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Jindra Nugraha Jati General Affairs Staff I can work under pressure and adapt well to new environments. I have good analytical, leadership, and teamwork skills. I have a high commitment and loyalty and love learning new things. I have an interest in Business Strategy and love Graphic Design. [email protected] |Batang Regency, Central Java, Indonesia Work Experience General Affairs Staff • PT WANHO INDUSTRIES INDONESIA OctoberPresent Responsible for the availability of public facilities, including procurement, storage, distribution, & maintenance, such as managing stationery, dormitory, water, food ingredients, cleaning, inventory, etc. Negotiate with Suppliers or

5 markets to improve in-store operations. - Leading the roadmap for an in-house Point of Sale system to improve operations and optimize costs, projected to save the company over US$48,240 annually. - Collaborated across product and marketing teams to improve consumer app user retention, by integrating the loyalty program into the kitchen display system to improve offline service quality. - Collected feedback from the local market and identified user pain points to prioritize resources to deliver features on time. AugustFebruary 2023 Operation Executive Flash Coffee As Operations Executive, I worked closely with the Operations Manager on

a high conversion of offers made to actual joining and reduce drop-outs. • Done campus placement with some of the reputed colleges like BITS Hyderabad, COEP and Army Institute of Technology. • Ensured prompt resolution of employee grievances to maintain cordial management-employee relations and achieve employee satisfaction and loyalty. Infosys 09, AprDec 2012 • Responsible for headhunting and hiring all levels of line and staff positions (entry level to middle management) through external and internal sources and have single handedly managed all internal job postings for Infosys. • Accountable for overall hiring through various sourcing channels i.

/09 ~ 2019/11 Major in Consumer Psychology, Strategic Marketing Management, and Brand Marketing. First Place in App Creative Design Competition - Developed a fitting room app based on market research and refined its functions through data analysis. Thesis Topic - Investigated the impact of social relationships on the loyalty of Taiwanese mobile game players. Established a theoretical model of loyalty and social relationships through survey research and data analysis. Marketing Project for Deli in the Square, a Scottish restaurant - Formulated social marketing strategies and stage goals to increase exposure and satisfaction. Conducted market research, on

Syofri ilham,S.H. Paguh Duku, 22 November 1997 Saya Lulusan S1 Hukum Ekonomi Syariah dari UIN SUSKA RIAU tahun 2019 dengan IPKMemiliki pengalaman dibidang admin selama 2,9 tahun dalam pengelolaan data, pengaturan keuangan, mengorganisir berkas. Memiliki spesialisasi dalam penggunaan excel dan word.Terampil dalam komunikasi interpersonal dan berorientasi kepada [email protected] Ratu Jaya, Cipayung, Depok City, West Java 16439, Indonesia Work Experience Admin Product and Loyalty • PT BANK UOB INDONESIA JulyJanuaryMelakukan pembuatan, penutupan dan maintenance ticket e-voucher nasabah melalui website redemption serta membuat report template complain nasabah terhadap e-voucher

prioritize and manage competing demands. Well analytical skills with proven ability in project development. Well concept project architecture and cost analysis for product segment strategy. 4. Manager Leadership and Personality Well communication skill, project issue solving and capability of independent/team work. Well employees' loyalty, and follow company’s rule and strategy. Work hard with effective performance and flexible response. l Optimistic and aggressive personality. SUMMARY OF QUALIFICATIONS 1. Technology Day I. Hon-Hai Tech Day (HHTD20 – HHTD22) Hon Hai Tech Day (HHTD) is the annual technology event by

Makmur Jaya Coffe and Roastery OktoberPresent As a Barista Hostess • Harris Hotel And Convention Bandung Ciumbuleuit JuniAgustus 2021 In Harris Restaurant as a Hostess Waiters and Hostess • The Westin Resort Nusa Dua Bali JuliJanuarimonths in Hamabe Restaurant as a Hostess 3 months in Room Service as a Waiters Education History AKPAR NHI BANDUNG Food and Beverage ServicePangudi Luhur II Servas SocialSkill Food and Beverage Service set up table hostess Barista dan Waiters Communication Skills Leadership Skills Teamwork Handle Complaints Loyalty Polite Language Skills Handle Guest Complaints Inventory Control Language and Interest Language Indonesian English Interest Food and Beverage Traveling Music