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promos, store events - Create mobile schedule for store agents to push sales SPE (Samsung Priority Executive) - PT.Samsung Electronics Indonesia JuneMayHandle premium customers (pre order purchases through samsung's official website) - Perform problem solving of each customer's obstacles - Provide the best service for samsung premium customers Team Leader Customer Service - PT Indosat Ooredoo Hutchison OctoberJuneMake a monthly target plan to the agent team for the progress of outlet sales each month - report daily, weekly, monthly (from sales of pulses, cards, packages, bundled mobile phone purchases, etc.) - create event programs at outlets CSO (Customer Service Operations) Supervisor - Yogya

I also inspect the goods frequently from receiving, warehousing, and get back promptly to those Q&A which are reported by operation sites or customers. 率先建立客服統一應對標準，避免輪班時形成落差 Manager of the Customer Service • Tsaitung Agriculture MarchOctober 2021 I was invited by my friend to join Tsaitung, a new start-up to supply (mainly but not only) fresh vegetables and fruits to restaurants. In the beginning, my mission was to lead a stronger CS team who know more solid knowledge about

Service Desk Technician • Sedna Industrial IT Solutions - MSP JuneAugust 2023 IT Tech for the mining industry, they support the mining industry with advanced technologies and optimization, through automation and remote monitoring. Business Analyst • GEODIS AprilAugust 2021 GEODIS is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and

manager. Prepare Daily Reports/Filing of the Records and Documentation. Prepare Daily Stock Reports and maintain Stock Records. Tax Consultant and Auditors • Consolidated Contracting International Company MayJanuary 2011 ACCOUNTANT/COMPUTER OPERATOR Prepare Books of Accounts and calculate Sales Tax monthly, quarterly, annually for companies. Financial Accounting & Auditing, Inventory Management, Cash Flow, Payroll. Tax management of various companies. Writing up books and finalization of accounts of trading, manufacturing, and service industries. Handling Accounts Receivables/Payables and expense recording. Follow up of Outstanding Payments. Attending Customer inqu...

quality of purchased products. *Enter order details (e.g. Vendors, quantities, prices) into internal databases. *Monitor stock levels and place orders as needed. *Coordinate with warehouse staff to ensure proper storage stores Im Fabric Store Manager • Clothing Brand MarchNovember 2020 *Data Entry. Gate pass, Daily Report, Daily bill entry, Purchase Order, Stock Valuation (Monthly & annually) & Material Return Note *Manage all fabric, patterns, samples, accessories and other stationary. *Every new Fabric and Accessories are counted and measured by me. *Our production is issued & received from C.M.T by me.