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Expert knowledge in advanced infrastructure and networking. Experience with multiple vendors in various environments.
Senior Infrastructure Engineer
. Design, install, and manage Checkpoint firewall infrastructure across 3 data center sites
. Design and implement inter data center BGP network with Dell OS10 switches with Centurylink 10g
. Design and Implement large scale SDWAN deployment to replace legacy MPLS architecture
. Design and implement VMware distributed switching and network segmentation for multiple data centers
. Design, install and support company wide ShoreTel/Mitel VoIP PBX with multi-vendor SIP trunking
. Manage and support Dell force 10, Dell OS10, Cisco Nexus, MDS and 37XX series switches for multiple
VMware 6.7 data centers
. Install, support, and manage Cisco Meraki security appliances, switches, and access points at 75+ branches
and job sites.
. Support and manage Windows 2008 R2 and 2012 R2 servers running in VMware 6.0 Environment.
. Implement and support ESXi servers, iPMI, 10Gb iSCSI, Quantastor SAN, EMC San, vCenter appliance
. Install and support Palo Alto security appliances, Juniper SSG firewalls, Cisco Catalyst Switches, Meraki
wireless and switches, Juniper Pulse SSL VPN, Zenoss SNMP, Graylog Syslog.
. Managed MPLS network and configured backup VPN connections at each site.
. Support enterprise google email and apps environment.
. Support and manage Windows 2003, 2008, 2008 R2, and 2012 servers, VMware ESXi VSphere, Veeam Virtual
Backup, Exchange, Barracuda web filters, spam filters, and Backup servers.
. Provide end user support in Windows XP and Windows 7 professional in domain environments.
. Install and support Cisco ASA Security Appliances, Wireless AP's and VPN's.
Implement SAN and ISCSI in VMware Vsphere ESXI 5.1 environment.
. Provide systems and network support for Market Smart and clients.
. Configure security and management solutions for client and server systems.
. Develop methods of ensuring customer satisfaction.
. Provided maintenance and troubleshooting on all types of rental equipment.
. Assisted customers daily with problems, concerns, and questions regarding their rental transactions.
. Developed customer service strategies to increase repeat customer sales.
. Utilized extensive customer training techniques to ensure customer satisfaction.
. Assisted customers with transactions, inquiries regarding locations, prices, and availability of products.
. Handled customer issues/complaints with careful communication and active listening to accomplish positive outcomes.
. Provided inventory management and organization of Wine & Spirits department.