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[email protected] Khanh Ly As an enthusiastic and willing to learn, I am seeking for a challenging and dynamic working environment. I can analyze the SWOT of Competitors and also Business Partners. With my strength in market strategy analyzing, I believe to be well in account management. Please don't hesitate to contact me if you have any inquiries or relevant opportunities . Work Experience Key Account Management • UrBox - Digital Rewards & Loyalty Solution MarchCurrent Developing and implementing strategic plans to manage and grow accounts. Project management and coordination of Outsource line, work closely

thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations

Social Media Content creation, portfolio management, e-flier designing. Social Media Management Digital Marketing Consultant • Independent Consultant JanuaryNovember 2021 Digital marketing umpire. Social media marketing consultant Exec. Dir. Corporate Comm. & Digital Marketing (consultant) • Crude Resources oil and gas Limited SeptemberNovember 2021 Brand representation and portfolio management Digital marketing strategizing and Telemarketing mobile Financial services / Trade support officer • MTN Nigeria AugustApril 2021 Diamond Yello Account helpdesk (With ECW , Avaya, Agility and CRM tools) Financial Advisory services Customer Savings account management Financial facts validation Risk and Returns verification Super and Retail Agent Management Customer Relations Officer

understanding and knowledge of business and operation in contract manufacturing and consumer electronics industry. As a role of sales and project manager throughout my career, I have experienced: - Account management for some of the well-known consumer electronics brands (Bose, Klipsch, Belkin, Loewe technologies, Latchable, Level home, etc,…) - Project management for three high-complex projects in audio segment - Coordinated and organized several international events (CES, IFA, MWC, BBWF, etc,…) - Business development from scratch - Negotiation on contract, price, commercial terms, etc,… Consider the following example of my achievements: - Managed key account with annual $20M revenue and kept the GM at

蔡宜樺 Flora Tsai 獨立思考｜商業思維｜市場洞察｜溝通協作力 使用者體驗｜產品優化及研究｜發想及創意力 穩定｜主動積極｜自我學習｜邏輯分析｜架構釐清 我會是你所要的 『 綜效型人才 』 [email protected] ｜產品管理 ・數據追蹤及分析，含 Google Analytics、Apple 及Google ・ 使用者研究，含問卷

ready to rejoin the workforce and seek a domestic or overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective and existing customers. ●Handle day –to- day emails and customer complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal

JITENDRA BANDIL Sales, Marketing And Business Development Professional Regional Sales Head • Bhopal, IN • [email protected] MBA and Six Sigma White Belt with 12 + years experienced sales executive with rapid career progression and deep experience in the field of brand promotion sales, advertising space sales, market research, sales forecasting and account management. Excellent people management skills aided achieving the strategic business objectives as a team and timely account management led to a substantial growth of sales accounts for organizations leading to an exceptional increase in revenue. Growing with the Companies Like DAINIK BHASKAR, ASKME