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4-6 years
6-10 years
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Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Within three months
Word
Excel
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of STKIP
English for education
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Within one month
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
Unemployed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of Amanda Lai.
Avatar of Amanda Lai.
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)
2023 ~ 2023
Within two months
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Communication
Event Planning & Management
Community Engagement
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
International Business/Trade/Commerce
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Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Present
PM/產品經理/專案管理
Within one month
cost analysis
excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within one month
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of Mars Liu.
Avatar of Mars Liu.
Past
General Manager, Taiwan @Glints
2021 ~ 2022
Senior Product Manager, Product Director
Within one month
to securing our Series D funding Set up 2 teams of consultants and team leads Reorganize TW BU to improve operational efficiency Set up Sales Training Function to shorten the ramp-up period for newbies by 50% Set up Talent Success Function and work with the team to provide better customer experiences Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition) Localized HR Function and improve internal HR related systems and process with the team Rolled out
Operations Management
Business Strategy
Business Analysis
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Chengchi University
Law, Anthropology
Avatar of Farhan Agung Maulana.
Avatar of Farhan Agung Maulana.
Full-Stack Developer @SingaPay
2023 ~ Present
Front-End / Back-End / Full Stack Web Developer
Within one month
/www.linkedin.com/in/farhanagungmaulana/ Work Experience NovemberPresent Tangerang Selatan, Indonesia Full-Stack Developer SingaPay Implement my mastery of PHP & Next JS language that creates powerful modules services. - Creating FDS (Fraud Detection System) to the platform with auto-notifications - Creating a CRM tools (Customer Relations Management) dashboard - Creating Customer Web App MarchAugust 2023 Jakarta, Indonesia Full-Stack Developer PT. Satuvisi Inovasi Media Participate in website creation and website development such as landing pages, company profiles, and website dashboards to handle requests from Indihome companies using the PHP programming language and React JS
React JS
Next JS
CodeIgniter
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
Marketing Communication Advertising

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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Within three months
Operation Manager
JAI YANG CO., LTD
2018 ~ Present
Tainan, 台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Operations Manager
Fields of Employment
Mechanical or Industrial Engineering
Work experience
4-6 years
Management
Skills
Communication
Collaboration
Problem Solving
Procurement and Sourcing
Supply Chain Management
Cold Calling Experience
Languages
Chinese
Native or Bilingual
English
Professional
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Languages International(Auckland, New Zealand)
Major
Advanced English
Print


SHIANG-YU WANG

Phone: 0971228006
E-mail: [email protected]

Tainan City, Taiwan

A committed and highly focused professional with multiple years of experience managing mechanical parts exporting. 

Versed in customer relations, troubleshooting, contract negotiations, procurement, supply chain management, and solving quality problems.

WORK EXPERIENCE


Operation Manager  •  JAI YANG CO., LTD |  Feb. 2018- Present/ Tainan, Taiwan

The exporting trading company, specialized in Mechanical Parts( motorcycle, automobile, mower, wheel chair, ...etc)

  •  Procurement & Cost-Benefit Analysis 
    Discovered profitable suppliers /potential customers and initiate business partnership. Offering competitive quotation to customers.
  • Supply chain management
    Cultivated excellent long-term relationships with clients and suppliers (CNC/Powder Metal...etc) , maintaining ongoing communication and facilitating solutions to address concerns. Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, quality control, and performance measurement. Tracking status of the order. Solving the delay situation and accelerate the progress.                                 According to the customers need, developed packaging customized design.
  •  Customs Declaration & Delivery Plans Management                                                                                                         Preparing Invoice & Packing list and Connecting with customs brokers to manage delivery.  
  • Quality issues solving                                                                                                                                     Connecting with suppliers, finding out reasons and setting improvement plan.
  • Accounting management                                                                                                                          Analyze the company's quarterly and annual financial status and report available adjustment plans.                                  
  • Incumbency: Developed 34 Car & Scooter parts importers, 1 Wheel chair manufacturer, 1 Motorcycle manufacturer(O.E.M.) & more than 400 Mechanical parts with design engineering teams & manufacturers.                                                                                                                                                                   

EDUCATION


Languages International (Auckland, New Zealand)

Advanced English  •  Sep. 2017 - Feb. 2018

National Chengchi University

Bachelor of Laws  •  Sep. 2013 - Jun. 2017

Key Skills


  • Problem Solving
  • Procurement and Sourcing
  • Supply Chain Management
  • Cross-Disciplinary integration
  • Cold Calling Experience
  • Self-motivated & Active Listening
  • Communication & Collaboration

Language


  • Chinese — Native
  • English — Advanced. TOEIC score 790
Resume
Profile


SHIANG-YU WANG

Phone: 0971228006
E-mail: [email protected]

Tainan City, Taiwan

A committed and highly focused professional with multiple years of experience managing mechanical parts exporting. 

Versed in customer relations, troubleshooting, contract negotiations, procurement, supply chain management, and solving quality problems.

WORK EXPERIENCE


Operation Manager  •  JAI YANG CO., LTD |  Feb. 2018- Present/ Tainan, Taiwan

The exporting trading company, specialized in Mechanical Parts( motorcycle, automobile, mower, wheel chair, ...etc)

  •  Procurement & Cost-Benefit Analysis 
    Discovered profitable suppliers /potential customers and initiate business partnership. Offering competitive quotation to customers.
  • Supply chain management
    Cultivated excellent long-term relationships with clients and suppliers (CNC/Powder Metal...etc) , maintaining ongoing communication and facilitating solutions to address concerns. Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, quality control, and performance measurement. Tracking status of the order. Solving the delay situation and accelerate the progress.                                 According to the customers need, developed packaging customized design.
  •  Customs Declaration & Delivery Plans Management                                                                                                         Preparing Invoice & Packing list and Connecting with customs brokers to manage delivery.  
  • Quality issues solving                                                                                                                                     Connecting with suppliers, finding out reasons and setting improvement plan.
  • Accounting management                                                                                                                          Analyze the company's quarterly and annual financial status and report available adjustment plans.                                  
  • Incumbency: Developed 34 Car & Scooter parts importers, 1 Wheel chair manufacturer, 1 Motorcycle manufacturer(O.E.M.) & more than 400 Mechanical parts with design engineering teams & manufacturers.                                                                                                                                                                   

EDUCATION


Languages International (Auckland, New Zealand)

Advanced English  •  Sep. 2017 - Feb. 2018

National Chengchi University

Bachelor of Laws  •  Sep. 2013 - Jun. 2017

Key Skills


  • Problem Solving
  • Procurement and Sourcing
  • Supply Chain Management
  • Cross-Disciplinary integration
  • Cold Calling Experience
  • Self-motivated & Active Listening
  • Communication & Collaboration

Language


  • Chinese — Native
  • English — Advanced. TOEIC score 790