Satyapal Singh


  Bharatpur, Rajasthan, India

Agile and adaptable staff leader with a stellar work history, a motivational approach and an upbeat nature. Skilled at training employees and leveraging organised approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction.


Mail ID - [email protected]

Contact - 9541210706

Work Experience

   Team leader  •  INSTAKART SERVICES PRIVATE LIMITED (FLIPKART)

     September 2015 - Present    Location - Bharatpur (Raj.)

 Strategically plan and manage logistics, warehouse, transportation and customer
services
 Keep track of quality, quantity, stock levels, delivery times, transport costs and
efficiency
 Arrange warehouse, catalogue goods, plan routes and process shipments
 Resolve any arising problems or complaints
 Supervise, coach and train warehouse workforce
 Meet cost, productivity, accuracy and timeliness targets
 Achieved Consistent 90+% CSAT ( Customer Satisfaction Feedback )
 Handling end to end Operation Tasks.
 Responsible for managing daily logistics operations, implementing and optimizing
vehicle capacity utilisation and supporting quality standards
 Implement processes that tighten costs, reduce risk, and ensure a quality, reliable and
safe transportation
 Handling COD collections
 Organize induction training of all the staff members of the Hub concerned.
 Impart refresher training to the hub staff on current and ongoing process changes


     Service Supervisor   •  E com Express Pvt Ltd 

     September 2014 - September 2015    Location - Kota (Raj.)

   Manage All Dc Works And Service Staff

 


Data Entry Operator  -     Faridabad Gurgaon Minerals (FGM)

        May 2009  - August 2014       Location - Gurgaon ( Haryana)

   Manage all data entries for the logistics sector



HR Executive  -  M/s S. S. & Company 


 June 2006  - April 2009         Location - Chittorgarh (Raj.)


 Assist in monitoring/tracking employee relations issues including resolution and follow-up


        Inform Human Resources management of issues related to employee relations


 Respond to questions, requests, and concerns from employees and management regarding company and  

Human Resources programs, policies and guidelines.


 Disseminate information to employees related to employer-employee relations, employee activities, and

 personnel policies and programs.


  Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, )


  Assist in logistics, administration, and scheduling of annual employee surveys. 

 Answer phone calls and record messages.


 Assist management in hiring, training, scheduling, evaluating, counselings, disciplining, 

and motivating and coaching employees.

 



Education

  BA from Rajasthan University in 2007.


 

  Inter Mediate from Rajasthan Board in 2004.


 

 High School from Rajasthan Board in 2002.






Skills


  • Word
  • Excel
  • PowerPoint
  • E-commerce
  • Event Planning

Languages


  • Hindi — Fluent
  • English — Professional
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