Richard Gonzales, PSMI™, CLSSWB™, CLSSYB™ 

Pangasinan, Philippines  | +639562859310 | [email protected]

SUMMARY

I have a history of creating effective teamwork solutions encouraging open communication and collaboration. My expertise in implementing Scrum principles and overcoming obstacles has led to successful self-management. As a confident and outcome-driven leader, I prioritize building strong relationships to ensure team cohesion and adaptability. I have excellent communication skills and am adept at creative problem-solving, with a keen sense of strategy and organization.  

    

EXPERIENCES


Project Manager / Scrum Master  •  Yondu Inc.

Taguig City -  October 2022 - Present

  • Facilitate Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Maintain project schedules by managing timelines and making proactive adjustments.
  • Coordinate recruitment or selection of project personnel.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Monitor the performance of project team members, providing and documenting performance feedback.
  • Confer with project personnel to identify and resolve problems.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
  • Monitor or track project milestones and deliverables.
  • Schedule and facilitate meetings related to information technology projects.

Project Manager / Scrum Master  •  Stratpoint Global Outsourcing Inc.

Mandaluyong City -  March 2022 - August 2022

  • Helped team members, stakeholders, and customers understand the agile values, principles, and practices.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings
  • Empowered teams to self-organize and grow cross-functionality
  • Worked closely with product owners in backlog management and continuous delivery of features
  • Educated and reinforced scrum framework and an agile methodology for team members and key stakeholders.
  • Model core Agile principles of collaboration, prioritization, team accountability, and visibility, ensuring the consistent application of a scrum framework across the team.
  • Protect development teams from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.



Scrum Master / Software Engineer  •  Realtair Inc.

Makati City - July 2020 - January 2022

  • Scrum Master - July 2020 - January 2022

    • Provide extensive guidance on Agile scrum processes and methodologies for highly effective teams with goals of improving quality and productivity.
    • Set clear expectations, managed team performance, and built high morale among team members across 2+ teams.
    • Submit project deliverables, ensuring adherence to quality standards.
    • Develop and manage information technology projects' work breakdown structure (WBS).
    • Monitor or track project milestones and deliverables.
    • Ensured 100% of goals, scope, product domain, etc. were fully understood by every member of the Scrum Team 
  • Software Engineer - July 2020 - January 2022

    • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
    • Communicate with other products to address bottlenecks.
    • Work with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
    • Serve as subject matter expert on templates and product workflow for both clients and internal team members.
    • Identified and documented project changes by proactively overseeing scope concerns.
    • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
    • Closely collaborated with project members to identify and quickly address problems.

Project Manager / Web Developer  •  Papa Securities Corporation

Makati City - September 2018 - March 2020

  • Project Manager - January 2019 - March 2020

    • Confer with project personnel to identify and resolve problems.
    • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
    • Evaluate and analyze team risks, issues/problems, and activity progress.
    • Collaborate with problem resolution and risk mitigation as needed.
    • Plan and coordinated 100% of aspects of a given technical project from initiation through delivery.
  • Web Developer September 2018 - March 2020

    • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
    • Manage development milestones from initial steps through final delivery.
    • Adjust design parameters to boost performance and incorporate new features.
    • Discuss project progress with customers, collected feedback on different stages, and directly addressed concerns.
    • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
    • Collected, defined, and translated user requirements into project designs and implementation plans.
    • Train and supervise 9 team members for ongoing online trading projects.
    • Planned and engineered RESTful web services to be used by our third-party partner.
    • Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance.

.NET Developer  •  SD Solutions IT Outsourcing Inc.

Pasig City - February 2018 - September 2018

  • Developed CNG Cashiering System for 24/7 Transport Group
  • Supported the existing development of the Inventory System and Time Attendance Monitoring System.
  • Troubleshoot and resolve performance issues with databases and software.
  • Resolve hardware and software compatibility and interface design issues.
  • Research and integrate design strategies, product specifications, development schedules, and user expectations into product capabilities.
  • Performed vulnerability patching and investigated and mitigated system weaknesses.
  • Coordinated deployments of new software, feature updates, and fixes.
  • Designed, developed, modified, and debugged programs.
  • Worked closely with clients to establish specifications and system designs.

Administrative Aide I  •  Local Government Unit of Villasis

Villasis, Pangasinan - November 2016 - September 2017

  • Developed an Integrated Human Resource System
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Execute record filing system to improve document organization and management.
  • Configure hardware, devices, and software to set up workstations for employees.
  • Explain technical information in clear terms to non-technical individuals to promote better understanding.

Freelance Graphic Designer and Animator  •  Pangasinan State University

Urdaneta City, Pangasinan - May 2016 - July 2016

  • Developed Module for Grades Schools.
  • Design website layouts, templates, and unique branded looks.
  • Created designs and collaborated with the technical team to complete projects.
  • Meet with customers to present mockups and collect information for adjustments.
  • Complete final touches for projects such as image sizes and font selection.

EDUCATION

Pangasinan State University •  2016

Information and Communications Technology (BSICT)


  • Received Provincial Scholarship
  • Received CHED Scholarship
  • Led different projects
  • Member of the Society of Young Programmers and Enthusiasts
  • Nominated as Best Campus Research

CERTIFICATIONS


ACCOMPLISHMENTS


  • Nominated as Tech Innovator '23
  • Automated Jira Board for faster ticket transition.
  • Implemented Planning Poker
  • Minimized team workloads by the use of relative estimations.
  • Supervised team of 10 software engineers.
  • Key contributors to the design and implementation of new features for SIGN product.
  • Achieved stable velocity by introducing Trello for our Definition of Ready.

SKILLS


  • Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and leading agile projects. 
  • Coached teams on Agile values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts. 
  • Servant leader and liaison to upper management.
  • Building knowledge and skills to facilitate the agile transformation (Agile Manifesto and Principles)
  • Source and Version Control: Git, Tortoise, TFS
  • Programming Languages: C#, .Net, Python
  • Databases: MSSQL, MySQL
  • JS Frameworks: React
  • Amazon Web Services
  • Restful API Design and Development

LANGUAGES


  • English — Native or Bilingual
  • Filipino — Native or Bilingual
  • French — Intermediate
  • Spanish — Beginner
  • Chinese — Beginner