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4-6 năm
6-10 năm
10-15 năm
Hơn 15 năm
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Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Trong vòng ba tháng
Word
Excel
Microsoft Office
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
University of STKIP
English for education
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Trong vòng một tháng
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Không quan tâm đến làm việc từ xa
6-10 năm
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ Hiện tại
UI/UX Designer / Product Designer
Trong vòng một tháng
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Trong vòng một tháng
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
City University of Hong Kong
Marketing
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Trong vòng một tháng
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
University of Brawijaya
Computer Science
Avatar of Amanda Lai.
Avatar of Amanda Lai.
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)
2023 ~ 2023
Trong vòng hai tháng
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Communication
Event Planning & Management
Community Engagement
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Ming Chuan University
International Business/Trade/Commerce
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Trong vòng một tháng
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Southern Taiwan University of Technology
Marketing and Logistic Management
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Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Hiện tại
PM/產品經理/專案管理
Trong vòng một tháng
cost analysis
excel
PowerPoint
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Hiện tại
Operations Manager / Team Leader / Product Manager / Platform Administrator
Trong vòng một tháng
System Maintenance
Technical Support
Active Directory
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
National Taipei University of Technology
Industrial Engineering
Avatar of Mars Liu.
Avatar of Mars Liu.
Past
General Manager, Taiwan @Glints
2021 ~ 2022
Senior Product Manager, Product Director
Trong vòng một tháng
to securing our Series D funding Set up 2 teams of consultants and team leads Reorganize TW BU to improve operational efficiency Set up Sales Training Function to shorten the ramp-up period for newbies by 50% Set up Talent Success Function and work with the team to provide better customer experiences Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition) Localized HR Function and improve internal HR related systems and process with the team Rolled out
Operations Management
Business Strategy
Business Analysis
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
National Chengchi University
Law, Anthropology

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Trong vòng ba tháng
Operation Manager
JAI YANG CO., LTD
2018 ~ Hiện tại
Tainan, 台灣
Professional Background
Tình trạng hiện tại
Đã có việc làm
Tiến trình tìm việc
Sẵn sàng phỏng vấn
Professions
Giám đốc vận hành
Fields of Employment
Cơ khí / Kỹ thuật Công nghiệp
Kinh nghiệm làm việc
4-6 năm
Management
Kỹ năng
Communication
Collaboration
Problem Solving
Procurement and Sourcing
Supply Chain Management
Cold Calling Experience
Ngôn ngữ
Chinese
Bản địa hoặc song ngữ
English
Chuyên nghiệp
Job search preferences
Vị trí
Loại hình công việc
Full-time
Địa điểm
Làm việc từ xa
Quan tâm đến làm việc từ xa
Freelance
Học vấn
Trường học
Languages International(Auckland, New Zealand)
Chuyên ngành
Advanced English
In


SHIANG-YU WANG

Phone: 0971228006
E-mail: [email protected]

Tainan City, Taiwan

A committed and highly focused professional with multiple years of experience managing mechanical parts exporting. 

Versed in customer relations, troubleshooting, contract negotiations, procurement, supply chain management, and solving quality problems.

WORK EXPERIENCE


Operation Manager  •  JAI YANG CO., LTD |  Feb. 2018- Present/ Tainan, Taiwan

The exporting trading company, specialized in Mechanical Parts( motorcycle, automobile, mower, wheel chair, ...etc)

  •  Procurement & Cost-Benefit Analysis 
    Discovered profitable suppliers /potential customers and initiate business partnership. Offering competitive quotation to customers.
  • Supply chain management
    Cultivated excellent long-term relationships with clients and suppliers (CNC/Powder Metal...etc) , maintaining ongoing communication and facilitating solutions to address concerns. Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, quality control, and performance measurement. Tracking status of the order. Solving the delay situation and accelerate the progress.                                 According to the customers need, developed packaging customized design.
  •  Customs Declaration & Delivery Plans Management                                                                                                         Preparing Invoice & Packing list and Connecting with customs brokers to manage delivery.  
  • Quality issues solving                                                                                                                                     Connecting with suppliers, finding out reasons and setting improvement plan.
  • Accounting management                                                                                                                          Analyze the company's quarterly and annual financial status and report available adjustment plans.                                  
  • Incumbency: Developed 34 Car & Scooter parts importers, 1 Wheel chair manufacturer, 1 Motorcycle manufacturer(O.E.M.) & more than 400 Mechanical parts with design engineering teams & manufacturers.                                                                                                                                                                   

EDUCATION


Languages International (Auckland, New Zealand)

Advanced English  •  Sep. 2017 - Feb. 2018

National Chengchi University

Bachelor of Laws  •  Sep. 2013 - Jun. 2017

Key Skills


  • Problem Solving
  • Procurement and Sourcing
  • Supply Chain Management
  • Cross-Disciplinary integration
  • Cold Calling Experience
  • Self-motivated & Active Listening
  • Communication & Collaboration

Language


  • Chinese — Native
  • English — Advanced. TOEIC score 790
Resume
Hồ sơ của tôi


SHIANG-YU WANG

Phone: 0971228006
E-mail: [email protected]

Tainan City, Taiwan

A committed and highly focused professional with multiple years of experience managing mechanical parts exporting. 

Versed in customer relations, troubleshooting, contract negotiations, procurement, supply chain management, and solving quality problems.

WORK EXPERIENCE


Operation Manager  •  JAI YANG CO., LTD |  Feb. 2018- Present/ Tainan, Taiwan

The exporting trading company, specialized in Mechanical Parts( motorcycle, automobile, mower, wheel chair, ...etc)

  •  Procurement & Cost-Benefit Analysis 
    Discovered profitable suppliers /potential customers and initiate business partnership. Offering competitive quotation to customers.
  • Supply chain management
    Cultivated excellent long-term relationships with clients and suppliers (CNC/Powder Metal...etc) , maintaining ongoing communication and facilitating solutions to address concerns. Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, quality control, and performance measurement. Tracking status of the order. Solving the delay situation and accelerate the progress.                                 According to the customers need, developed packaging customized design.
  •  Customs Declaration & Delivery Plans Management                                                                                                         Preparing Invoice & Packing list and Connecting with customs brokers to manage delivery.  
  • Quality issues solving                                                                                                                                     Connecting with suppliers, finding out reasons and setting improvement plan.
  • Accounting management                                                                                                                          Analyze the company's quarterly and annual financial status and report available adjustment plans.                                  
  • Incumbency: Developed 34 Car & Scooter parts importers, 1 Wheel chair manufacturer, 1 Motorcycle manufacturer(O.E.M.) & more than 400 Mechanical parts with design engineering teams & manufacturers.                                                                                                                                                                   

EDUCATION


Languages International (Auckland, New Zealand)

Advanced English  •  Sep. 2017 - Feb. 2018

National Chengchi University

Bachelor of Laws  •  Sep. 2013 - Jun. 2017

Key Skills


  • Problem Solving
  • Procurement and Sourcing
  • Supply Chain Management
  • Cross-Disciplinary integration
  • Cold Calling Experience
  • Self-motivated & Active Listening
  • Communication & Collaboration

Language


  • Chinese — Native
  • English — Advanced. TOEIC score 790