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後端工程師 & DevOps @創業家兄弟Kuobrothers Corp.
2022 ~ 2024
Senior Backend Engineer | DevOps | SRE
Dans 1 mois
AWS
CI/CD Drone
Cloudflare
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
National Taipei University of Technology
資工系
Avatar of 李佳謙.
Avatar of 李佳謙.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Présent
Marketing Manager
Dans 1 mois
李佳謙 CHIEN LI Marketing Manager / BoniO Inc. Marketing Strategy | Customer Growth 負責品牌行銷,規劃產品銷售策略,推動品牌會員成長 熟悉市場、訂閱經濟、平台營運 以終為始策略型思考,帶領團隊有效達到營運目標 工作專長 用戶、營運成長數據指標分析 Operating Data Management ● 產品市場規模及用戶調
WordPress
Google Analytics
Project Management
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Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
淡江大學
英文學系
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Avatar of the user.
Past
資深前端工程師 @比房科技
2022 ~ 2024
Frontend developer.
Dans 1 mois
Frontend
Backend
Product
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
暨南大學
電機工程
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行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ Présent
品牌專案企劃、網路行銷企劃、數位行銷企劃
Dans 1 mois
Google Analytics
Sales & Marketing
Photoshop
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
臺北市立大學
英語教學系
Avatar of 潘揚燊.
Avatar of 潘揚燊.
智慧製造全端開發工程師 @聯華電子股份有限公司
2022 ~ Présent
AI工程師、機器學習工程師、深度學習工程師、影像演算法工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Dans 1 mois
潘揚燊 ㄕㄣ Shen Pan Kaohsiung City,Taiwan •  [email protected] 希望職務:人工智慧、機器視覺應用開發工程師 現任 : 聯華電子 RPA 平台全端開發工程師 您好,我是潘揚燊,目前任職於 聯華電子 , 擔任 智慧製造 全端開發工程師 , 畢業於元智大學工業工程與管理學系研
Python
Qt
Git
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
元智大學
工業工程與管理學系所
Avatar of Sosuke Guo.
Avatar of Sosuke Guo.
Past
資深前端工程師 @辰凝有限公司
2022 ~ 2023
前端工程師 Front-End Developer
Dans 1 mois
Sosuke Guo 專職於網頁前端工程師近五年,擅於從0開始打造產品,有用Vue + Golang + Python自己打造產品的經驗。 前端工程師 Front-End Developer [email protected] 作品 - SocialPicMaker.com 製作精美Twtter card 的小工具網站 只要兩個步驟,輸入網址、點擊下載,即可完成 可以選擇黑白兩種介面佈
vue.js
golang
Python
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Avatar of Patrick Hsu.
Avatar of Patrick Hsu.
Algorithm Research & Development @適着三維科技股份有限公司 TG3D Studio Inc.
2021 ~ Présent
Software Engineer
Dans 1 mois
Patrick Hsu AI Research & Development As a seasoned AI engineer with six years of experience, I specialize in computer vision, 3D body model reconstruction, generative AI, and possessing some knowledge in natural language processing (NLP). | New Taipei City, [email protected] Work Experience (6 years) Algorithm Research & Design• TG3D Studio MayPresent A skilled engineer specialized in computer vision and generative AI with experience in developing and training AI models for digital fashion applications. Body AI: Virtual Try On Integrated cutting-edge technologies such as Stable Diffusion, ControlNet, and Prompt Engineering to create a sophisticated system for
Python
AI & Machine Learning
Image Processing
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
國立台灣大學
生物產業機電工程所
Avatar of Jimmy Lu.
Avatar of Jimmy Lu.
Past
Lead of Country Product Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Business Development / Product Manager / Product Marketing/ Strategy Manager
Dans 1 mois
Jimmy Lu (呂正彥) Senior Product Manager [Consumer Electronics Expatriate PM/Sales/BD] Entrepreneurship business development & management Leadership flexible & efficient international/cross-functional organizing Target-oriented project lead & SOP consolidation, product lifecycle management Begin with the end in mind Go-to-market execution Taipei, Taiwan < > London, UK https://www.linkedin.com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing
Business Development Project Management
Cross-Functional Project Management
Product Life Cycle Management
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
國立陽明交通大學(National Yang Ming Chiao Tung University)
Bachelor of management , Management of Transportation and Logistics
Avatar of Ryan Po-Hsuan Chang.
Avatar of Ryan Po-Hsuan Chang.
資深全端工程師 @誠諾工程技術股份有限公司
2023 ~ Présent
Front-End / Back-End / Full Stack Web Developer
Dans 1 mois
張栢瑄 Ryan Po-Hsuan Chang 已有五年開發經驗,擅長使用Vue + TypeScript 和Laravel 來建構網頁系統,另外也有React 和Python 的開發經驗。喜歡挑戰新事務,不怕踩坑和重構,持續精進自己的技術。 Kaohsiung City, Taiwan https://ryanxuan930.github.io/ [email protected]技能 Frontend Nuxt (Vue 3) Next (React) Pinia TypeScript Tailwind CSS SCSS PrimeVue Next UI Backend
Vue.js
JavaScript
Python
Employé
Prêt à l'interview
Temps plein / Uniquement Travail à distance
4 à 6 ans
國立中山大學 National Sun Yat-Sen University
人文暨科技跨領域學士學位學程
Avatar of 楊晟.
Avatar of 楊晟.
運維工程師 DevOps @愛盛娛樂科技有限公司
2019 ~ Présent
Java 軟體工程師
Dans 1 mois
楊晟 運維工程師 DevOps New Taipei City, Taiwan 喜歡尋找程式碼中更優雅的做法,熱衷找到更高效率、更優雅的解決方案。 喜歡尋找 Solution,討厭遷就 Workaround https://www.cakeresume.com/sam0324sam 工作經歷 運維工程師 DevOps • 愛盛娛樂科技有限公司 七月Present - 全遠端 - (作品集) 使用 Java Quarkus 開發 RESTful API 後
JAVA
JavaScript
MySQL
Employé
Prêt à l'interview
Temps plein / Uniquement Travail à distance
4 à 6 ans
National Kaohsiung First University of Science and Technology
電腦與通訊工程系

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Nm6tdjngegaombpaxleo

Ali Ajaleh
Project Management, Business Analyzing And Operations Manager

Business Analyzing and Company Operations Management, successful at responding to shifting business needs and priorities in systematic and effective way.
Well-versed in implementation of operational assessments and conducting functional requirements
analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses. 

Personable business professional bringing successful 7-year career in multiple business roles within large and fast-paced corporations. 


Release planning specialist trained in advanced ERP modeling. Creative solutions architect with real-time problem-solving flexibility.

11171. Amman, Jordan
A[email protected]
+962789563910  

Skills


Business Skills:

  • Operations Management 
  • Data Analysis & Gap Analysis
  • Business Artifacts Documentation 
  • Business Process Mapping 
  • Forecasting And Planning Budgeting  
  • Modeling Strategic Planning 
  • Demonstrations And presenting Products
  • Pitching And presenting



Software Skills:

  • Odoo Administrative Skills 
  • Technical Designs Writing 
  • Magneto Administrative Skills 
  • Laravel Administrative Skills  
  • Software requirements specification
  • ERP Supply Chain Modules
  • ERP Operations Modules

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - present
ERP Software Engineer

  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - Aug 2019
Freelance Software Contractor

  • providing devotion for technology and innovation as the forefront of the field. 
  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.


Education

Bachelors of Computer Science: Faculty of Arts And Sciences , 2011 - 2014
Arab Open University

Certifications

Business Analyst And project Manager Collaboration

Certificate Of Completion - International Institute of Business Analysis (IIBA®) - Business Analyst And project Manager Collaboration - Angela Wick ( 4 H )

Decision-Making in High-stress situations

Certificate Of Completion - LinkedIn Learning Certificate - Decision-Making in High-stress situations - Becki Saltzman ( 1 H )

Business Development Foundations

Certificate of Completion - National Association of State Boards of Accountancy (NASBA) - Business Development Foundations - Robby Keliman Baxter ( 6 H )

Project Management Foundations

Certificate of Completion - Project Management Institute (PMI)® - Project Management Foundations - Bonnie Biafore ( 8 H )

Time Management Fundamentals

Certificate of Completion - LinkedIn Learning Certificate - Time Management Fundamentals - Dave Crenshaw ( 4 H )

Resume
Profile
Nm6tdjngegaombpaxleo

Ali Ajaleh
Project Management, Business Analyzing And Operations Manager

Business Analyzing and Company Operations Management, successful at responding to shifting business needs and priorities in systematic and effective way.
Well-versed in implementation of operational assessments and conducting functional requirements
analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses. 

Personable business professional bringing successful 7-year career in multiple business roles within large and fast-paced corporations. 


Release planning specialist trained in advanced ERP modeling. Creative solutions architect with real-time problem-solving flexibility.

11171. Amman, Jordan
A[email protected]
+962789563910  

Skills


Business Skills:

  • Operations Management 
  • Data Analysis & Gap Analysis
  • Business Artifacts Documentation 
  • Business Process Mapping 
  • Forecasting And Planning Budgeting  
  • Modeling Strategic Planning 
  • Demonstrations And presenting Products
  • Pitching And presenting



Software Skills:

  • Odoo Administrative Skills 
  • Technical Designs Writing 
  • Magneto Administrative Skills 
  • Laravel Administrative Skills  
  • Software requirements specification
  • ERP Supply Chain Modules
  • ERP Operations Modules

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - present
ERP Software Engineer

  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - Aug 2019
Freelance Software Contractor

  • providing devotion for technology and innovation as the forefront of the field. 
  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.


Education

Bachelors of Computer Science: Faculty of Arts And Sciences , 2011 - 2014
Arab Open University

Certifications

Business Analyst And project Manager Collaboration

Certificate Of Completion - International Institute of Business Analysis (IIBA®) - Business Analyst And project Manager Collaboration - Angela Wick ( 4 H )

Decision-Making in High-stress situations

Certificate Of Completion - LinkedIn Learning Certificate - Decision-Making in High-stress situations - Becki Saltzman ( 1 H )

Business Development Foundations

Certificate of Completion - National Association of State Boards of Accountancy (NASBA) - Business Development Foundations - Robby Keliman Baxter ( 6 H )

Project Management Foundations

Certificate of Completion - Project Management Institute (PMI)® - Project Management Foundations - Bonnie Biafore ( 8 H )

Time Management Fundamentals

Certificate of Completion - LinkedIn Learning Certificate - Time Management Fundamentals - Dave Crenshaw ( 4 H )