Ross Johnson
An ambitious First-class post-graduate, with excellent written communication skills. Motivated with sold experience in content marketing and social media, with hands on experience in business management, working with brands such as Leon and Starbucks. Known for positivity, and delivering world class customer service. Excellent communication skills from studying abroad, and at working within diverse teams in very fast-paced and high-pressure environments.
Experience
ICE-P Support – Innovation and Enterprise (University of Kent), Jun 2017 - Sep 2017
- Played a leading role in developing campaign messaging themes and creating copy for digital channels, including LinkedIn and blogs.
- Supported brand strategy and content through direct business research and engagement.
- Completed a Google certification in Online Marketing Fundamentals, and attended Google workshops on topics such as ‘Writing for Social Media’ and ‘Understanding Google Analytics’.
Business Management Internship (MIT) – HMSHost UK (Eurotunnel), Aug 2016 – March 2017
- Worked towards an effective understanding of all areas of management functions, from budgets and forecasting, recruitment and selection, to driving sales on a macro level.
- Worked with well-known and established brands such as Leon and Starbucks, as well as own concepts.
- With a specific focus on the brand development of Starbucks, implemented marketing strategies which resulted in a 93% growth in whole bean coffee sales (over a three-month period against previous year).
Coffee Master/Supervisor Starbucks – HMSHost UK (Eurotunnel), Jun 2013 – Current
- Provided routine administration supporting management; auditing, invoicing, purchasing, banking.
- Trained all baristas to a high standard, improving coffee culture and knowledge throughout the store.
- Responsible for launching new promotions, seasonal and otherwise, and ensuring all levels of the
team understand the targets and priorities of that promotion.
Teaching Assistant – The North School, Ashford, Jan 2012- July 2012
- Worked with children working towards GCSE and A levels (ages 11-19), as well as with all ability
groups, including those with Special Needs and on the Autistic Spectrum.
Education
Master of Arts: English and American Literature, 2016-17
- Achieved First-class honours
Bachelor of Arts: English and American Literature and Creative Writing (with a year abroad), 2012-14
- Graduated with First-class honours, top 5% of class
English Literature and Italian, 2014-15
- Ca’ Foscari University of Venice, Venice International University
GCSE's/A Level's, 2005-12
- A level’s: English Literature, B, Film Studies, B, Psychology, C
- Fourteen GCSE’s, A* to C, including English and Maths
