Richa Gangwani

Senior Solution Delivery Lead in Cyber Risk Services - Risk Advisory function with over 6.5 years of experience in technical design and implementation, specializing in the field of Identity Access Management and Privilege Identity Management. 

Experience in analysis and deployment of solutions for the diverse infrastructure of an organization. Assisted multiple clients on product evaluation, solution designing and implementation of Identity and access management solutions across the globe. 

Experience of delivering solutions to clients from different industries, like BFSI, Telecommunication, Technology service providers, Health care and Automotive. 

   Singapore     +65 85423234   [email protected]

Work Experience

Security Consultant with 6.5 years’ experience in building and supporting security infrastructure.

  • Hands-on experience of Installation, Administration & Troubleshooting of NetIQ  Identity and Access Management application.

  • Good hands-on experience on Testing, Installation, Administration & Troubleshooting of Privilege Identity management tools like ARCOS/ARCON PAM, CyberArk, Thycotic Secret Server and Hitachi PAM

  • Strong troubleshooting, problem solving, analytical & design skills.

  • Monitoring system performance, monitoring logs & processes.

  • Basic knowledge about Vulnerability Assessment, SIEM and Data leakage prevention tools.

  • Direct interaction with vendors and partners for new tools and software acquisition for internal organizations functioning as well as for clients.

  • Experience in handling various information security projects scaling from an organization of employee strength of 100 to an organization with employee strength of over 100000 spread across multiple geographic locations.

Senior Solution Delivery Lead  •  Deloitte US India (USI)

June 2021 - January 2022

  • Implemented Thyotic secret server solution for one of the largest healthcare of US.
  • Secure privilege access on windows workstation, windows servers, databases and network devices.
  • Setup Thycotic account lifecycle manager to secure service accounts.
  • Implement automated password rotation on privilege accounts
  • Establish break-glass procedures for devices
  • Secured and remediated critical and high-risk assets
  • Led India operations team of more than 6 people.

Senior Security Consultant  •  Infosys Ltd.

Dec 2020 - June 2021

  • Integrated Cyberark with ticketing tool (Service Now) for major manufacturing client with user base of more than 100000.
  • Streamlined and managed CyberArk L2 and L1 operations by leading a team of more than 15 members and handling executive reporting.
  • Troubleshooting of priority incidents and providing the RCA of the issues.
  • Solution design of IAM implementation for one of the leading manufacturing client of US.
  • Performed enhancements and upgrades for IAM solution 

Assistant Manager  •  Deloitte Touche Tohmatsu India LLP

June 2018 - Nov 2020

  • Designing and deployment of NetIQ IAM solution (e-directory, identity manager, access manager, SSPR and user application) for one of the leading consumer banking companies of India.
  • Development and deployment of connectors for integration of more than 50 applications with NetIQ IAM solution.
  • Created workflows for end to end employee lifecycle management.
  • Developed request/ revoke forms and procedure for in-scope applications using the NetIQ PRD module (ECMS scripting).
  • Configured policies for bulk loading identity data from HR solution. 
  • Integrated approximately 45 applications for user provisioning and SSO. 
  • Created post-implementation support module. Led operations team of approx 7 people provided knowledge transfer and training for the team.
  • Delivered implementation of PIM solution for one of the leading banks of India. Project involved deployment of solution in high availability and disaster recovery mode and integration of various target systems such as Windows, Unix, Databases and network devices along with automated password rotation and break-glass procedures in place.

Systems Engineer  •  Tata Consultancy Services (TCS) Limited

Mar 2015 - May 2018

  • Implemented PIM and ATP solutions for government sector clients.
  • Responsible for troubleshooting and providing RCA for any critical technical issues  
  • Performed upgrades and BCP for various security solutions.
  • Perform vulnerability assessment using tools like Nessus and Nexpose.
  • Integration of PIM with SIEM solution along with monitoring and reporting.


2010 - 2014

Rajiv Gandhi Proudyogiki Vishwavidyalaya, India

B.E Electronics & Telecommunication - 84%


  • Identity and Access Management
  • SSO
  • Privileges access management
  • Information Security
  • Linux System Administration


  • IAM: NetIQ Identity Manager, NetIQ Access Manager
  • PAM: Thycotic Secret Server, ARCON, Hitachi PAM, Cyberark (level 1), Beyond Trust (beginner) 
  • ALM: Thycotic ALM
  • Scripting: JAVA Scripts, Powershell


  • English — Professional
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