Highlights
- 5 years of test automation experience with C#/Selenium/Visual Studio/Git ensuring e-commerce web application is efficient and reliable - TestComplete experience as well as Ruby/PERL scripting
- 15 years’ software QA experience in software development life cycle including requirements gathering and clarification, test plan and test case creation, manual testing/troubleshooting - 5 years of Agile (Scrum) exp
- Experience testing a wide range of technologies: web, mobile, data warehouse, client / server, REST, video and networking
- 8 years’ experience as QA Lead as well as training and mentoring team members on new products / features, tools, QA best practices and procedures
Work Experience
Software Development Engineer in Test • ClickFunnels
Updated automated tests written in JavaScript (TestCafe) using VS Code/Github
February 2023 - March 2023
Software Development Engineer in Test • Scentsy
Created C#/Selenium automated functional and integration tests of ASP.NET MVC e-commerce web app using Visual Studio 2017/2022 to guarantee Scentsy consultants have a positive experience on the site. Used Page Object Model (POM) and XPath in Agile/Scrum environment. Utilized Git/Stash for version control. In addition, wrote SQL queries to use product and customer data in automated tests. Code reviewed other SDET’s code and provided feedback on logic, maintainability and readability. Added features in C# to the Workstation web app when time permitted.
March 2018 - February 2023
Senior Software QA Lead & Engineer • Telestream, Inc
QA Lead of 3 Enterprise video encoding products. Consistently enhanced communication between QA, product management and software development teams as well as worked closely with product managers to identify gaps in, clarify and improve product requirements & expectations. Skilled at balancing roles as both a manual tester & QA Lead in a fast-paced development environment. Developed test plans, allocated resources, estimated QA effort/created schedules as well as test case creation. Adept at uncovering elusive bugs and documenting them so they can be consistently reproduced.
September 2010 - November 2017
Senior Software QA Lead & Engineer • NetApp
Developed QA test strategy, QA project plan & timeline (MS Project), detailed functional and system integration test cases for web interface, STOR Report & AutoSupport Data Warehouse which utilized custom ETL. Executed functional, regression, and system integration test cases of web applications and audit report accuracy using complex mathematical calculations, SAP and Cognos queries, identified and logged defects, and verified defect fixes. Managed onsite and remote User Acceptance Test cycles with global Professional Services Engineers
May 2009 - August 2010
Software QA Engineer • NetApp
Created Ruby scripts to automatically verify hundreds of REST URI requests & responses (XML) of Remote Support Diagnostic tool. QA Subject Matter Expert to cross-functional QA team, created & executed all integration testing of RLM card, remote client/web server & SAP CRM, identified & logged defects, and verified defect fixes. Improved and maintained HTTP proxy configuration PERL scripts in Perforce. Created test plans, created/executed end-to-end testing, logged defects and verified fixes for several Asup projects, including the Top Enterprise Accounts report, that reduced department expenses by $50,000/mo.
July 2004 - May 2009
Software QA Technician • NetApp
Executed integration tests between Support Console client (Linux based remote support technology) & web-based front end, identified, logged and tracked defects. Created installation, configuration and troubleshooting Field User Guide
March 2002 - July 2004
A few other positions starting as a Customer Support Representative • NetApp
May 1997 - March 2002
Education
California Polytechnic State University
Environmental Engineering
1993 - 1996
Cuesta College
Environmental Engineering
1990 - 1993