Salin But (卜哲林)

  Information Technologist
  Project & Product Manager
  B2B Marketeer

  Taipei City, Taiwan

 

Salin But in a nutshell
Creative Thinker and Doer who is passionate about

  (New & Relic) Technologies
  Automotive
  Sports (Football, Tennis, Basketball, Athletics, Ice Hockey)

  Multilingual (Deutsch, English, 中文, Français, ភាសាខ្មែរ)
  Holder of Taiwan ARC (via spouse)
  Salin's Portfolio Book

Inspirations
Whitney Wolfe Herd (Bumble Inc) / Alfons (MM @Polestar) / Léa Miggiano (Carvolution) / Sara Blakely (Spanx) / Ryan Reynolds (Part-Time Actor, Business Owner)/ Hildegard Wortmann (Executive Committee Volkswagen Group) and many more

Work Experience

IT Projects Engineer & Sports Coach  •  Freelancer

May 2020 - Present

  On-demand support at the client's side. Always a highlight to be onsite for example @NVIDIA, @CitiBank +more

  On the weekends (Co-) Coaching football and athletics in the northern part of Taiwan.



B2B Senior Marketing Specialist  •  BenQ Corp

August 2018 - January 2020

  A few selected highlights:

  InstaShow (Wireless Presentation System) Content Creation and Distribution across DACH, LATAM, and India, here's an example 'How to Select a Wireless Presentation System' https://cutt.ly/qw0VjTP8

  Collaborated and Created Regional Customer Success Stories (Product: Interactive Flat Panel) and Case Studies to increase awareness, change perception, and implement #Digitization across educational institutions across the DACH Region. Please watch the video example of OSRM School Murten, Switzerland
https://www.youtube.com/watch?v=aZRv3rsJpUI

  Collaborated and Co-created instructional sales-focused videos (Product: InstaShow) for example https://www.youtube.com/watch?v=MPu8CuLEo4k



IT Projects Engineer   •  Zion Tech Group

April 2016 - June 2018

  Upgrade and Migration of Cisco VOIP across multiple #CitiGroup locations in Taiwan



IT Support Engineer  •  Lonza AG

January 2011 - July 2013

  MDM MobileIron (Now Ivanti) - Integration of new MDM into HQ and migration of existing and latest mobile devices
  Creation of User guides (English and German Versions) and co-hosted training sessions. Watch Ivanti's Introduction video.

  Let's modernize VOIP. Together with Infrastructure Migration of telephony systems from PBX to Cisco:
  Integration of Cisco Unified Communications System
  Created guides and hosted training for users
Read on how Cisco did its telephony migration 



Service & Delivery Analyst  •  Aggreko PLC

August 2008 - October 2010

  Implementation of Japanese 5S Methodology into UK-wide offices (in accordance with the ITIL Framework)
Watch a great example by Toyota Forklifts.

   Regular Cross-Department Training and exchange between Global Technology Centre to enhance everyone's skills. A leading example is DT Swiss, let's watch the video.



Technical Support Specialist  •  IBM UK Ltd

March 2006 - August 2008

  Created specific documents to share with the Management and colleagues within the EMEA Team
to have process improvements implemented, for the greater good of our customers.

  Mentored and trained new incoming colleagues plus cross-collaboration with other country teams within the Technical Support Center.

Customer Service Representative  •  IBM UK Ltd

October 2004 - February 2006

  Provided EMEA internal and external clients with informative German, French, Italian, and English information.

  Collected call & case data and created statistical sheets to improve client services.



Business Management Trainee •  IQS AG - The Quality Maker

August 1999 - July 2002

  Coded, Maintained, and Updated IQSoft (QMX Software Solution) in German, French, Italian, and English.

  Prepared documents for IQSoft courses and Co-hosted courses (Chat with clients and prospects)




Education

1999 - 2002

Weiterbildung Zofingen in Zofingen, Switzerland
Graduated with a diploma in Business Management, here's my Fähigkeitszeugnis 

Licenses & Certifications


The Fundamentals of Digital Marketing

Google

NQZ JZY RPP
Issued June 2021 · No Expiration Date

ITIL Foundation V3

ITIL

Issued July 2010 · No Expiration Date

A+

CompTIA

Issued December 2009 · No Expiration Date

Digital Transformation Foundations

LinkedIn Learning

Issued April 2022 · No Expiration Date

Skills

User Experience / CRM / IT


  • Training & Support on various existing and new Tech
  • Active Directory: Accounts and Group Management and more
  • Access Management
  • Mobile Device Management
  • Citrix Virtual Apps & Desktop

Product & Project Mgmt


  • Competitor Analysis 
  • Business Research via Google Trends, Statista, Google Analytics, TechCrunch
  • Project Management via Trello, Jira, and Asana
  • Cisco VoIP: Migration from PBX to VoIP

Languages


  • 中文
  • English
  • Deutsch (Mother Tongue)
  • Français
  • ភាសាខ្មែរ