Richard Gonzales

Pangasinan, Philippines  | +639562859310 | [email protected]

SUMMARY

I possess a proven track record of designing and implementing strategic teamwork solutions that foster communication and collaboration. My skills in introducing and facilitating the adoption of Scrum principles and removing obstacles have resulted in successful self-organization. As a decisive and results-oriented leader, I excel at building relationships to establish team focus and flexibility. I possess exceptional communication skills and am an innovative problem solver with strong strategic and organizational abilities. 

    

EXPERIENCES


Project Manager / Scrum Master  •  Yondu Inc.

Taguig City -  October 2022 - Present

  • Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Coordinate recruitment or selection of project personnel.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Monitor the performance of project team members, providing and documenting performance feedback.
  • Confer with project personnel to identify and resolve problems.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
  • Monitor or track project milestones and deliverables.
  • Schedule and facilitate meetings related to information technology projects.

Project Manager / Scrum Master  •  Stratpoint Global Outsourcing Inc.

Mandaluyong City -  March 2022 - August 2022

  • Helped team members, stakeholders, and customers understand the agile values, principles, and practices.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings
  • Empowered teams to self-organize and grow cross-functionality
  • Worked closely with product owners in backlog management and continuous delivery of features
  • Educated and reinforced scrum framework and an agile methodology for team members and key stakeholders.
  • Modeled core Agile principles of collaboration, prioritization, team accountability, and visibility, ensuring the consistent application of a scrum framework across the team.
  • Protect development teams from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.

Project Manager / Scrum Master  •  Papa Securities Corporation / Realtair Inc.

Makati City -  Sept 2018 - January 2022

  • Ensured 100% of goals, scope, product domain, etc. were fully understood by every member of the Scrum Team 
  • Monitor or track project milestones and deliverables.
  • Confer with project personnel to identify and resolve problems.
  • Develop and manage the work breakdown structure (WBS) of information technology projects.
  • Submit project deliverables, ensuring adherence to quality standards.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Evaluated and analyzed team risks, issues/problems, and activity progress.
  • Collaborated with problem resolution and risk mitigation as needed
  • Set clear expectations, managed team performance, and built high morale among team members across 2+ teams.
  • Planned and coordinated 100% of aspects of a given technical project from initiation through delivery.

Software Engineer  •  Realtair Inc.

Makati City - July 2020 - January 2022

  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Communicated with other products to address bottlenecks.
  • Worked with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Served as subject matter expert on templates and product workflow for both clients and internal team members.
  • Identified and documented project changes by proactively overseeing scope concerns.
  • Provided extensive guidance on Agile scrum processes and methodologies for highly effective teams with goals of improving quality and productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Closely collaborated with project members to identify and quickly address problems.

Web Developer  •  Papa Securities Corporation

Makati City - September 2018 - March 2020

  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Managed development milestones from initial steps through final delivery.
  • Adjusted design parameters to boost performance and incorporate new features.
  • Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Collected, defined, and translated user requirements into project designs and implementation plans.
  • Trained and supervised 9 team members for ongoing online trading projects.
  • Planned and engineered RESTful web services to be used by our third-party partner.
  • Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance.

.NET Developer  •  SD Solutions IT Outsourcing Inc.

Pasig City - February 2018 - September 2018

  • Developed CNG Cashiering System for 24/7 Transport Group
  • Supported the existing development of the Inventory System and Time Attendance Monitoring System.
  • Troubleshoot and resolve performance issues with databases and software.
  • Resolved hardware and software compatibility and interface design issues.
  • Researched and integrated design strategies, product specifications, development schedules, and user expectations into product capabilities.
  • Performed vulnerability patching and investigated and mitigated system weaknesses.
  • Coordinated deployments of new software, feature updates, and fixes.
  • Designed, developed, modified, and debugged programs.
  • Worked closely with clients to establish specifications and system designs.

Administrative Aide I  •  Local Government Unit of Villasis

Villasis, Pangasinan - November 2016 - September 2017

  • Developed an Integrated Human Resource System
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Executed record filing system to improve document organization and management.
  • Configured hardware, devices, and software to set up workstations for employees.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

Freelance Graphic Designer and Animator  •  Pangasinan State University

Urdaneta City, Pangasinan - May 2016 - July 2016

  • Developed Module for Grades Schools.
  • Designed website layouts, templates, and unique branded looks.
  • Created designs and collaborated with the technical team to complete projects.
  • Met with customers to present mockups and collect information for adjustments.
  • Completed final touches for projects such as image sizes and font selection.

EDUCATION

Pangasinan State University •  2016

Information and Communications Technology (BSICT)


  • Received Provincial Scholarship
  • Received CHED Scholarship
  • Led different projects
  • Member of the Society of Young Programmers and Enthusiasts
  • Nominated as Best Campus Research

CERTIFICATIONS


ACCOMPLISHMENTS


  • Supervised team of 10 software engineers.
  • Key contributors to the design and implementation of new features for SIGN.
  • Achieved stable velocity by introducing Trello for our Definition of Ready.
  • Automated Jira Board for faster ticket transition.
  • Implemented Planning Poker
  • Minimized team workloads by the use of relative estimations.

SKILLS


  • Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and leading agile projects. 
  • Coached teams on Agile values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts. 
  • Servant leader and liaison to upper management.
  • Building knowledge and skills to facilitate the agile transformation.
  • Source and Version Control: Git, Tortoise, TFS
  • Programming Languages: C#, .Net, Python
  • Databases: MSSQL, MySQL
  • JS Frameworks: React
  • Amazon Web Services
  • Restful API Design and Development

LANGUAGES


  • English — Native or Bilingual
  • Filipino — Native or Bilingual
  • French — Advance
  • Spanish — Intermediate
  • Chinese — Intermediate