Richard Gonzales, PSMI™, CLSSWB™, CLSSYB™ 

EXPERIENCES

Project Manager / Scrum Master  •  Yondu Inc.

Taguig City -  October 2022 - Present

• Facilitated Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Maintained project schedules by managing timelines and making proactive adjustments.
• Coordinate recruitment or selection of project personnel.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Monitor the performance of project team members, providing and documenting performance feedback.
• Confer with project personnel to identify and resolve problems.
• Negotiate with project stakeholders or suppliers to obtain resources or materials.
• Monitor or track project milestones and deliverables.
• Schedule and facilitate meetings related to information technology projects.

Project Manager / Scrum Master  •  Stratpoint Global Outsourcing Inc.

Mandaluyong City -  March 2022 - August 2022

• Helped team members, stakeholders, and customers understand the agile values, principles, and practices.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings
• Empowered teams to self-organize and grow cross-functionality
• Worked closely with product owners in backlog management and continuous delivery of features
• Educated and reinforced scrum framework and an agile methodology for team members and key stakeholders.
• Modeled core Agile principles of collaboration, prioritization, team accountability, and visibility, ensuring the consistent application of a scrum framework across the team.
• Protect development teams from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.

Project Manager / Scrum Master  •  Papa Securities Corporation / Realtair Inc.

Makati City -  Sept 2018 - January 2022

• Ensured 100% of goals, scope, product domain, etc. were fully understood by every member of the Scrum Team 
• Monitor or track project milestones and deliverables.
• Confer with project personnel to identify and resolve problems.
• Develop and manage the work breakdown structure (WBS) of information technology projects.
• Submit project deliverables, ensuring adherence to quality standards.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Evaluated and analyzed team risks, issues/problems, and activity progress.
• Collaborated with problem resolution and risk mitigation as needed
• Set clear expectations, managed team performance, and built high morale among team members across 2+ teams.
• Planned and coordinated 100% of aspects of a given technical project from initiation through delivery.

Software Engineer  •  Realtair Inc.

Makati City - July 2020 - January 2022

• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Communicated with other products to address bottlenecks.
• Worked with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Served as subject matter expert on templates and product workflow for both clients and internal team members.
• Identified and documented project changes by proactively overseeing scope concerns.
• Provided extensive guidance on Agile scrum processes and methodologies for highly effective teams with goals of improving quality and productivity.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Closely collaborated with project members to identify and quickly address problems.

Web Developer  •  Papa Securities Corporation

Makati City - September 2018 - March 2020

• Coded websites using HTML, CSS, JavaScript, and jQuery languages.
• Managed development milestones from initial steps through final delivery.
• Adjusted design parameters to boost performance and incorporate new features.
• Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
• Collected, defined, and translated user requirements into project designs and implementation plans.
• Trained and supervised 9 team members for ongoing online trading projects.
• Planned and engineered RESTful web services to be used by our third-party partner.
• Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance.

.NET Developer  •  SD Solutions IT Outsourcing Inc.

Pasig City - February 2018 - September 2018

• Developed CNG Cashiering System for 24/7 Transport Group
• Supported the existing development of the Inventory System and Time Attendance Monitoring System.
• Troubleshoot and resolve performance issues with databases and software.
• Resolved hardware and software compatibility and interface design issues.
• Researched and integrated design strategies, product specifications, development schedules, and user expectations into product capabilities.
• Performed vulnerability patching and investigated and mitigated system weaknesses.
• Coordinated deployments of new software, feature updates, and fixes.
• Designed, developed, modified, and debugged programs.
• Worked closely with clients to establish specifications and system designs.

Administrative Aide I  •  Local Government Unit of Villasis

Villasis, Pangasinan - November 2016 - September 2017

• Developed an Integrated Human Resource System
• Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
• Executed record filing system to improve document organization and management.
• Configured hardware, devices, and software to set up workstations for employees.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.

Freelance Graphic Designer and Animator  •  Pangasinan State University

Urdaneta City, Pangasinan - May 2016 - July 2016

• Developed Module for Grades Schools.
• Designed website layouts, templates, and unique branded looks.
• Created designs and collaborated with the technical team to complete projects.
• Met with customers to present mockups and collect information for adjustments.
• Completed final touches for projects such as image sizes and font selection.