Richard Lee

我有超過五年的 UI/UX 經驗,透過數據分析和使用者訪談,我已經幫助許多公司提升他們的使用者體驗。

Product Manager
Taipei,TW
richardlee8433@gmail.com

工作經歷

KooData, Product Head, Dec 2019 ~ Jun 2020

Manage Scrum team with 10 engineers and 3 designers as a manager. (Build a new product in 4 months https://koolive.koodata.com/en/) https://kooads.koodata.com/ & https://www.vivido.video/
Manage international product experience roadmap, focusing mainly on localizations with minimal country-specific customizations, and ensure alignment with the overall international product roadmap for three SAAS productions.
Manage product backlog in close collaboration with multiple local market business teams to ensure alignment with local team strategies and initiatives
Execute customer research sessions regularly with actual users or potential users in markets, in-person or remotely, to ensure delivery of the right product to our customers
Manage prioritization of development work to ensure maximum impact, with a good balance between short-term urgency and long-term strategy
Manage a development squad, run ceremonies, and keep the team motivated
Plan product and experimental releases with success criteria, monitor results, reflect and improve by being data driven and customer focused

KKSTREAM, Product Owner, Feb 2019 ~ Nov 2019

Define Japan clients product roadmap. Prioritize product backlog and find the balance among good user experience, company strategy, client’s business goal and technical trends / limitations. https://www.star-ch.jp/
Manage feature spec, definition of done, and schedule. Drive team member to deliver project on time without severe quality concern, by identifying potential risks during execution, and ensuring everyone get necessary resources to achieve project goals.
For better project execution, work closely with scrum teams and operation center, to align objectives of each team.

CATCHPLAY, Product Manager, Jul 2017 ~ Feb 2019

Product Manager for CATCHPLAY APPs(Android, iOS, and STB), which provide the OTT Movie Service for more than 3 million users at Indonesia, Singapore, and Taiwan. www.catchplay.com
Execute growth hacking method with AARRR concept in the product
Acquire user with SEO, social media, and Forum.
Review the install count, CPA, DRR/MRR, DAU/MAU, key steps conversion rate, retention profile, royal user index, K-factor and ARPU/ARPPU
Do ASO - App Store optimization strategy plan including activate time, download count, rating and rank
Drive App Store Optimization to improve download counts, ratings, and store ranking. Respond to user feedbacks in Google Play/Apple App Store and consolidate valuable suggestions into an enhancement plan.
Own feature prioritization & scheduling.
Partner integration include Telkomsel, Indosat, FirstMedia, XL and Xiaomi.
Payment gateway and new payment flow implement.
Collaborate with marketing, legal, backend sector to achieve a world-class production.
Coordinate internal resources and third parties for the agile execution of projects(JIRA, Confluence)

Polstar Technologies Inc., Product Manager, Sep 2015 ~ Jun 2017

Automobile Navigation Software Customize
Navigation Android&iOS APP function specifications develop ,UI planning& testing(Polnav)
Manage the High-Precision Digital Map project for ADAS
Planned and Introduced the first local High-Definition mapping (HD Map) car which included Mobile Mapping System(include IMU/GNSS、DMI、Lidar). From Equipment(RIEGL VMQ-1HA) survey to data collection, data extraction to create HD Map.

學歷

Dublin City University, 科學碩士(MS), Business Management, 2020 ~ 2021

DCU Merit Scholarship

Nation Taiwan Normal University, 學士學位, Geography, 2006 ~ 2010