable data and avoid ambiguous statements like “Hardworking professional with extensive experience in retail management”.
Retail Manager Resume Summary Examples:
Resume objective for retail managers mainly shows your career goal. Remember to make it concise, specific, attainable, and reflect the opening position.
Retail Manager Resume Objective Examples:
In this section, list down your hard and soft skills in a bullet list to prove why you’re the best fit for the job you’re applying for.
It’s an important section to showcase your competitive advantages. Remember to list down company names, positions, job duties, a brief description of achievements, job location, start date, and end date of each employment period.
ABCD Company｜Senior Retail Department Manager
May 2011 - Aug. 2012
- Led and assigned tasks to 50+ employees, raising employee retention rate by 25% by the implementation of a new employee reward system.
EFGH Company｜Retail Manager
New york City, NY
Feb. 2022 - Jan. 2028
- Reviewed store P&L and reduced costs by 30% by redesigning advertising plans and inventory management strategies.
In this section, you should write down your college degree, majors, minors (optional), GPA, year of graduation, the school you have attended, and the awards you have earned.
Florida State University | Tailahassee, FL
College of Business: Retail Management
May 2016 - Sep. 2020
Related Courses: Retail Management, Business Administration
💡 Tips: If your degree is unfinished, you could write the number of credits you have earned towards the program in your retail manager resume.
You could add additional information like awards, references, hobbies, or interests. Note that hobbies and interests should be related to the position you’re applying for, and don’t write additional information if your retail manager resume will extend beyond one page.
Read on 6 retail manager resume tips to get the knack of writing an impressive resume!
Tip 1: Customize the resume for the job.
In general, recruiters spend less than 15 seconds reading a resume on average. Therefore, please customize your retail manager resume and don’t write irrelevant experience or achievements that are not attractive to recruiters.
📍 Remember to research the company and position you’re applying for, and list down your most-relevant experiences to enhance the visibility of your retail manager resume.
Tip 2: Use Keywords in your retail manager resume.
Read through the job description and find out important keywords regarding professional skills, traits, and job duties. Use these words in your retail manager resume to make it easier to be spotted.
You could type in “retail manager job description resume” or “retail manager responsibilities resume” in Google Search to get more inspiration.
Tip 3: Quantify results in your retail manager resume.
Numbers speak louder than words. Use numbers like percentages or statistics to quantify your achievements in the retail manager resume to make them more convincing.
➡️ For instance, instead of saying “Led a team and raised annual sales”, you could write “Led a team of 7 members and raised annual sales by 20%.”
Tip 4: Choose an ATS-friendly resume format/layout.
Applicant Tracking System (ATS) is a system supporting HR teams to filter out least-qualified candidates. This system scans, analyzes, and parses every resume they receive for job openings. Therefore, you should make your retail manager resume more ATS-friendly to boost your chances of getting the job.
❌ Don’t insert graphics and charts since they are unreadable for the system. Besides, insert important keywords from the job description in your resume to make it more compatible with the system.
Tip 5: Adopt resume action words (verbs).
Be selective in the words you choose and avoid generic words like “did,” “handled,” and “finished” in your retail manager resume.
✅ Action words like “oversaw,” “coordinated” and “forecasted” are lively and powerful words that can strongly demonstrate your achievements and actions.
Tip 6: Show experience as a skilled leader.
As a retail manager, your duties include supervising and leading employees to bring the best to the company. Hence, you should write down management-related experience, achievements, and skills in your retail manager resume.
Below are 5 important parts to write in a retail manager cover letter and make a good impression on recruiters.
Part 1: Contact details
In this part, you should write down personal information including full name, mobile number, and email address. You can also add links to your websites like Facebook fan page and CakeResume in the retail manager cover letter.
Part 2: Introduction
Greet the recruiter with the right name and tell him/her the job position you’re applying for. If you can’t find the recruiter’s name, you could write “Dear Hiring Manager” or “To Whom It May Concern” in the retail manager cover letter.
Part 3: Motivation (Intention to apply)
This part explains your motivation to apply for the job. You could bring out your understanding of the company and opening position to impress the recruiters.
Part 4: Qualification
Here comes the focus of your retail manager cover letter! List down your experiences related to the job requirements, and don’t forget to quantify your achievements to make them more convincing.
Part 5: Closing
Finally, you’re writing the final part of your retail manager cover letter!
Remember to thank the hiring manager for reading your cover letter and mention if there’s a resume or portfolio attached. Don’t forget to sign your full name in the last part of the letter.
A detail-oriented retail manager with 4.5 years of experience in retail and customer relationship management.
New York City, NY, 00926
Designed customer management strategy and improved customer satisfaction by 20% in 8 months. Aim to join ABC Company to exceed customer satisfaction levels and sales goals.
ABCD Inc. | Retail Manager, New York City, NY
Jan. 2020 - Feb. 2025
EFGH Inc. | Retail Manager, Taipei City, TW
Apr. 2011 - Nov. 2019
Texas ABCD University- Central Texas, Killeen, TX
BSc: Retail Management
Courses: Business Development, Retail Management
May 2015 - Sep. 2019
--- Originally written by Naomi Lin ---