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Sustaining/NPI Engineering Program Manager @鴻海集團-新加坡商鴻運科
2022 ~ Present
Product Manager/ Program Manager
Within one month
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
Innovative Business Model
Avatar of 王中敬.
Avatar of 王中敬.
Pre-Sales @拼起科技(智影顧問)
2022 ~ Present
Customer Success Manager
Within one month
王中敬 Work as Customer Success Manager & Pre-sales at PIMQ, responsible for corporate clients service, from software pre-sales to achieving customer objectives. Possess extensive experience in the entire process, including but not limited to aligning both parties on project goals, project planning, quoting and contracting, system implementation, consultancy guidance, post-sales service, customer relationship maintenance, system requirement management, and software feature planning. Currently surveied more than 50 factories, successfully completing transactions with over 10 signed contracts. Also responsible for maintaining key strategic partner relationships. Taoyuan City, Taiwan 工作經歷 Pre-Sales
Customer Relationship Management
Proposal and presentation skills
Strategic Planning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan University of Science and Technology
Department of Mechanical Engineering
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senior sales manager @伊斯酷軟體科技股份有限公司
2023 ~ Present
國外業務
Within one month
Business Development
Demonstration Skills
Lead Generation
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
中原大學
應用數學
Avatar of Moise Kabre.
Avatar of Moise Kabre.
SALES @GAMA INNOVATION CORPORATION 臺灣柯美
2023 ~ Present
Project management/Key Account Management / Business Develepment / Marketing / Business analyst/Product manager/Assistant project manager/Product owner/Junior project manager
Within one month
in projects related positions, I took the initiative to learn new project management requirements through Google Project Management certifications. Key Account Management / Business Develepment / Marketing / Business analyst City, TW [email protected] Work Experience Gama Innovation Corporation, Sales FebPresent TCI. CO.,LTD, Customer Success Manager AprJanRotam Agrochemical, Operation manager AugMarSpringway Enterprise CO.,LTD, sales representative, Aug 2014 ~ July 2021 中教科技有限公司(業務部)/業務助理, Apr 2016 ~ Nov 2016 Freelance Translation and interpreter(翻譯和口譯員) . 連
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chung Hsing University - Taichung City, Taiwan
Agriculture
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
Governance programs, emphasizing operational excellence. Pioneered the "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with leadership of top-tier customers to create tailored strategic account plans, enhancing communication and alignment on business objectives. Introduced data-driven models for customer health scoring, driving effective customer prioritization, and proactive risk identification and engagement. Established an internal SVP-level CX Governance Council for cross-functional collaboration and meeting retention goals. Executive Customer Success Manager • Citrix JulyDecember 2021 | Boston, MA Formulated and executed strategies to drive enterprise customers' successful outcomes
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
in innovative product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
Avatar of Enkhbadral Demberelsuren.
Avatar of Enkhbadral Demberelsuren.
Product line manager @Comtrend
2022 ~ Present
Network Engineer, Network product manager , Sales engineer, Network solution
Within one month
product lines. Coordinate between internal engineers and chip suppliers to find solutions to critical issues. Market Read and search for market analysis reports to stay informed about the latest market dynamics. Study and analyze competitors' products. Few key accomplished projects: -Unitel customer penetration with new HGW: Successfully got into the customer market space for new HGW and handled post-sale maintenance of complaints to keep customers satisfied. -Wifi 7 product: Developing and implementing new trending WiFi 7 products based on market trend and customer desire -JIO Reverse MDU product: Based on customer pain point to
Communication
Quick Learner
Hardworking
Employed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
South Taiwan University of Science and Technology
Computer science
Avatar of Javier Martinez Esparza.
Avatar of Javier Martinez Esparza.
Country Business Manager, Spain & Portugal @HMD Global (NOKIA Phones)
2021 ~ Present
Sales Director | Marketing Director | eCommerce Director | General Manager
More than one year
markets a range of Android smartphones and feature phones and an expanding portfolio of innovative service offerings across the world having local presence in more than 50 locations around the globe. +147% unit growth YoY +231% revenue growth YoY Biggest 2021 B2B deal in Spain in Enterprise customer featuring our existing AER devices portfolio, OS updates, security updates and extended warranty promise. Sales Director, EMEANETGEAR is the innovative leader in connecting the world to the Internet. It has been in the market for the last 22 years, with presence in +25 countries, 1.
Business Development
Sales & Marketing
Strategic Partnerships
Employed
Full-time / Interested in working remotely
More than 15 years
EU Business School
Business Administration
Avatar of Vinaykumar Shukla.
Avatar of Vinaykumar Shukla.
Founder @Faadoo Marketing Private Limited
2018 ~ Present
Founder
More than one year
months I eat dream and sleep cryptos the hunt for the next multibagger coin is always what I am waiting for. Invested in Ethereum, 0xPolygon, FTM, ADA, SOL, XRP and FTT and some meme coins. I love to take risks, calculated though and the reason for whatever small success I have in life. I have never blamed anyone for my failures in life, responsibility trust and reliability is more important to me. Under commit, over deliver with customer centric approach is mantra to success. I was also involved in 5G technology good at designing architecture
Communications
Reliability
Market Research and Analysis
Full-time / Interested in working remotely
6-10 years
Vidyavardhini College of Engineering and Technology
Bachelor of Engineering B.E. Instrumentation Engineering
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Avatar of the user.
VP of sales @Rongxin Technology Taiwan office
2020 ~ Present
國內/外業務人員/主管
Within one month
Word
Excel
powerpoint
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
Chung Hua University
Mechanical Engineering

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More than one year
Package design and substrate planning manager
Logo of NXP Semiconductors Taiwan Ltd. 台灣恩智浦半導體股份有限公司.
NXP Semiconductors Taiwan Ltd. 台灣恩智浦半導體股份有限公司
2022 ~ Present
Hsinchu, 新竹市台灣
Professional Background
Current status
Job Search Progress
Professions
Other
Fields of Employment
Manufacturing
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Word
Excel
Languages
English
Intermediate
Job search preferences
Positions
Substrate material planning manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University of Science and Technology
Major
Material Science and Technology
Print

Bruce Hsieh

Package Innovation Principle Engineer

  Hsinchu City, Taiwan

v Master of material science technology

v 10 years experience in assembly industry, including
- 3 years wire bonding process experience for logic product with lead frame base
- 6.5 years package design experience for memory product with wire bonding and flip chip base. Package type include BGA base product (MCP / PoP )
- 0.5 year substrate planning experience 

- Work in NXP package innovation as project leader now, to handle new product or new technology development

v Key achievement
- Focal team leader to achieve major customer annual audit successfully
- Manage new product development from design till mass production withhigh hitting rate
- Leading team to accomplish customer annual project with cross function team


* E-mail : [email protected]

* Phone no. : 0972-393331


 

Working Experience

工作經歷


Principal Engineer

NXP Semiconductors Taiwan Ltd. 台灣恩智浦半導體股份有限公司

Apr. 2022 - Present
HsinChu, Taiwan

As a project leader for new product or new technology or new material development. The role need to work with internal cross function team, business unit, quality and engineering team for project development. While development need,
1. from assembly process, package design, selected material point of view to create risk assessment
2. prepare development proposal including development schedule to meet production plan.
3. work with OSAT or production line to complete process window study to make sure qualification quality

Substrate material planning manager

Powertech Technology Inc.

六月 2021 - Present
HsinChu, Taiwan

1. Leading 6 members team for substrate planning
2. Work with procurement to define long term substrate allocation and strategy
3. Inventory and excess material control
4. Be coordinator to work with x function team to come out disposition for substrate incoming issue

R&D manager

Powertech Technology Inc.

四月 2019 - 六月 2021
HsinChu, Taiwan

1. Leading 6 members for new production development
1-1 work with customer to find out best structure solution for new product. (both WB base and flip chip base)
1-2 find out best direct material solution through technical discussion and simulation
2. Build up design data base to consolidate capability of team members
3. Coordinator for cross function team project, e.g. standardization substrate deign

R&D section manager

Powertech Technology Inc.

六月 2016 - 四月 2019
HsinChu, Taiwan

1. Leading 6 members for new production development
1-1 work with customer to find out best structure solution for new product. (both WB base and flip chip base)
1-2 find out best direct material solution through technical discussion and simulation
2. Build up design data base to consolidate capability of team members
3. Coordinator for cross function team project, e.g. standardization substrate design

R&D senior engineer

Powertech Technology Inc.

六月 2014 - 六月 2016
HsinChu, Taiwan

1. Project management :
1-1 New product development from design till mass production
1-2 Cost reduction project
2. Trouble shooting, define design rule and upgrade regularly
3. New direct material development (wire /compound / solder ball / die attach film)

Wire bond process engineer

SPIL

九月 2010 - 六月 2014
TaiChung, Taiwan

1. Wire bonding process engineer main job function
1-1 new product process condition and loop setting
1-2 New Cu wire and capillary development
1-2 trouble shooting while new product development
2. Focal team leader for new device qualification
3. Mass production trouble shooting and throughput enhancement

Jun. 2021 - Mar. 2022

Substrate material planning manager  Powertech Technology Inc.

1. Leading a 6 member team for substrate planning


2. Work with procurement to define long term substrate allocation and strategy


3. Inventory and excess material control. Work with process team to come out a plan to consume excess material


4. Be coordinator to work with a cross-function team to come out disposition for substrate incoming issue

5.Monitor substrate delivery and negotiate with suppliers


Apr. 2019 - Jun. 2021

R&D manager  Powertech Technology Inc.

1. Leading 6 members for new production development
1-1 work with customers who has memory foundry to find out the best design solution for new product. (product type including MCP with wire bond and flip chip base)
1-2 find out the best direct material solution through technical discussion and simulation

1-3 work with project managed team to come out product development milestone


2. Build up design data base to consolidate the capability of team members


3. Be a coordinator and communication with cross function team project, e.g. standardization substrate design

4. To communicate and align a working model for better communication with customer manager

5.Integrate suppliers's technical road map with assembly process road map

Jun. 2016 - Apr. 2019

R&D section manager  Powertech Technology Inc.

1. Leading 6 members for new production development
1-1 work with customers who has memory foundry to find out the best design solution for new product. (product type including MCP with wire bond and flip chip base)
1-2 find out the best direct material solution through technical discussion and simulation

1-3 work with project manag team to come our product development milestone


2. Build up design data base to consolidate the capability of team members


3. Be a coordinator and communication with cross function team project, e.g. standardization substrate design

4. Communicate with suppliers for new direct material development. 

Jun. 2014 - Jun. 2016

R&D senior engineer  Powertech Technology Inc.

1. Project management :
1-1 Memory new product development from design till mass production. MCP (NAND+DRAM+controller) and PoP (DRAM) are major package type.
1-2 Cost reduction project

1-3 Work with process engineering team to come out DOE matrix for new structure or new material development


2. Trouble shooting, defining, integrating design rules and upgrading regularly


3. New direct material development (wire /compound / solder ball / die attach film)

Sep. 2010 - Jun. 2014

Wire bond process engineer  SPIL

1. Wire bonding process engineer for QFN package, the main job function are,
1-1 New product process condition and loop setting
1-2 New Cu wire and capillary development
1-3  Trouble shooting while new product development

1-4 Mass production trouble shooting and throughput enhancement


2. Focal team leader for new device qualification


3. Work with technical center to build up parameter data base and selection rule


Education

2007 - 2009

National Taiwan University of Science and Technology

Master of Material Science and Technology

2003 - 2007

National United University 

Bachelor of Material Science and Technology

Resume
Profile

Bruce Hsieh

Package Innovation Principle Engineer

  Hsinchu City, Taiwan

v Master of material science technology

v 10 years experience in assembly industry, including
- 3 years wire bonding process experience for logic product with lead frame base
- 6.5 years package design experience for memory product with wire bonding and flip chip base. Package type include BGA base product (MCP / PoP )
- 0.5 year substrate planning experience 

- Work in NXP package innovation as project leader now, to handle new product or new technology development

v Key achievement
- Focal team leader to achieve major customer annual audit successfully
- Manage new product development from design till mass production withhigh hitting rate
- Leading team to accomplish customer annual project with cross function team


* E-mail : [email protected]

* Phone no. : 0972-393331


 

Working Experience

工作經歷


Principal Engineer

NXP Semiconductors Taiwan Ltd. 台灣恩智浦半導體股份有限公司

Apr. 2022 - Present
HsinChu, Taiwan

As a project leader for new product or new technology or new material development. The role need to work with internal cross function team, business unit, quality and engineering team for project development. While development need,
1. from assembly process, package design, selected material point of view to create risk assessment
2. prepare development proposal including development schedule to meet production plan.
3. work with OSAT or production line to complete process window study to make sure qualification quality

Substrate material planning manager

Powertech Technology Inc.

六月 2021 - Present
HsinChu, Taiwan

1. Leading 6 members team for substrate planning
2. Work with procurement to define long term substrate allocation and strategy
3. Inventory and excess material control
4. Be coordinator to work with x function team to come out disposition for substrate incoming issue

R&D manager

Powertech Technology Inc.

四月 2019 - 六月 2021
HsinChu, Taiwan

1. Leading 6 members for new production development
1-1 work with customer to find out best structure solution for new product. (both WB base and flip chip base)
1-2 find out best direct material solution through technical discussion and simulation
2. Build up design data base to consolidate capability of team members
3. Coordinator for cross function team project, e.g. standardization substrate deign

R&D section manager

Powertech Technology Inc.

六月 2016 - 四月 2019
HsinChu, Taiwan

1. Leading 6 members for new production development
1-1 work with customer to find out best structure solution for new product. (both WB base and flip chip base)
1-2 find out best direct material solution through technical discussion and simulation
2. Build up design data base to consolidate capability of team members
3. Coordinator for cross function team project, e.g. standardization substrate design

R&D senior engineer

Powertech Technology Inc.

六月 2014 - 六月 2016
HsinChu, Taiwan

1. Project management :
1-1 New product development from design till mass production
1-2 Cost reduction project
2. Trouble shooting, define design rule and upgrade regularly
3. New direct material development (wire /compound / solder ball / die attach film)

Wire bond process engineer

SPIL

九月 2010 - 六月 2014
TaiChung, Taiwan

1. Wire bonding process engineer main job function
1-1 new product process condition and loop setting
1-2 New Cu wire and capillary development
1-2 trouble shooting while new product development
2. Focal team leader for new device qualification
3. Mass production trouble shooting and throughput enhancement

Jun. 2021 - Mar. 2022

Substrate material planning manager  Powertech Technology Inc.

1. Leading a 6 member team for substrate planning


2. Work with procurement to define long term substrate allocation and strategy


3. Inventory and excess material control. Work with process team to come out a plan to consume excess material


4. Be coordinator to work with a cross-function team to come out disposition for substrate incoming issue

5.Monitor substrate delivery and negotiate with suppliers


Apr. 2019 - Jun. 2021

R&D manager  Powertech Technology Inc.

1. Leading 6 members for new production development
1-1 work with customers who has memory foundry to find out the best design solution for new product. (product type including MCP with wire bond and flip chip base)
1-2 find out the best direct material solution through technical discussion and simulation

1-3 work with project managed team to come out product development milestone


2. Build up design data base to consolidate the capability of team members


3. Be a coordinator and communication with cross function team project, e.g. standardization substrate design

4. To communicate and align a working model for better communication with customer manager

5.Integrate suppliers's technical road map with assembly process road map

Jun. 2016 - Apr. 2019

R&D section manager  Powertech Technology Inc.

1. Leading 6 members for new production development
1-1 work with customers who has memory foundry to find out the best design solution for new product. (product type including MCP with wire bond and flip chip base)
1-2 find out the best direct material solution through technical discussion and simulation

1-3 work with project manag team to come our product development milestone


2. Build up design data base to consolidate the capability of team members


3. Be a coordinator and communication with cross function team project, e.g. standardization substrate design

4. Communicate with suppliers for new direct material development. 

Jun. 2014 - Jun. 2016

R&D senior engineer  Powertech Technology Inc.

1. Project management :
1-1 Memory new product development from design till mass production. MCP (NAND+DRAM+controller) and PoP (DRAM) are major package type.
1-2 Cost reduction project

1-3 Work with process engineering team to come out DOE matrix for new structure or new material development


2. Trouble shooting, defining, integrating design rules and upgrading regularly


3. New direct material development (wire /compound / solder ball / die attach film)

Sep. 2010 - Jun. 2014

Wire bond process engineer  SPIL

1. Wire bonding process engineer for QFN package, the main job function are,
1-1 New product process condition and loop setting
1-2 New Cu wire and capillary development
1-3  Trouble shooting while new product development

1-4 Mass production trouble shooting and throughput enhancement


2. Focal team leader for new device qualification


3. Work with technical center to build up parameter data base and selection rule


Education

2007 - 2009

National Taiwan University of Science and Technology

Master of Material Science and Technology

2003 - 2007

National United University 

Bachelor of Material Science and Technology