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資深資料工程師 @緯創資通股份有限公司2020 ~ Present
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst、Solution Architect、Cloud Architect
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
元智大學 Yuan Ze University
・
工業工程與管理學所Past
Data Analyst @趨勢科技 TrendMicro2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
・
金融所資料分析師 Data Analyst @Portto 門戶科技| Blocto2022 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺灣大學
・
流行病學與預防醫學所 生物統計組
Data Engineer @Groundhog Technologies Inc.2021 ~ 2024
・
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
Vel Tien-Yun Wu I bring 5 years of hands-on experience in data engineering and software development, with a focus on building scalable data processing systems utilizing Hadoop, Spark, Kafka and Docker. My expertise in developing efficient ETL pipelines has been fundamental in optimizing data workflows for various data warehouses, enhancing data integrity and availability. My track record includes managing high-volume data pipelines, automating scheduling processes to improve operational efficiency, and deploying monitoring solutions that have reduced Mean-Time-To-Repair (MTTR) by 40%. I have a strong foundation in SQL, especially PostgreSQL, which enables
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Illinois at Urbana-Champaign, School of Information Sciences
・
Information ManagementPast
Sr. Customer Service Representative @United Health Group2023 ~ 2024
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Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Past
Senior Data Analyst @趨勢科技2022 ~ Present
・
Data Scientist, Data Analyst, Machine Learning Engineer
Within one month
data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations. Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base. Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis. VisionOne tree view
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
輔仁大學 Fu Jen Catholic University
・
統計資訊學系
Past
Transaction risk analyst @PT BANK BRI Tbk2020 ~ 2023
・
Within two months
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Kristen Indonesia
・
Pendidikan Bahasa Inggris
Senior Associate @DBS Bank2023 ~ Present
・
Project Manager
Within two months
. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals. •Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world. •In my role as a Project Manager, I've
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Sales Consultant/Content creator @YBA Marketing2022 ~ Present
・
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Studying
・
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
・
Educational Sciences
Digital Marketing Manager
Within two months
Marketing at Aspiring Minds India JunJun 2020 Creating content calendar for digital marketing and Email campaigns. Set-up a marketing automation system (CRM + email + Social Media). Ensure marketing message is conveyed clearly and delivered properly to prospects. Strong analytical ability to evaluate end-to-end customer experience across multiple channels. Coordinate and monitor the maintenance, integrity, and security of several databases. Asst. Team Lead - SMM at Sovereign Health Group MarchJun 2018 Developed and implemented marketing analytics and ROI tracking. Set-up a marketing automation system (CRM + email + Social Media
Unemployed
・
Ready to interview
Part-time / Interested in working remotely
6-10 years
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Project Manager
Fields of Employment
Semiconductor
Work experience
4-6 years work experience (2-4 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Native or Bilingual
Chinese
・
Native or Bilingual
Job search preferences
Positions
國際採購、產品企劃、PM、國外業務
Job types
Full-time
Locations
Taiwan, Taipei, 台灣, 台灣新竹, 台灣新北
Remote
Interested in working remotely
Freelance
No
Educations
School
University of Auckland
Major
統計
陳智宇 Alex Chen
Account Sale/Product Manager
A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.
- 4 years of project management and customer relation.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
Taipei City, Taiwan
+886 965-112-238
Skills and Personality
Project Management
- Scheduling and Organizing
- Communication and Facilitation
- Customer Relationship
- Define Project Scope and Objectives
Strategic Alliances
Aptitudes
- Reliable
- Growth mindset
- Structural and consistent
- High level of resilience
- Results driven
Team Work
- Coaching
- Empathy
- Motivation
- Organizational and planning skills in different roles.
- Team player and builder.
Work Experiences
- Predict and prepare resources needed to achieve objectives and manage resources in an effective manner.
- Provide updates on a consistent basis to customers about strategy, adjustments and progress.
- Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
- Analyze sales data, market information and competition for business planning and strategy.
- Boost the product market share by 80% for the customer and increased 75% of the company's revenue from previous year with less essential resources.
- Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.
- Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
- Quarterly customer satisfaction award with exceptional customer experience.
Education
Language
2012 - 2015
University of Auckland
Bachelor Degree - Statistics
Chinese - Native
English - Native/Fluent (TOEIC 965)
陳智宇 Alex Chen
Account Sale/Product Manager
A high-achieving, driven and hardworking employee with proven workplace results. Full of passion and proactively looking for opportunities to take new challenges. I work endlessly to meet targets and to go the extra mile for customers.
- 4 years of project management and customer relation.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
Taipei City, Taiwan
+886 965-112-238
Skills and Personality
Project Management
- Scheduling and Organizing
- Communication and Facilitation
- Customer Relationship
- Define Project Scope and Objectives
Strategic Alliances
Aptitudes
- Reliable
- Growth mindset
- Structural and consistent
- High level of resilience
- Results driven
Team Work
- Coaching
- Empathy
- Motivation
- Organizational and planning skills in different roles.
- Team player and builder.
Work Experiences
- Predict and prepare resources needed to achieve objectives and manage resources in an effective manner.
- Provide updates on a consistent basis to customers about strategy, adjustments and progress.
- Assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction.
- Analyze sales data, market information and competition for business planning and strategy.
- Boost the product market share by 80% for the customer and increased 75% of the company's revenue from previous year with less essential resources.
- Successful development of a redesigned model with more than 50% cost reduced under bilingual communication and leadership.
- Communicating with customers through various channels to acknowledge and resolve customer complaints and inquiries.
- Quarterly customer satisfaction award with exceptional customer experience.
Education
Language
2012 - 2015
University of Auckland
Bachelor Degree - Statistics
Chinese - Native
English - Native/Fluent (TOEIC 965)