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進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Sr. Quality Analyst @Satyam BPO2008 ~ 2009
・
Product/Project Manager
兩個月內
a collaborative and high-performing work environment. Ensure effective communication and coordination across project teams and stakeholders. Track project progress and performance, providing regular updates to stakeholders. Identify and resolve conflicts or bottlenecks to keep projects on track. Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration. Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines. Team Lead • HCL Technologies
就職中
・
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
Axelos
・
Information Technology
Senior Business Analyst
超過一年
Sangeet Ghosh ITIL V3 Certified Professional with high Experience in all facets of Software Design, Deployment, Support and Project Execution. Proficient in conducting system testing techniques in all phases of software development with ability to lead groups to address complex technical issues. Acquired extensive experience & expertise in executing full life-cycle development projects; ramped up projects within time, budget & quality parameters, as per the best practice guidelines. Senior Business Analyst Hyderabad, IN [email protected]
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
DAV PG college
・
Commerce
Consultant ll @EY2023 ~ 現在
・
Consultant
兩個月內
Harshit Jamwal 5+ years of Service-now Developer experience in Service-now framework and Agile software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL framework and SDLC. Work Experience Consultant ll • Ernst & Young LLP Project 1: Anheuser-Busch InBev J ulyJan 2024 Description: Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency. Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments. Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on
就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
Birla Institute of Technology and Science, Pilani
・
Computer Science
就職中
・
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
University or Warwick
・
Service Management and Design就職中
全職 / 對遠端工作有興趣
6 到 10 年
IILM Academy of Higher Learning
・
Master of Business Administration
IT Analyst I Service Integration & Management @Tata Consultancy Services2014 ~ 現在
・
IT Analyst I Service Integration & Management
兩個月內
/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role. [email protected], India linkedin.com/in/atif-ahmad-425a76127 Work Experience IT Analyst I Service Integration & Project Management Tata Consultancy Services - MayPresent Working As a IT Service Manager in SIAM (Service integration & Management). Monitoring of IT systems and infrastructure
就職中
全職 / 對遠端工作有興趣
10 到 15 年
Sikkim Manipal University
・
M.B.A Finance就職中
全職 / 對遠端工作有興趣
6 到 10 年
University of Pune
・
Digital Marketing 
Senior Back-end Developer @PT. Infosys Solusi Terpadu2024 ~ 現在
・
SOFTWARE ENGINEER
一個月內
M.Adin Sabarudin SOFTWARE ENGINEER South Tangerang City, Banten, Indonesia Software Engineer that have expertise to provides application development, operations, and maintenance services especially on Java and PHP Program Language, also having knowledge and experience in Microservices Architecture, WebServices like REST or SOAP, and Cloud Computing Platform like ServiceNow. 📧 [email protected] 📱Work Experiences Senior Back-end Developer PT. Infosys Solusi Terpadu • JanuariPresent Support development on BTN Sharia for back-end parts using Java Spring Boot, PostgreSQL, ActiveMQ, Redis, Kubernetes. Java Developer Ogya Tekno Nusantara • JuliDesember 2023 Maintenance and developing
就職中
全職 / 對遠端工作有興趣
4 到 6 年
Budi Luhur University
・
Bachelor Degree
曾任
Cyber Security Analyst | SOC Analyst @Wipro Technologies2019 ~ 2023
・
Cyber Security Engineer
半年內
. Good understanding on phase of attack and type of attack:- Brute force attack, DoS attack, DDoS attack, XSS, SQL injection, Phishing attack. Tools Exposer SIEM Solutions: Endpoint Security and EDR: • Splunk • Sentinel one • Fire Helix • Crowd strike EDR • Securonix • Microsoft Defender for Endpoints WAF Technologies: ITSM Tools: • Imperva • Service now • Cloudflare • Digital Hub Email Security: • Proofpoint Email Protection • TAP (Targeted Attack Protection) • TRAP (Threat Response Auto Pull) • Enterprise Firewall • Digital Risk & Compliance • Fire EYE ETP • PhishER Certifications ➢ Microsoft Azure AZ900 ➢ Splunk fundamentals and administration ➢ Certified Network Security Expert NSE1 & NSE2 Professional Experience Cyber Security Analyst
待業中
全職 / 對遠端工作有興趣
4 到 6 年
Birla Institute of Technology and Science, Pilani
・
Information Technology
Senior Back End Developer @Metropia, Inc.2022 ~ 現在
・
後端工程師
一個月內
convenient. In this platform, I have developed several features below with TypeScript • Implemented the CSV parse package that will parse CSV files and transform them into SQL queries the write them to a remote database through JDBC on the JAVA side. • Deployed RESTful APIs to fetch data from ServiceNow. • Implemented node package to connection with java-JDBC through RESTful API and Redis. • Developed workflow feature through node-cluster and event. • Developed workflow feature on python-prefect and to manage flow though RESTful API on python FLASK and GraphQL. • Initializied and Developed multiple services, including
就職中
全職 / 我只想遠端工作
6 到 10 年
National Taipei University of Technology
・
Electrical and Electronics Engineering最輕量、快速的招募方案，數百家企業的選擇
搜尋履歷，主動聯繫求職者，提升招募效率。
- 瀏覽所有搜尋結果
- 每日可無限次數開啟陌生對話
- 搜尋僅開放付費企業檢視的履歷
- 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號，如果想濾掉中文字，需搭配雙引號使用 (-"人資")
UI designer -UX
職場能力評價定義
專業技能
該領域中具備哪些專業能力（例如熟悉 SEO 操作，且會使用相關工具）。
問題解決能力
能洞察、分析問題，並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對，並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法，且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序，有效運用時間，準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感，願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展，有效引領團隊採取行動，達成共同目標。
超過一年
Service Desk Senior Analyst
HCL Technologies Ltd
・
2020 ~ 現在
專業背景
目前狀態
就職中
求職階段
專業
系統、網絡管理員, QA、測試工程師, 技術客服工程師
產業
電腦網路, 網際網路, 資訊服務
工作年資
2 到 4 年
管理經歷
我有管理 5～10 人的經驗
技能
語言能力
English
・
專業
Tamil
・
母語或雙語
Hindi
・
中階
求職偏好
希望獲得的職位
預期工作模式
全職
期望的工作地點
Chennai, Tamil Nadu, India
遠端工作意願
對遠端工作有興趣
接案服務
否
學歷
學校
P.B Engineering College
主修科系
Aeronautical Engineering
Abinaya Pandian
Service Desk Senior Analyst Contact Number : 8248722493
Email ID : [email protected]
Enhance team performance and maximize customer satisfaction by strategically managing calls, emails and implementing process improvement. Successful at training and mentoring employees to promote a culture of collaboration and continuous improvement. Assist users in resolving IT related concerns such as but not limited to active directory troubleshooting, mobile phone and network troubleshooting, basic SAP applications troubleshooting, printer issues, etc.
Chennai, Tamil Nadu, India
Work Experience
Service Desk Analyst • HCL Technologies Ltd
- Quickly and conscientiously handled incoming communication to the Service Desk, including phone calls and e-mail
- Documented thoroughly all incidents in Service Now. Relate, link, and assigned incidents to the appropriate teams and escalated systemic issues when needed.
- Installed, modified, and repaired hospital software.
- Managed Sentillion Vergence configuration for doctors and nurses hospital wide.
- Trained and working as a Knowledge Management and quality senior analyst Developing key knowledge - centered support process, including integration with incident management and problem management processes
- Managed site content ensures pages are organized and professional.
- Provided workflow capabilities that support the organization's mission and goals. Identified interdependencies between teams and work closely with peers to introduce new knowledge content development.
- Conducted and evaluated customer feedback surveys. Prepared detail-oriented management reports. Delivered feedback to agents.
- Provided customer feedback and internal compliance feedback to management Held a 10 months record of second place most resolved incidents.
October 2020 - Present
Technical Analyst • Goomo Orbit Corporate & Leisure Travels
- Adherence to process and procedures to maintain quality and professional requirements.
- Fluent written / spoken English plus at least one of the following additional languages: Tamil, Hindi.
- Solid experience of supporting an end user environment is an advantage.
- Strong teamwork and communication / information sharing.
- ITIL awareness.
January 2020 - April 2020
Technical Analyst • IGT Solutions PVT LTD
- Provided technical support to callers by researching and answering communications questions; resolving problems; providing resources.
- Resolved issues by researching documentation; troubleshooting hardware, software, guiding clients through corrective steps; escalating problems to the second level; tracking the status of problems and solutions.
- Established service by walking callers through new installations and configurations.
- Improved caller capabilities by providing additional documentation; recommending training courses.
- Maintained help desk database by entering caller statistics, inquiries, and responses.
- Improved help desk results by recommending changes in information and processing.
- Updated job knowledge by tracking and understanding emerging practices and standards; participated in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
September 2018 - January 2020
Education
2014 - 2018
P.B Engineering College
Aeronautical Engineering
2012 - 2014
Kalashetra Matriculation Higher Secondary School
Computer Science
2000 - 2012
Daniel Matriculation Higher Secondary School
Computer Science
Skills
Languages
- Strong customer service ethos
- Ability to work well with people
- Strong communications skills
- Excellent Organisational Skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience
- Enthusiasm for continual learning
- Excel
- English — Professional
- Tamil — Native or Bilingual
- Hindi — Intermediate
Abinaya Pandian
Service Desk Senior Analyst Contact Number : 8248722493
Email ID : [email protected]
Enhance team performance and maximize customer satisfaction by strategically managing calls, emails and implementing process improvement. Successful at training and mentoring employees to promote a culture of collaboration and continuous improvement. Assist users in resolving IT related concerns such as but not limited to active directory troubleshooting, mobile phone and network troubleshooting, basic SAP applications troubleshooting, printer issues, etc.
Chennai, Tamil Nadu, India
Work Experience
Service Desk Analyst • HCL Technologies Ltd
- Quickly and conscientiously handled incoming communication to the Service Desk, including phone calls and e-mail
- Documented thoroughly all incidents in Service Now. Relate, link, and assigned incidents to the appropriate teams and escalated systemic issues when needed.
- Installed, modified, and repaired hospital software.
- Managed Sentillion Vergence configuration for doctors and nurses hospital wide.
- Trained and working as a Knowledge Management and quality senior analyst Developing key knowledge - centered support process, including integration with incident management and problem management processes
- Managed site content ensures pages are organized and professional.
- Provided workflow capabilities that support the organization's mission and goals. Identified interdependencies between teams and work closely with peers to introduce new knowledge content development.
- Conducted and evaluated customer feedback surveys. Prepared detail-oriented management reports. Delivered feedback to agents.
- Provided customer feedback and internal compliance feedback to management Held a 10 months record of second place most resolved incidents.
October 2020 - Present
Technical Analyst • Goomo Orbit Corporate & Leisure Travels
- Adherence to process and procedures to maintain quality and professional requirements.
- Fluent written / spoken English plus at least one of the following additional languages: Tamil, Hindi.
- Solid experience of supporting an end user environment is an advantage.
- Strong teamwork and communication / information sharing.
- ITIL awareness.
January 2020 - April 2020
Technical Analyst • IGT Solutions PVT LTD
- Provided technical support to callers by researching and answering communications questions; resolving problems; providing resources.
- Resolved issues by researching documentation; troubleshooting hardware, software, guiding clients through corrective steps; escalating problems to the second level; tracking the status of problems and solutions.
- Established service by walking callers through new installations and configurations.
- Improved caller capabilities by providing additional documentation; recommending training courses.
- Maintained help desk database by entering caller statistics, inquiries, and responses.
- Improved help desk results by recommending changes in information and processing.
- Updated job knowledge by tracking and understanding emerging practices and standards; participated in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
September 2018 - January 2020
Education
2014 - 2018
P.B Engineering College
Aeronautical Engineering
2012 - 2014
Kalashetra Matriculation Higher Secondary School
Computer Science
2000 - 2012
Daniel Matriculation Higher Secondary School
Computer Science
Skills
Languages
- Strong customer service ethos
- Ability to work well with people
- Strong communications skills
- Excellent Organisational Skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience
- Enthusiasm for continual learning
- Excel
- English — Professional
- Tamil — Native or Bilingual
- Hindi — Intermediate