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Definition of Reputation Credits
Viola Kuo
Hsinchu County, Taiwan
Hi, I am Viola. 😊 Never stop learning and experiencing this world.🌏
40 % Event Planning | Project Management
30 % Customer Service
30 % Co-working Community
E-mail: [email protected]
SKILL
Customer Service
- With 4-5 years in CS field
- Communication skill
- Active listening skill
Project Management
- Organized 17 co-working events, 2 Business matchmaking event
- Managed 40+ co-working companies
Video Content Planning
- Video editing with CapCut
- Developing creative strategy, brainstorming, and storyboarding for video projects
EXPERIENCE
08/ 2022 - 11/ 2023
Community Executive JustCo Taiwan / Hsinchu
✈ Organized 17 co-working member events and increased participant engagement by at least 25%.
✈ Organized Business matchmaking event and built networking for Talent acquisition and Startup accelerator successfully.
✈ Managed 40+ co-working companies and maintained a 95% customer satisfaction rate.
11/ 2019 - 10/ 2021
Cabin Crew Cathay Pacific Airways Limited / Hong Kong
✈ Carried out pre-flight checks on the functionality of in-flight systems and galley equipment.
✈ Demonstrated emergency equipment and safety procedures.
✈ Anticipated customer needs.
01/ 2019 - 09/ 2019
Leader of Receptionist Jinyen Cosmetic Surgery Clinic / Hsinchu
✈ Optimized and maintained the general office filing system.
✈ Spearheaded 2 crews to assist with a brand new clinic branch opening.
07/ 2017 - 04/ 2018
Ground Staff China Airlines / Taoyuan
✈ Verified passenger identification and visa.
✈ Ensured there were no prohibited items.
✈ Escort Service for disabled passengers or unaccompanied minors.
EDUCATION
2014 - 2018
Providence University， Taichung， Taiwan
Bachelor's degree in the Department of English Language, Literature, and Linguistics
Certificates
- TOEIC score 910
- Google Digital Garage Certificate
Language
- Native in Mandarin
- Fluent in English
- Basic in Cantonese
Teamwork
- Collaborated with colleges from 10 different countries
- Strong interpersonal skills
Word Excel PowerPoint Outlook Google
Lightroom Facebook Instagram Line CapCut
PROJECTS _ For more projects please check : https://www.cakeresume.com/me/54mp3vm03u83/portfolios
Happy Children's Day
✈ Organized a donation drive for underused #toys and delivered them to the Taiwan Toy Library Association.
✈ To assist more children and the elders in nursing homes.
Halloween Basketball MVP
✈ Held a #basketball competition with prizes.
✈ Designed Alien Blood (fruit juice in blood bags) to amp up Halloween.
Taiwan & Türkiye Smart Health Business Matchmaking
✈Assisted 5 Taiwan & Türkiye SMEs / Startups with the success of cooperation.
Viola Kuo
Hsinchu County, Taiwan
Hi, I am Viola. 😊 Never stop learning and experiencing this world.🌏
40 % Event Planning | Project Management
30 % Customer Service
30 % Co-working Community
E-mail: [email protected]
SKILL
Customer Service
- With 4-5 years in CS field
- Communication skill
- Active listening skill
Project Management
- Organized 17 co-working events, 2 Business matchmaking event
- Managed 40+ co-working companies
Video Content Planning
- Video editing with CapCut
- Developing creative strategy, brainstorming, and storyboarding for video projects
EXPERIENCE
08/ 2022 - 11/ 2023
Community Executive JustCo Taiwan / Hsinchu
✈ Organized 17 co-working member events and increased participant engagement by at least 25%.
✈ Organized Business matchmaking event and built networking for Talent acquisition and Startup accelerator successfully.
✈ Managed 40+ co-working companies and maintained a 95% customer satisfaction rate.
11/ 2019 - 10/ 2021
Cabin Crew Cathay Pacific Airways Limited / Hong Kong
✈ Carried out pre-flight checks on the functionality of in-flight systems and galley equipment.
✈ Demonstrated emergency equipment and safety procedures.
✈ Anticipated customer needs.
01/ 2019 - 09/ 2019
Leader of Receptionist Jinyen Cosmetic Surgery Clinic / Hsinchu
✈ Optimized and maintained the general office filing system.
✈ Spearheaded 2 crews to assist with a brand new clinic branch opening.
07/ 2017 - 04/ 2018
Ground Staff China Airlines / Taoyuan
✈ Verified passenger identification and visa.
✈ Ensured there were no prohibited items.
✈ Escort Service for disabled passengers or unaccompanied minors.
EDUCATION
2014 - 2018
Providence University， Taichung， Taiwan
Bachelor's degree in the Department of English Language, Literature, and Linguistics
Certificates
- TOEIC score 910
- Google Digital Garage Certificate
Language
- Native in Mandarin
- Fluent in English
- Basic in Cantonese
Teamwork
- Collaborated with colleges from 10 different countries
- Strong interpersonal skills
Word Excel PowerPoint Outlook Google
Lightroom Facebook Instagram Line CapCut
PROJECTS _ For more projects please check : https://www.cakeresume.com/me/54mp3vm03u83/portfolios
Happy Children's Day
✈ Organized a donation drive for underused #toys and delivered them to the Taiwan Toy Library Association.
✈ To assist more children and the elders in nursing homes.
Halloween Basketball MVP
✈ Held a #basketball competition with prizes.
✈ Designed Alien Blood (fruit juice in blood bags) to amp up Halloween.
Taiwan & Türkiye Smart Health Business Matchmaking
✈Assisted 5 Taiwan & Türkiye SMEs / Startups with the success of cooperation.